Use and Care Manual

For technical support and assistance, call 844-894-6659

customer. In all cases, pictures of the aected area and foundation of the spa must be provided before any decisions to repair or

replace will be made. In the unlikely event a spa is replaced, all warranties (including but not limited to shell, acrylic, equipment and

plumbing) date back to the original date of purchase. If it is determined that the shell is to be replaced, the same conditions and terms

as outlined in the shell warranty section apply. It is the responsibility of the spa owner to ensure that the spa is accessible for repairs.

MANUFACTURER is not responsible for any cost associated with making spa accessible for repairs. If parts are required for repair,

MANUFACTURER is not responsible for the cost of shipping of parts under the terms of this warranty agreement.

Structural Frame Support Warranty

The spa structure and frame are dened as the exposed material nish. The MANUFACTURER warrants the framing structural support to

be free from defects in material and workmanship under normal use and maintenance for a period of ve (5) years from the original date

of purchase.

Damages to the spa structure and frame, including but not limited to dry rot that occurs as the result of failure to reinstall or replace

damaged cabinet, wet rot that is occurs as the result of prolonged exposure to standing water, damage that occurs as the result of

relocation after initial installation, insect or rodent damage, neglect, misuse, abuse, improper care or maintenance, or Act of God will not

be covered under this warranty. This is not an all inclusive list. The spa must be placed on a level concrete slab suciently engineered

to support the entire length and width of the spa when lled to capacity. Standard building practices must be followed. Damage caused

by failure to have a properly leveled and supported foundation under the spa is not covered under warranty. Any alteration or any other

problems caused by any external source are not covered under warranty.

Normally, problems associated with material and workmanship can and will be repaired. If the spa structure and frame are repaired, the

repair is limited to the aected area only. The decision to repair will be made by the MANUFACTURER and its eld representative after

review of the facts, pictures, or any other data presented by the dealer or the customer. In all cases, pictures of the aected area and

foundation of the spa must be provided before any decisions to repair or replace will be made. In the unlikely event a spa is replaced,

all warranties (including but not limited to shell, acrylic, equipment and plumbing) date back to the original date of purchase. If it is

determined that the structural frame is to be replaced, the same conditions and terms as outlined in the structural frame warranty section

apply. It is the responsibility of the spa owner to ensure that the spa is accessible for repairs. MANUFACTURER is not responsible for

any cost associated with making spa accessible for repairs. If parts are required for repair, MANUFACTURER is not responsible for the

cost of shipping of parts under the terms of this warranty agreement.

Manufacturer’s Limited Warranty