Use and Care Manual

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Items Not Covered Under the Warranty
The following is a general overview of non-warranty items and work. This is NOT an all-inclusive list.
* Shipping Charges * Diagnostic Services * Fuses * Valve Handles
* Light bulbs of any kind * Seals * Filters * Acts of Nature
* Wear and Tear * Travel Charges * Filling * Chemical misuse
* Draining * Damage caused by improper installation * Removal and/or Replacement
* Making Spa Accessible * Any part not purchased from Dr. Wellness Spas
The fuses, cabinet nish, and lters are warranted to be free of defects in workmanship and materials at the time of delivery. Any
alterations that have not been PRE-APPROVED by the MANUFACTURER will void all warranties. If an alteration is approved by the
MANUFACTURER, it is the consumer’s responsibility to verify that the alteration is covered under warranty. Not all every service request
is considered a warranty call. For example, moving the tub to access the problem is not considered a warranty call.
The MANUFACTURER understands that some problems take longer than the allowed time to correct. An authorization number will be
required to extend warranty coverage for service calls requiring additional time. If you need re-authorization from the MANUFACTURER,
a detailed description must be included with the warranty claim for approval.
Limitations
The Dr. Wellness Spas warranty is terminated if the spa has been subject to alteration, misuse, or abuse. Misuse or abuse is dened as
but not limited to: use of spa in non-residential situations, water temperatures outside the ranges of 32 to 110 degrees, damage caused
by clogged or dirty lters, damage caused by the absence of a hard cover, damage caused by failure to adequately maintain water
chemistry, use of any type of acid, water left standing, or chemical imbalance. The spa owner is required to provide adequate access to
the spa for any repairs or inspections. This warranty is terminated if any extra components area installed without the MANUFACTURER’S
prior approval and consent or if any repairs have been attempted or made by anyone who has not received prior authorization from Dr.
Wellness Spas.
Manufacturer’s Limited Warranty