Warranty

7
How to File a Claim
How to File a Claim
If you find a defect or other matter covered by any of the limited warranties described previously, promptly notify the retailer
who sold you the floor covering material. The retailer will review and if necessary file a claim with Manufacturer and help you
answer any questions you may have.
After a warranty claim is properly filed, IVC’s service coordinator will designate a representative to evaluate the warranty claim.
This warranty is conditioned upon your reasonable cooperation with IVC and its service coordinator and representative in the
evaluation of your warranty claim and the implementation of any remedy.
What You’ll Need
Proof of your purchase in the form of a bill, invoice or statement from your IVC retailer that shows the date and price you paid
for the vinyl flooring (including labor).
This document is reviewed on an ongoing basis.
05/01/18