General Residential Limited Warranty LVT
Residential LVT Limited Warranty Residential LVT Flooring Collections & Warranty Chart 3 Warranties Defined 4 • Manufacturing Defects • Waterproof • Household Stain Resistant • Wear Resistant General LVT Residential Limited Warranty Conditions & Owner Obligations 5 Warranty Details 6 Installation Guidelines - LVT Click 9 Care & Maintenance 12 How to File a Claim 14 2 This document is reviewed on an ongoing basis.
LVT Residential Collections LVT Residential Warranty Cart: WARRANTIES Manufacturing Defects Warranty year l L l Wear Resistance Warranty a identi lifetime s Household Stain Resistant Warranty identi a Home Decorators Collections SKUs 15 s re • Antique Brushed Hickory • Stony Oak Gray • Java Hickory • Lush Cherry • Seashore Wood • Sannita Neutral • Trail Oak Brown • Noble Mahogany • Rouge • Noble Mahogany Gray • Barrel Wood Light • Natural Oak Washed • Natural Oak Grey • Trail Oak Gray re
Details & Definitions of Residential Warranties Warranties as defined below ensure that your Home Decorators Collection (HDC) floor manufactured by IVC US will perform properly for the stated warranty period when installed in accordance with Residential LVT Click Installation Guide over approved substrates and underlayments and using the recommended adhesives (if applicable) with proper care and maintenance under normal household use*.
General LVT Residential Limited Warranty Conditions & Owner Obligations These warranties only extend to the original end user and are not transferable. In order to maintain and protect your coverage under the terms of these warranties, it is the Owner’s obligation to adhere to the following: 1. Know which warranties apply to your particular LVT flooring. 2.
LVT Residential Warranty Details What is NOT Covered by this Warranty 1. Product sold by the manufacturer as other than “first quality.” 2. Improper Installation: Material installed not in accordance with Residential Installation Guide - LVT Click, including any and all problems caused by the use of non-recommended adhesive, underlayment and/or preparation of the substrate are not warranted.
Residential Warranty Details Warranty Remedy If your HDC floor manufactured by IVC US fails to perform as stated in the applicable General LVT Residential Limited Warranty, manufacturer will determine whether it will assist in the repair of the defective area or supply new manufacturer material of the same color, design or grade if available. If unavailable or discontinued, manufacturer reserves the right to select and supply similar manufacturer material.
Residential Warranty Details LVT Residential Limited Warranty Proration The following prorated schedule applies to material value for all Residential warranty flooring: Labor Reimbursement Proration (Reasonable Labor Costs) 4th Year up to 50% 5th Year up to 50% 6th – 10th Year 0% 1st Year up to 100% 2nd Year up to 100% 3rd Year up to 50% Material Proration L YEAR DENTI A SI L identi a re lifetime s l R E 15 1st Year 100%, 2nd Year 100%, 3rd Year 100%, 4th Year 100%, 5th Year 100%, 6th Y
Residential Installation Guide – LVT Click Residential Installation Guide - LVT Click Materials Required for Installation: • Tape Measure • Square Ruler • Utility Knife • Chalk Line • Scrap piece of LVT/P material tapping to tighten joints • Small Hand Roller (Seam Roller) Acceptable Underlayments IVC US’s LVT Click products can be installed directly over most existing floor coverings, except for carpet, laminate, floating floors systems and cushioned vinyl flooring.
Residential Installation Guide – LVT Click Start of Installation It is the installer’s responsibility to inspect the flooring prior to installation to ensure that there are no visual defects. Do not install flooring with visible defects. If visible defects are present, contact your retailer immediately. • Floor must be clean, smooth, flat and dry before installation. • Check the tongue and groove to assure it is free of debris or damage.
Residential Installation Guide – LVT Click Treads, Risers and Ramps Glue down method is required on all treads, risers and wheelchair ramps using IVC US iGrip Adhesive. Apply the adhesive following the manufacturer’s instructions. Install the riser after installing the tread. Install stair nose moldings afterwards to protect the edge of the LVT. Plank Replacement Should one of your planks/tiles become damaged and need to be replaced, follow these simple instructions: 1.
Care and Maintenance Guide - Residential LVT Care & Maintenance Guide – Residential Your HDC LVT flooring manufactured by IVC US will provide years of carefree use. You will find that it is not only beautiful, but durable. It is also much easier to maintain than most other flooring products, thanks to its tough protective finish and moisture resistance. It only takes a few simple care and maintenance steps to keep your IVC floor looking beautiful for years to come.
Care and Maintenance Guide - Residential How to Treat Stains, Spills & Scuffs Follow the remedies in order. Unless instructed otherwise, use a clean, white cloth or towel with products recommended for your LVT flooring. Always rinse the affected area with clean water after treatment.
How to File a Claim How to File a Claim If you find a defect or other matter covered by any of the limited warranties described previously, promptly notify the retailer who sold you the floor covering material. The retailer will review and if necessary file a claim with Manufacturer and help you answer any questions you may have. After a warranty claim is properly filed, IVC’s service coordinator will designate a representative to evaluate the warranty claim.
