FAQ

Question
Answer
How do I find my product
identification number?
□ The UPC (12-digits) and/or model number can be found on the following:
The product box
Your Home Depot store receipt
The user manual
A sticker (usually silver) on top of the motor housing - Please click here for
more info.
TIP: If you don't have your packaging or manual, it may be difficult to see
the label on your motor housing. Try using a mirror or your smart phone to
take a picture of the label.
Do I need to register my ceiling fan
for warranty?
□ No. there is no need to register the fan for warranty. Please keep a copy of
your receipt which will be required to honor the warranty.
Could this ceiling fan be flush
mounted?
□ No.
Can I use a longer down rod with
my ceiling fan?
□ The fan is compatible with any universal downrod with ¾’’ diameter, longer
downrod can be found on www.homedepot.com.
Can I mount the ceiling fan on a
sloped ceiling?
□ Yes, this fan can be mounted on a sloped or angled ceiling, installation will
require the purchase of an extension down rod and a canopy kit for angled
ceiling which can be purchased from www.homedepot.com. Search “ceiling
fan canopy kit”
Is this fan compatible with a light
kit?
□ No. This ceiling fan cannot work with light kit.
Can I use a wall switch to control
the speed and light of my ceiling
fan?
□ No. The ceiling fan can only be controlled with remote and receiver.
Frequently Asked Questions: Ceiling Fan