Buying Guide

SHOP ANY TIME, ANYWHERE
ONLINE homedepot.com/carpet
IN THE STORE 1,9 7 0
+
The Home Depot locations nationwide
FOLLOW THE HOME DEPOT
COMMUNITY
READY TO GET STARTED?
Ask an associate for details
Call 1-855-MEASURE (632-7873)
Visit homedepot.com/flooringmeasure
TOTAL LOWEST PROJECT PRICE—GUARANTEED
♦
We'll beat any comparable product + installation quote by 10%—no one takes you from selection to installation for less.
CARPET CARE & MAINTENANCE
To maintain the appearance of your new carpet, please follow the directions below:
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Vacuum frequently—Minimum of two times per week using a vacuum certied through the Carpet and Rug Institute (CRI) Seal of Approval/
Green Label Cleaner Program. Visit w ww.carpet-rug.org for details and listings.
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Clean spills promptly—Scoop up as much of the spill as possible, then blot the area with a white cloth and warm water (avoid rubbing).
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Professional cleaning using a hot water extraction cleaning method is required every 12-18 months for coverage of limited warranties.
LIMITED STAIN & SOIL WARRANTY
**During the warranty life, if a covered stain cannot be removed using the above directions (including professional cleaning), The Home Depot will coordinate replacement for the
affected area only with identical carpet or carpet of comparable value. Stain warranties are limited to stains caused by most common foods and beverages. Soil warranties are limited
to color changes caused by the accumulation of dirt (result of foot trafc from normal household use).
Stain and Soil Warranties exclude:
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Non-food and non-beverage substances including, but not limited to: cosmetics, bleaches, inks, etc.
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Foods and beverages that contain strongly colored dyes including, but not limited to: mustard, coffee, herbal tea, curry powder, turmeric.
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Pet or human stains such as vomit, blood, urine, etc. (pet urine is included for Platinum Plus
®
and Premium warranty level products).
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Foot trafc deposits such as, but not limited to: grease, asphalt, tar, soot, cement.
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Carpets installed in rental properties.
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Color changes due to fading.
EXCLUSIVE LIFEPROOF
™
STAIN & SOIL WARRANTY
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If permanent staining should occur that cannot be removed using recommended methods by a certied carpet-care professional, The Home Depot will handle such claims as stated
above in the Limited Stain & Soil Warranty, but with the limited exclusions detailed below.
Lifeproof Stain and Soil Warranties exclude:
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Damage caused by oil or wax-based substances, including paint and other non-household products.
EXCLUSIVE LIFEPROOF
™
WITH PETPROOF
®
TECHNOLOGY PET STAIN WARRANTY
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LifeProof with PetProof Technology has the same warranty as LIfeProof carpet with additional pet stain coverage.
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Any stain caused by domestic pet, with no limit on covered occurrences.
PROFESSIONAL
INSTALLATION BACKED
BY THE HOME DEPOT
5-star installation satisfaction—
read our reviews at homedepot.com/carpetinstall
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INSTALLATION SOLUTIONS
WARRANTY DETAILS
The Home Depot warranties provide peace of mind
with every carpet purchase.
WARRANTY DETAILS
|
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PROVEN CUSTOMER
SATISFACTION
■
Customers give our installation
services a 5-star satisfaction
rating, with 4.2 out of 5 customers
reporting they were “Completely
Satised” (Voice of Customer
Survey, March 2017). Read our
reviews at homedepot.com/
carpetinstall.
LIFETIME INSTALLATION
WARRANTY
■
The Home Depot stands
behind all installations
performed by our network
of independent flooring
professionals. These insured,
licensed (where applicable)
and certied specialists have
been selected for providing
craftsmanship and customer
service that meets or exceeds
industry standards.
DIGITAL MEASUREMENT
TECHNOLOGY
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We are the only retailer to offer
advanced digital measurement
technology to our customers.
Our Home Depot associates utilize
a digital laser to efciently and
accurately map and optimize your
oor-plan layout.
QUICK-INSTALL OPTIONS
■
Carpet from The Home Depot
installs quickly and with no
fuss. Select styles and colors can
be installed seven business days
after measurement and payment
are completed. In many stores,
certain carpet options can be
installed even sooner—look for
our 72-Hour or 7-Day selections.
◊
All installation services provided by insured, licensed
(where applicable) and background screened
independent contractor. License numbers held by or on
behalf of Home Depot U.S.A., Inc. available at
homedepot.com/licensenumbers or at the Special
Services Desk in The Home Depot Store. Installation
services not available in all areas.