Use and Care Manual

9 HOMEDEPOT.COM/HOMEDECORATORS

Please contact 1-800-986-3460 for further assistance.

Troubleshooting

Problem

Solution

The unit does not turn on

Check that

the

unit is plugged into a standard 120V outlet.

Press the Power button on the control panel.

The Main power switch lights up, but there is no flame effect. Open the top and back panels to check if the flame spindle has fallen

off from the spindle motor.

There is a visible

flame effect, but

the

heater does not blow warm air.

Confirm

that the

temperature setting exceeds

the

room temperature.

Turn on/off the Heater button several times to make sure it is in the

“ON” position.

The h

eater does not work, but

the

Power and Heater switches are in

the “ON” position and thermostat is set to “HI”.

Turn all switches to the “OFF” position and unplug the unit from the

wall outlet for 5 minutes. After 5 minutes plug the unit back into the

wall outlet, and operate as normal.

he display unit on the control panel shows “88” and the function

indicator is quick flashing, indicating it is in alarm mode.

Unplug the unit from the

wall outlet for 5 minutes. After 5 minutes plug

the unit back into the wall outlet, and operate as normal.

Remote

ontrol is not working.

Change the remote batteries.

Operate remote transmitter at a slow measured pace. Press the

remote control buttons with an even motion and gentle pressure.

Repeatedly pressing buttons in rapid succession may cause the

transmitter to malfunction.