User Manual

PROBLEM POSSIBLE CAUSE SOLUTION

Unit will not operate • Unit is not plugged in

• Power button not pressed

• No power to unit

• Plug unit in

• Press the power button to turn

the power on

• Check circuits, fuses, try a

different outlet

Reduced airflow • The back grille may be blocked

• Pre-filter needs vacuuming

• The filter needs to be replaced

• Check to make sure nothing

is blocking the back grille and

air outlet

• Vacuum the pre-filter with

the brush attachment of your

vacuum cleaner

• Replace the filter

Reduced odor removal • The filter needs to be replaced • Replace the filter

Excessive noise • The unit is not level • Place the unit on a flat, level

surface

Replace filter light remains lit

after filter replacement

• The replace filter indicator

needs to be reset

• Press and hold the ionizer

button for 3 seconds until the

replace filter light turns off

TROUBLESHOOTING

This product earned the ENERGY STAR by meeting strict energy efficiency guidelines set by the US EPA.

US EPA does not endorse any manufacturer claims of healthier indoor air from the use of this product.

The energy efficiency of this ENERGY STAR qualified model is measured based on a ratio between the

model’s CADR for dust and the electrical energy it consumes, or CADR/Watt.