HRGX Performance Series 4/8/16-Channel Embedded DVR HRGX45 HRGX45X HRGX41 HRGX41X HRGX85 HRGX85X HRGX81 HRGX81X HRGX82 HRGX82X HRGX161 HRGX161X HRGX162 HRGX162X HRGX164 HRGX164X User Manual Document 800-16694 – Rev A – 04/2014
Revisions Issue Date Revisions A 04/2014 New document.
Contents | 3 Contents Cautions and Warnings Regulatory Statements . Safety Instructions . . . Overview of Contents. . Related Documents . . 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
| HRGX DVR User Manual 4 Controlling a PTZ Device . . . . . . . . . . . . . . . . . . . About PTZ Control . . . . . . . . . . . . . . . . . . . . . . . . Configuring PTZ Settings. . . . . . . . . . . . . . . . . . . . . Configuring PTZ Connection Settings. . . . . . . . . . . . Programming Presets . . . . . . . . . . . . . . . . . . . . Programming Patrols . . . . . . . . . . . . . . . . . . . . Programming Patterns. . . . . . . . . . . . . . . . . . . . Calling Presets, Patrols, and Patterns . . . . .
Contents | 5 10 Configuring HDD Settings . . Viewing HDD Status . . . . . . Adding a Network HDD. . . . . Configuring HDD Groups. . . . Configuring Recording Quotas. Configuring S.M.A.R.T. Testing Detecting Bad Sectors . . . . . Configuring HDD Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
| HRGX DVR User Manual www.honeywell.
| 7 Cautions and Warnings WARNING Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries in accordance with local laws. CAUTION Use only with supplied power adapter. RISK OF ELECTRIC SHOCK DO NOT OPEN THIS SYMBOL INDICATES THAT DANGEROUS VOLTAGE CONSTITUTING A RISK OF ELECTRIC SHOCK IS PRESENT WITHIN THE UNIT. CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
| HRGX DVR User Manual Manufacturer’s Declaration of Conformance North America The equipment supplied with this guide conforms to UL 60950-1 and CSA C22.2 No. 60950-1. Europe The manufacturer declares that the equipment supplied is compliant with the essential protection requirements of the EMC directive 2004/108/EC and the Low Voltage Directive (LVD) 2006/95/EC, conforming to the requirements of standards EN 55022 for emissions, EN 50130-4 for immunity, and EN 60950 for electrical equipment safety.
About This Manual This manual introduces the Honeywell HRGX Performance Series embedded digital video recorder (DVR) and describes how to install, set up, and operate the DVR. It is intended for system integrators, installers, and end-user operators. Overview of Contents This manual contains the following chapters: • Chapter 1, Introduction, introduces the HRGX DVR, providing an overview of the DVR’s key features and layout, mouse and remote control operations, and menu structure.
| HRGX DVR User Manual Related Documents For more information about operating the HRGX DVR, please refer to the following documents: Document title Part number HRGX DVR Getting Started Guide 800-16694 HRGX DVR Remote Web Access User Guide 800-18321 HRGX DVR Apple Device Mobile App User Guide 800-18322 HRGX DVR Android Device Mobile App User Guide 800-18323 Multi-Site 4200 User Guide for Windows 800-12064V2 Multi-Site 4200 User Guide for Mac 800-13101 www.honeywell.
1 Introduction 1 This chapter contains the following sections: • Key Features, page 11 • Front Panel Layout, page 14 • Rear Panel Layout, page 16 • Mouse Operation, page 19 • Remote Control Operation, page 20 Key Features This section provides an overview of the key features of the HRGX DVR. General • NTSC/PAL adaptive video inputs. • H.264 video compression with high reliability and superior definition. • Encoding at up to WD1 (NTSC: 960×480; PAL: 960×576) resolution.
| HRGX DVR User Manual Local Monitoring • Simultaneous HDMI/VGA and CVBS outputs. • HDMI/VGA output at up to 1920×1080 pixel (1080p) resolution. • 1/4/6/8/9/16-division live view is supported, and the display sequence of screens is adjustable. • Live view screen can be switched in group, and manual switch and automatic cycle view is also provided, the interval of automatic cycle can be adjusted. • Quick setting menu is provided for live view. • The selected live view channel can be shielded.
Introduction | 13 Network Functions • 1 self-adaptive 10/100M network interface. • IPv6 support. • TCP/IP, PPPoE, DHCP, DNS, DDNS, RTSP, NTP, SADP, SMTP, SNMP, UPnP, NFS, and iSCSI support. • TCP, UDP, and RTP for unicast. • Remote search, playback, download, locking and unlocking of record files. • Remote parameters setup; remote import/export of device parameters. • Remote viewing of device status, system logs, and alarm status. • Remote locking and unlocking of control panel and mouse.
| HRGX DVR User Manual Front Panel Layout The following illustration shows the front panel of the 4-channel HRGX DVR. Figure 1-1 HRGX4 Front Panel 3 1 2 4 No. Name Function 1 Alphanumeric Buttons SHIFT: Switches between number/letter input and function input. MENU/1: Enters 1; MENU accesses the main menu interface. 2ABC/F1: Enters 2/A/B/C; F1 selects all items in a list. In live view or playback mode, F1 switches between main and spot video output. In PTZ mode, F1 zooms out PTZ camera.
Introduction | 15 The following illustration shows the front panel of the 8/16-channel HRGX DVR. Figure 1-2 HRGX8/HRGX16 Front Panel 3 1 2 4 No. Name Function 1 Alphanumeric Buttons SHIFT: Switches between number/letter input and function input. MENU/1: Enters 1; MENU accesses the main menu interface. 2ABC/F1: Enters 2/A/B/C; F1 selects all items in a list. In live view or playback mode, F1 switches between main and spot video output. In PTZ mode, F1 zooms out PTZ camera.
| HRGX DVR User Manual Rear Panel Layout The following illustration shows the rear panel of the 4-channel HRGX DVR. Figure 1-3 HRGX4 Rear Panel 1 2 3 5 9 4 6 13 7 8 10 11 12 14 No.
Introduction | 17 The following illustration shows the rear panel of the 8-channel HRGX DVR. Figure 1-4 1 HRGX8 Rear Panel 2 3 5 4 13 7 6 8 10 11 12 9 14 No.
| HRGX DVR User Manual The following illustration shows the rear panel of the 16-channel HRGX DVR. Figure 1-5 HRGX16 Rear Panel 1 2 3 5 4 13 7 6 8 10 11 12 9 14 No.
Introduction | 19 Mouse Operation It is recommended that you use the supplied mouse to set up and operate your HRGX DVR. To use the mouse, connect the mouse cable to the USB port at the rear of the DVR. The mouse should be detected automatically. Note If you prefer, you can use your own mouse instead of the supplied mouse. Ask your Honeywell dealer for a list of compatible mice.
| HRGX DVR User Manual Remote Control Operation Although it is recommended to use a mouse to set up and operate your HRGX DVR, you can also use the supplied IR remote control. Two AAA batteries (not included) must be installed before use. The following illustration shows the layout of the remote control. 1 DEV ABC 4 6 8 1 2 3 GHI JKL MNO 4 5 6 PQRS TUV WXYZ 7 8 9 A EDIT 0 www.honeywell.com/security 5 7 INFO VOIP/MON MENU PREV Button 1 Power Turns DVR on/off.
Introduction | 21 Pairing the Remote Control with the DVR To pair the remote control with the DVR, follow these steps: 1. Turn on the DVR. 2. Using the mouse, log in to the DVR. 3. Right-click anywhere on the screen to display the shortcut menu, and then click Menu. 4. If prompted, enter the DVR’s admin password. The default admin password is 12345. 5. In the main menu, click Settings. 6. In System Settings, on the General page, click the More Settings tab. 7.
| HRGX DVR User Manual Menu Structure Menu Clip Search Manual HDD Record Camera Settings Maintenance Shutdown Normal Record General Schedule OSD General System Info Lock Event Alarm Advanced Encoding Image Network Log Search Shutdown HDD Detect Advanced PTZ Alarm Configuration Reboot Holiday Motion Display Upgrade Privacy Mask Exceptions Default Video Tampering User Net Detect Tag Video Loss www.honeywell.
2 Getting Started 2 This chapter contains the following sections: • Installation Precautions, page 23 • Connecting External Devices, page 24 • Starting Up and Shutting Down the DVR, page 27 • Using the Setup Wizard, page 28 • Accessing the Main Menu, page 31 • Setting the System Date and Time, page 32 • Upgrading the Firmware, page 33 • HDD Storage Calculation, page 34 Installation Precautions Follow these precautions when installing the DVR: • Use brackets for rack mounting.
| HRGX DVR User Manual Connecting External Devices Video, audio, network, and other connections are made using the rear panel connectors (see Rear Panel Layout, page 16). Connecting Cameras Connect the coaxial cables from the cameras to the Video In BNC connectors. Connecting Monitors Connect your main video monitor to the VGA or HDMI output. Connect a spot monitor, if used, to the Video Out BNC connector.
Getting Started | 25 Alarm Input The alarm input should be an open/closed dry contact relay. If an open/closed relay is not used, connect the alarm input as follows: Alarm Output The alarm output relay supports connections to AC/DC loads. DC loads must be within the limit of 12 V DC / 1 A. Refer to the following diagram when connecting to AC/DC loads: CAUTION Risk of electric shock. An external relay is necessary to prevent electric shock when connecting to an AC load.
| HRGX DVR User Manual Typical Installation The following diagram shows a typical HRGX DVR installation: Alarm Sensor Alarm Out IR Remote Control Web Browser Multi-Site Software Alarm Input/Output Internet Cameras Mobile Device Video In USB For backing up video clips Video Out Main Monitor Spot Monitor (BNC) VGA www.honeywell.
Getting Started | 27 Starting Up and Shutting Down the DVR Following correct startup and shutdown procedures will help to prolong the life of your DVR. Before you begin, ensure that all extension cords, surge protectors, and uninterruptible power supplies used with the DVR are rated to handle the DVR’s electrical requirements, and ensure that the DVR is properly grounded. To turn on the DVR: 1. Ensure that the DVR is connected to a suitable power source. 2.
| HRGX DVR User Manual Using the Setup Wizard The setup wizard starts by default when you turn on the DVR. The wizard will guide you through the initial setup of the DVR. Note It is strongly recommended that you use the supplied mouse to set up and operate the DVR. If you have not already done so, plug the mouse into the USB on the rear panel of the DVR. 1. The Start wizard when device starts? check box is enabled by default.
Getting Started | 29 3. Click the Admin Password field to display the on-screen numerical keypad, enter your DVR’s admin password (the default admin password is 12345), and then click Enter. 4. If you want to create a new password, select the New Admin Password check box, enter a new password in the New Password field, and then re-enter the new password in the Confirm field. 5. Click Next to continue to the next screen. 6. Specify your DVR’s network settings.
| HRGX DVR User Manual 8. Select a camera, and then specify the desired recording resolution, frame rate, and recording time. You can use the DiskCalculator storage estimator tool included with your DVR to help you determine these settings. See also HDD Storage Calculation, page 34. 9. Specify the recording settings for each camera that is connected to your DVR.
Getting Started | 31 11. Motion detection is disabled for all channels by default. Click the channel(s) that you want to enable motion detection for, or click Analog to select all channels, and then click OK. Accessing the Main Menu Use the following procedure to access the main menu. To access the main menu: 1. In live view mode, right-click anywhere on the main monitor screen to display the shortcut menu, and then click Menu. 2. If prompted, enter the DVR’s admin password, and then click OK.
| HRGX DVR User Manual Setting the System Date and Time Before you begin using the DVR, set the system date and time to ensure that recordings and events are time-stamped accurately. To set the system date and time: 1. Go to Menu > Settings. The System Settings window opens. 2. On the General page, under General, configure the following settings: 3. • Time Zone Select your time zone from the list. • Date Format Select MM-DD-YYYY, YYYY-MM-DD, or DD-MM-YYYY.
Getting Started | 33 Upgrading the Firmware To obtain the latest firmware for your HRGX DVR, contact your Honeywell dealer. The firmware can be upgraded locally (by connecting a USB flash drive or other device containing the firmware file to the DVR) or remotely (via an FTP server). To upgrade the firmware locally: 1. Insert a USB flash drive containing the digicap.dav file into the USB port on the front of the DVR. Ensure that no other USB flash drive or storage device is connected to the DVR. 2.
| HRGX DVR User Manual HDD Storage Calculation The following table estimates storage space usage based on recording one channel for hour at a fixed bit rate. Actual usage will vary. Bit Rate (Kbps) Storage Used (MB) 96 42 128 56 160 70 192 84 224 98 256 112 320 140 384 168 448 196 512 225 640 281 768 337 896 393 1024 450 1280 562 1536 675 1792 787 2048 900 3072 1350 www.honeywell.
3 Viewing Live Video 3 This chapters contains the following sections: • About Live View, page 35 • Configuring Live View Settings, page 37 • Operations in Live View, page 43 About Live View Live view mode is the DVR’s default mode. When you start the DVR, live video from the connected cameras displays automatically on the monitor.
| HRGX DVR User Manual Shortcut Menu The following menu appears when you right-click on the screen in live view mode: Name Description Menu Enter the main menu. Single Screen Switch to full screen view. Select channel from list. Multi-screen Switch to multi-screen view. Select option from list. Previous Screen Go to previous channel. Next Screen Go to next channel. Start Auto-switch Enable auto-switching between channels.
Viewing Live Video | 37 Configuring Live View Settings Setting the Screen Layout The live view interface is configurable as a single channel for multiple camera display (4, 8, or 16 channels depending on your DVR model). To display video from a single channel full screen: • Double-click the channel that you want to view full screen.
| HRGX DVR User Manual Configuring Camera Image Settings You can create customized image settings for up to two time periods per camera to accommodate changing lighting conditions. To configure image settings: 1. Click on a channel to display the quick setting toolbar (see Quick Setting Toolbar, page 35). 2. On the toolbar, click the Image Settings button 3.
Viewing Live Video | 39 Configuring System Display Settings This section describes how to configure general display settings, set the camera order, enable/disable live view for one or more cameras, and set up channel-zero encoding. Configuring General Display Settings You can configure general display settings in the System Settings menu. Follow the instructions below to set up video and audio outputs, the live view screen layout, and the auto-switching dwell time.
| HRGX DVR User Manual Note When the VGA/HDMI output interface is used as the main video output and Audio Output is enabled, the VGA/HDMI audio and AUDIO OUT can be used for live view, playback and two-way audio. If Audio Output for the VGA/HDMI output interface is disabled, the VGA/HDMI output provides no audio and the AUDIO OUT is used for two-way audio.
Viewing Live Video | 41 Enabling or Disabling Live View You can enable or disable the live video feed (live view) for one or more cameras in the System Settings menu. To enable/disable live view: 1. Go to Menu > Settings > Display > View. 2. Do one of the following: 3. • To enable live view for a single camera, double-click the camera name. The camera icon changes to yellow. To disable live view for a single camera, double-click the camera name again or click the × in the corresponding screen.
| HRGX DVR User Manual Enabling or Disabling Channel-Zero Encoding You can enable or disable channel-zero encoding in the System Settings menu. With channel-zero encoding enabled you can remotely view real-time video from multiple channels in one screen, minimizing bandwidth usage while preserving image quality. To enable channel-zero encoding: 1. Go to Menu > Settings > Display > Channel-Zero Encoding. 2. Select the Enable Channel-Zero Encoding check box. 3. Configure the following settings: 4.
Viewing Live Video | 43 Operations in Live View Switching Between Channels In full screen display mode, you can switch between channels manually or you can use the auto-switch function to automatically cycle through each channel’s video feed at predetermined intervals. Note Before you can use the auto-switch function, you must set the dwell time. See Configuring General Display Settings, page 39. To manually switch to the next channel, do one of the following: • Scroll down with your mouse.
| HRGX DVR User Manual Zooming In You can use the digital zoom function to enlarge an area of the on-screen image. To enter digital zoom mode 1. Right-click anywhere on the screen to display the shortcut menu, and then click Digital Zoom. The picture on the screen is magnified by 4 times and the normal screen view appears as an inset window in the lower right corner of the screen. The magnified area is indicated by a red frame. 2.
4 Controlling a PTZ Device 4 This chapters contains the following sections: • About PTZ Control, page 45 • Configuring PTZ Settings, page 46 • Calling Presets, Patrols, and Patterns, page 51 About PTZ Control You can control a connected PTZ camera in live view mode using the on-screen PTZ control interface.
| HRGX DVR User Manual Configuring PTZ Settings Before you can control a PTZ camera, you must configure the connection settings in the Camera Management menu. This section describes how to configure PTZ connection settings, presets, patrols, and patterns. Configuring PTZ Connection Settings The PTZ connection settings on the DVR must match the settings of the camera. For example, if the PTZ camera has a baud rate as 115200, you should select 115200 in the baud rate field.
Controlling a PTZ Device | 47 Programming Presets You can program up to 127 preset positions for the PTZ camera. For example, you can program the camera to point at a specific location, such as a doorway, when an alarm event takes place. To program a preset: 1. Go to Menu > Camera > PTZ > More Settings. 2. Use the direction buttons to point the camera at the location where you want to set the preset. 3. Click Save Preset, and then click the number you want to assign to the preset.
| HRGX DVR User Manual Programming Patrols You can program the PTZ camera to move automatically from one preset to the next in a specific order and define the length of time the camera remains at each preset. This is called a patrol. You can program up to 3 patrols. To program a patrol: 1. Go to Menu > Camera > PTZ > More Settings. 2. Select the patrol you want to program from the patrol list (Patrol 1, Patrol 2, or Patrol 3). 3. Click the Add KeyPoint button www.honeywell.com/security .
Controlling a PTZ Device | 49 4. In the KeyPoint window, configure the following settings: • Preset Select the preset you want to assign to this key point. • Duration Select the time, in seconds, that you want the camera to remain at this key point. • Speed Select the speed at which you want the camera to move to this key point. 5. Click OK to save the key point to the patrol. 6. Repeat steps 3 to 5 to add more key points.
| HRGX DVR User Manual Programming Patterns You can record a set of PTZ movements as a pattern. When you call the pattern in live view mode, the PTZ camera will automatically follow the path you have defined. You can program up to 3 patterns. To program a pattern: 1. Go to Menu > Camera > PTZ > More Settings. 2. Select the pattern you want to program from the pattern list (Pattern 1, Pattern 2, or Pattern 3). 3. Click the Record button 4.
Controlling a PTZ Device | 51 Calling Presets, Patrols, and Patterns This section describes how to call pre-programmed presets, patrols, and patterns in live view mode and within the PTZ configuration interface. Calling Presets To call a preset in live view mode: 1. Click on a channel to display the quick setting toolbar (see Quick Setting Toolbar, page 35). 2. On the toolbar, click the PTZ Control button 3. In the on-screen PTZ control interface, under Camera, select your PTZ camera from the list.
| HRGX DVR User Manual Calling Patrols To call a patrol in live view mode: 1. Click on a channel to display the quick setting toolbar (see Quick Setting Toolbar, page 35). 2. On the toolbar, click the PTZ Control button 3. In the on-screen PTZ control interface, under Camera, select your PTZ camera from the list. 4. Click Patrol to view the list of patrols, and then click the patrol you want to call. 5. Click the start button to start the patrol. To stop the patrol, click the stop button . .
Controlling a PTZ Device | 53 Calling Patterns To call a pattern in live view mode: 1. Click on a channel to display the quick setting toolbar (see Quick Setting Toolbar, page 35). 2. On the toolbar, click the PTZ Control button 3. In the on-screen PTZ control interface, under Camera, select your PTZ camera from the list. 4. Click Pattern to view the list of patterns, and then click the pattern you want to call. 5. Click the start button to start the pattern.
| HRGX DVR User Manual www.honeywell.
5 Recording Video 5 This chapter contains the following sections: • Live View Record Settings, page 55 • Configuring a Record Schedule, page 56 • Configuring Manual Record Settings, page 58 • Configuring Holiday Record Settings, page 59 • Configuring Encoding Parameters, page 60 • Configuring Redundant Recording, page 63 • Protecting Recorded Files, page 64 Live View Record Settings In live view mode, you can manually start/stop recording a specific channel or you can start all-day normal or
| HRGX DVR User Manual Configuring a Record Schedule You can set channels to start or stop recording according to a defined schedule. To configure the schedule: 1. Go to Menu > Record > Schedule. 2. Select the camera you want to configure the schedule for. 3. Select the Enable Schedule check box. www.honeywell.
Recording Video | 57 4. Click Edit. The Edit window opens. 5. In the Schedule list, select the day of the week that you want to set the schedule for. If Holiday settings have been enabled (see Configuring Holiday Record Settings, page 59), you can also select Holiday. 6. You can set the DVR to record video from the selected camera all the time or only at specific times.
| HRGX DVR User Manual Configuring Manual Record Settings You can set the DVR to record channels by manual operation. Manual recording is prior to scheduled recording. Note Manual recording settings are automatically cleared when the DVR restarts. To configure manual recording: 1. Go to Menu > Manual. 2. Click the status button twice next to the channel(s) you want to enable manual recording for, or click the status button twice next to Analog to enable manual recording for all channels.
Recording Video | 59 Configuring Holiday Record Settings You can set up special recording settings for holidays. To configure holiday recording settings: 1. Go to Menu > Record > Holiday. 2. Under Holiday Settings, select the holiday you want to configure from the list. 3. Click the Edit button 4. Configure the following settings: . The Edit window opens. • Holiday Name Enter the name of the holiday. • Enable Select/clear the check box to enable/disable this setting.
| HRGX DVR User Manual Configuring Encoding Parameters By configuring the encoding parameters you can define the transmission stream type, the recording resolution, and so on. To configure encoding parameters for main stream: 1. Go to Menu > Record > Encoding > Record. 2. Select the camera you want to configure encoding parameters for. 3. Configure the following encoding parameters for Main Stream(Normal) and Main Stream(Event): • Stream Type Set the stream type to Video or Video & Audio.
Recording Video | 61 4. Configure the following settings: • Pre-record Sets the time to record before a scheduled recording time or event. • Post-record Sets the time to record after a scheduled recording time or event. • Expired Time (day) The expired time is the longest time a record file can be kept in the HDD. After this, the file is deleted. If the expired time is set to 0, the file will not be deleted. The actual keeping time for the file should be determined by the capacity of the HDD.
| HRGX DVR User Manual To configure encoding parameters for substream: 1. Go to Menu > Record > Encoding > Substream. 2. Select the camera you want to configure encoding parameters for. 3. Configure the following encoding parameters for substream: 4. • Stream Type Set the stream type to Video or Video & Audio. • Resolution Set the recording resolution to one of the following settings: WD1, 4CIF, 2CIF, CIF, or QCIF. • Bitrate Type Set the bitrate type to Variable or Constant.
Recording Video | 63 Configuring Redundant Recording If you have two or more HDDs, with the HDD storage mode set to Group (see Configuring HDD Groups, page 117), you can enable redundant recording—that is, you can set up the DVR to save recorded video not only on the R/W (read/write) HDD but also on the redundant HDD for additional security and reliability. To configure redundant recording: 1. Go to Menu > HDD > General. 2.
| HRGX DVR User Manual Protecting Recorded Files You can lock individual recorded video files or set the HDD property to read-only to protect recorded video from being overwritten. You can also disable the default overwrite setting in Menu > Record > Advanced. Note To set the HDD property to read-only, the storage mode of the HDD must be set to Group. See Configuring HDD Groups, page 117. To lock recorded video files: 1. Go to Menu > Clip Search > Normal. 2.
Recording Video | 65 4. Click Search. The Search result window opens, displaying a list of search results. 5. Select the video file(s) that you want to lock, and then click the Lock button. To set the HDD property to read-only: 1. Go to Menu > HDD > General. 2. Under HDD Information, select the HDD you want to edit, and then click the Edit button to open the Local HDD Settings window. 3. Click Read-only, click Apply to save the setting, and then click OK.
| HRGX DVR User Manual www.honeywell.
6 Playing Back Video 6 This chapter contains the following sections: • Searching and Playing Back Video by Channel, page 68 • Searching and Playing Back Video by Time, page 70 • Searching and Playing Back Video by Event, page 72 • Searching and Playing Back Video by Tag, page 74 • Searching and Playing Back Video by System Log, page 75 • Playback Operations, page 76 800-16694 - A - 04/2014
| HRGX DVR User Manual Searching and Playing Back Video by Channel You can play back video recorded on a specific channel. Channel switch is supported. To play back the last five minutes of video: 1. Click a channel in live view mode to display the quick setting toolbar. 2. On the toolbar, click the Instant Playback button video from the last five minutes. .
Playing Back Video | 69 2. 3. To display the channel and date selection panel, move the mouse to the right edge of the playback interface. • To switch playback to another channel or to play back video from multiple cameras simultaneously, select one or more additional cameras from the list. • To play back video from a different date, double-click the date in the calendar. The dates with recorded video are shown in blue or red. Blue indicates normal recording. Red indicates event recording.
| HRGX DVR User Manual Searching and Playing Back Video by Time You can search for and play back recorded video by record type, file type, and time. Multi-channel simultaneous playback and channel switch are supported. To search for and play back video by time: 1. Go to Menu > Clip Search > Normal. 2. Under Normal, select the channel(s) you want to search, or click Analog to select all the channels. 3.
Playing Back Video | 71 • To search for a specific video file to play back, click Search. The Search result window opens, displaying a list of search results. Select the video file that you want to view, and then click Play. The video begins playing in the playback interface.
| HRGX DVR User Manual Searching and Playing Back Video by Event You can search for and play back video recorded during alarm input and motion detection events. Channel switch is supported. For information on configuring alarm input and motion detection settings, see Configuring Alarms Inputs, page 84, and Configuring Motion Detection Settings, page 89. To search for and play back video by event: 1. Go to Menu > Clip Search > Event. 2. Under Event, configure the following search parameters: 3.
Playing Back Video | 73 4. Click Search. A list of search results is displayed. (If no event recordings were found, the message "No event information found" appears.) 5. Select the clips(s) you want to view, and then click the Play button . If you want, you can adjust the Pre-play and Post-play settings. By default, playback starts 30 seconds before the start of the event and continues 30 seconds past the end of the event. To view the file details (start time, end time, file size), click Details.
| HRGX DVR User Manual Searching and Playing Back Video by Tag You can search for and play back video that has been previously tagged. For more information, see Working with Tags, page 76. To search for and play back video by tag: 1. Go to Menu > Clip Search > Tag. 2. Under Tag, select the channel(s) you want to search, or click Analog to select all the channels. 3. Configure the following search parameters: • Tag Type Select Tag Keyword or All.
Playing Back Video | 75 4. Click Search. A list of search results is displayed. (If no tags were found, the message "No tag found" appears.) 5. Select the clips(s) you want to view, and then click the Play button . • If you want, you can adjust the Pre-play and Post-play settings. By default, playback starts 30 seconds before the tag and continues 30 seconds after the tag. • To edit the tag name, click the Edit button field, and then click OK. • To delete the tag, click the Delete button .
| HRGX DVR User Manual Playback Operations Creating Video Clips You can create a customized video clip during playback. To create a video clip: 1. In the playback interface, select the starting point of the clip by using the controls on the playback control panel (for example, drag the yellow indicator to the desired start point in the timeline). 2. On the playback control panel, click the Start clipping button 3. Click the Stop clipping button to start the clip. to stop the clip.
Playing Back Video | 77 To manage tags: 1. In the playback interface, on the playback control panel, click the Manage tags button The Tag Management window opens. 2. Do one of the following: . • To edit a tag name, select the tag you want to edit, and then click the Edit button . In the Edit Tag window, enter a new name in the Tag Name field, and then click OK. • To delete a tag, select the tag you want to delete, and then click the Delete button .
| HRGX DVR User Manual Using Smart Search You can use the smart search function during all-day playback (See Searching and Playing Back Video by Channel, page 68) to find motion detection events that have occurred in a specific area in a scene. To use smart search: 1. In the playback interface, right-click on the screen to display the shortcut menu, and then click Smart Search. 2. Set the smart search area.
7 Exporting Video 7 This chapter contains the following sections: • Exporting Recorded Video Files, page 79 • Exporting Video Clips, page 81 Exporting Recorded Video Files You can export recorded video to a USB flash drive or other external storage device. You can search for video by date and time or by event (motion detection and/or alarm). To export recorded video files: 1. Insert a USB flash drive or other external storage device into the USB port on the front of the DVR. 2.
| HRGX DVR User Manual 4. Configure the following search parameters: • Record Type Select one of the following recording types: Normal, Motion, Alarm, Motion |Alarm, Motion & Alarm, Manual, or All. • File Type Select one of the following file types: Unlocked, Locked, or All. • Start Time Select the date and time for the start point of the search. • End Time Select the date and time for the end point of the search.
Exporting Video | 81 Exporting Video Clips You can export a customized video clip created during playback. To export customized video clips: 1. During video playback, use the clipping start/stop function on the playback control panel to create one or more video clips. See Creating Video Clips, page 76. 2. Close the playback interface. The following message appears: "There are some video clips to be saved. Do you want to save them now?" Click Yes. The Export window opens. 3.
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8 Configuring Alarm Settings 8 This chapter contains the following sections: • Configuring Alarms Inputs, page 84 • Configuring Alarm Outputs, page 87 • Configuring Motion Detection Settings, page 89 • Configuring Video Tampering Detection Settings, page 92 • Configuring Video Loss Detection Settings, page 94 • Configuring Exception Settings, page 96 • Configuring Email Settings, page 97 • Configuring Remote Alarm Host Settings, page 99 800-16694 - A - 04/2014
| HRGX DVR User Manual Configuring Alarms Inputs This section describes how to set the alarm input (sensor) type and handling properties. You can set up the DVR to trigger one or more of the following alarm responses when a sensor alarm event is detected: Video Recording Video begins recording on the triggered channel. Full Screen Monitoring The monitor displays full screen video from the triggered channel.
Configuring Alarm Settings | 85 6. Click the Handling button opens. a. Under Trigger Channel, select the channel(s) you want to begin full-screen monitoring or recording video with when the alarm input generates an alarm signal, or click Analog to select all the channels, and then click Apply to save your settings. Note b. to set up the alarm response actions.
| HRGX DVR User Manual c. Click the Handling tab to set the action(s) you want to occur when the alarm input generates an alarm signal. Select the check box corresponding to the action(s) you want to enable, and then click Apply to save your settings. d. If applicable, select the PTZ Linking tab to set the PTZ linkage of the alarm input.
Configuring Alarm Settings | 87 Configuring Alarm Outputs This section describes how to set the dwell time and handling properties of alarm outputs. To configure alarm output settings: 1. Go to Menu > Settings > Alarm > Alarm Output. 2. Select the alarm output you want to configure from the Alarm Output No. drop-down list. 3. If you want, in the Alarm Name field, enter a descriptive name for the alarm output. 4. Next to Dwell Time, set the alarm output dwell time in seconds.
| HRGX DVR User Manual 5. Click the Handling button to set the arming schedule of the alarm output. You can set up to eight time periods per day (the time periods cannot repeat or overlap). To copy the arming schedule to other days of the week, click Copy. Click Apply to save your settings. 6. To copy these settings to one or more additional alarm outputs, click Copy to open the Copy Alarm Output to window, select the alarm output(s) you want to copy the settings to, or click Alarm Output No.
Configuring Alarm Settings | 89 Configuring Motion Detection Settings You can set up the DVR to trigger one or more of the following alarm responses when motion is detected in a restricted area: Video Recording Video begins recording on the triggered channel. Full Screen Monitoring The monitor displays full screen video from the triggered channel. When multiple channels are triggered simultaneously, the images switch at regular intervals (the default dwell time is 10 seconds).
| HRGX DVR User Manual 5. Drag the Sensitivity slider to set the desired sensitivity level (7 levels configurable). 6. Click the Handling button opens. a. Under Trigger Channel, select the channel(s) you want to begin full-screen monitoring or recording video with when motion is detected, or click Analog to select all the channels, and then click Apply to save your settings. Note b. www.honeywell.com/security to set up the alarm response actions.
Configuring Alarm Settings | 91 c. Click the Handling tab to set the action(s) you want to occur when motion is detected. Select the check box corresponding to the action(s) you want to enable, click Apply to save your settings, and then click OK to close the window. 7. To copy these settings to one or more additional channels, click Copy to open the Copy to window, select the channel(s) you want to copy the settings to, or click Analog to copy the settings to all channels, and then click OK. 8.
| HRGX DVR User Manual Configuring Video Tampering Detection Settings You can set up the DVR to trigger one or more of the following alarm responses when a video tampering event is detected (for example, the lens is covered): Full Screen Monitoring The monitor displays full screen video from the triggered channel. When multiple channels are triggered simultaneously, the images switch at regular intervals (the default dwell time is 10 seconds). Audio Alarms An audible beep sounds.
Configuring Alarm Settings | 93 a. Under Arming Schedule, you can set up to eight time periods per day (the time periods cannot repeat or overlap). To copy the arming schedule to other days of the week, click Copy. Click Apply to save your settings. b. Click the Handling tab to set the action(s) you want to occur when video tampering is detected. Select the check box corresponding to the action(s) you want to enable, click Apply to save your settings, and then click OK to close the window. 5.
| HRGX DVR User Manual Configuring Video Loss Detection Settings You can set up the DVR to trigger one or more of the following alarm responses when a video loss event is detected: Full Screen Monitoring The monitor displays full screen video from the triggered channel. When multiple channels are triggered simultaneously, the images switch at regular intervals (the default dwell time is 10 seconds). Audio Alarms An audible beep sounds.
Configuring Alarm Settings | 95 a. Under Arming Schedule, you can set up to eight time periods per day (the time periods cannot repeat or overlap). To copy the arming schedule to other days of the week, click Copy. Click Apply to save your settings. b. Click the Handling tab to set the action(s) you want to occur when video loss is detected. Select the check box corresponding to the action(s) you want to enable, click Apply to save your settings, and then click OK to close the window. 5.
| HRGX DVR User Manual Configuring Exception Settings In addition to configuring alarms for sensor, motion detection, video tampering detection, and video loss events, you can also configure alarms for device exceptions, such as hard drive errors and network problems. To configure exception settings: 1. Go to Menu > Settings > Exceptions. 2. In the Exception Type drop-down list, select one of the following exceptions, or select All: 3. 4. • HDD Full The DVR’s hard disk drive (HDD) is full.
Configuring Alarm Settings | 97 Configuring Email Settings You can configure email settings for sending notification messages when an alarm event or a device exception is detected. Note It is recommended that you set up a web-based email account for use only with the DVR. Before you begin, ensure that the DVR is connected to a local area network (LAN) that maintains an SMTP mail server (see Configuring General Network Settings, page 102).
| HRGX DVR User Manual • Sender Enter the name of the sender. For example: My HRGX DVR • Sender’s Address Enter the email address of the sender. For example: my.hrgx.dvr@gmail.com • Select Receivers Select the receiver to be notified. You can configure up to 3 receivers. • Receiver Enter the name of the receiver you have selected. • Receiver’s Address Enter the email address of the receiver you have selected.
Configuring Alarm Settings | 99 Configuring Remote Alarm Host Settings You can configure a remote alarm host to receive a notification message from the DVR when an alarm event or a device exception is detected. The remote alarm host must be a PC with Client Management System (CMS) software installed on it (such as Multi-Site 4200). To configure a remote alarm host: 1. Go to Menu > Settings > Network > More Settings. 2.
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9 Configuring Network Settings 9 This chapter contains the following sections: • Configuring General Network Settings, page 102 • Configuring Advanced Network Settings, page 103 • Managing Network Settings, page 109 800-16694 - A - 04/2014
| HRGX DVR User Manual Configuring General Network Settings This section describes how to configure your DVR’s general network settings. Your network settings must be properly configured before you operate the DVR over a network. To configure general network settings: 1. Go to Menu > Settings > Network > General. 2. Configure the following settings: 3. • NIC Type Select your network interface controller type from the list. • Enable DHCP DHCP is enabled by default.
Configuring Network Settings | 103 Configuring Advanced Network Settings This section describes how to configure PPPoE, DDNS, NTP, SNMP, UPnP, Multicast, RTSP, server port, and HTTP port settings. Note Instructions for configuring email and remote alarm host settings are found in Chapter 8, Configuring Alarm Settings. Configuring PPPoE Settings The HRGX supports Point-to-Point Protocol over Ethernet (PPPoE) network connections. To configure PPPoE settings: 1. Go to Menu > Settings > Network > PPPOE.
| HRGX DVR User Manual Configuring DDNS Settings If your device is set to use PPPoE as its default network connection, you can use Dynamic DNS (DDNS) for network access. Prior registration with your Internet service provider is required before configuring the system to use DDNS. To configure DDNS settings: 1. Go to Menu > Settings > Network > DDNS. 2. Select the Enable DDNS check box to enable DDNS functionality. 3. Set DDNS Type to DynDNS or hrgDDNS (default). 4.
Configuring Network Settings | 105 Configuring NTP Server Settings You can configure a Network Time Protocol (NTP) server to ensure the accuracy of the system date and time. To configure NTP settings: 1. Go to Menu > Settings > Network > NTP. 2. Select the Enable NTP check box to enable time synchronization with an NTP server. 3. Configure the following settings: 4. • Interval (min) Sets the time interval, in minutes, between two synchronizing actions with the NTP server.
| HRGX DVR User Manual Configuring SNMP Settings You can use Simple Network Management Protocol (SNMP) to obtain device status and parameters-related information. You will need to install SNMP software to receive device information via SNMP. To configure SNMP settings: 1. Go to Menu > Settings > Network > SNMP. 2. Select the Enable SNMP check box to enable this feature. 3. Configure the following settings: SNMP Version, SNMP Port, Read Community, Write Community, Trap Address, and Trap Port.
Configuring Network Settings | 107 Configuring UPnP Settings Universal Plug and Play (UPnP) lets the DVR to seamlessly discover other devices on the network and establish functional network services for data sharing, and communications. For example, if you want to enable a fast WAN connection via a router, you should configure UPnP on the DVR. To enable UPnP on the DVR, you will first need to enable UPnP on the router that your device is connected to.
| HRGX DVR User Manual Configuring Multicast Settings Multicast allows multiple simultaneous views of the same live video stream over a network. To configure multicast: 1. Go to Menu > Settings > Network > More Settings. 2. In the Multicast IP field, enter a multicast address for the DVR. It is recommended that you use an IP address in the range of 239.252.0.0 to 239.255.255.255. Note 3.
Configuring Network Settings | 109 Managing Network Settings This section describes how to monitor real-time network traffic data and network statistics, test network delay and packet loss, and export a network packet. Monitoring Network Traffic and Bandwidth You can view real-time information about the network, including linking status, MTU, sending/receiving rate, and bandwidth statistics for remote live view, remote playback, and net total idle.
| HRGX DVR User Manual To view network bandwidth data: 1. Go to Menu > Maintenance > Net Detect > Network Stat. Bandwidth information for remote live view, remote playback, and net total idle is displayed. 2. Click Refresh to view the latest bandwidth statistics. www.honeywell.
Configuring Network Settings | 111 Testing Network Delay and Traffic Loss You can test network delay and traffic loss and check whether the network is operating normally. To test network delay and traffic loss: 1. Go to Menu > Maintenance > Net Detect > Network Detection. 2. Under Network Delay, Packet Loss Test, in the Destination Address field, enter the IP address of the packet destination. 3. Click Test button to start testing network delay and packet loss.
| HRGX DVR User Manual Exporting Network Packet You can export a network data packet to a USB flash drive or other external storage device. To export a network packet: 1. Go to Menu > Maintenance > Net Detect > Network Detection. 2. Under Network Packet Export, select your external storage device from the Device Name drop-down list. If your device is not displayed, click Refresh to refresh the list. 3. Click Export. 4. After the export process is complete, click OK.
10 Configuring HDD Settings 10 This chapter contains the following sections: • Viewing HDD Status, page 114 • Adding a Network HDD, page 115 • Configuring HDD Groups, page 117 • Configuring Recording Quotas, page 119 • Configuring S.M.A.R.T.
| HRGX DVR User Manual Viewing HDD Status You can check the status of the hard disk drive(s) at any time. To view the status of an HDD: 1. Go to Menu > HDD > General. 2. Under HDD Information, the status of each installed HDD is displayed. If the status of the HDD is listed as Normal or Sleeping, then the HDD is working correctly. If the status is listed as Uninitialized or Abnormal, initialize the HDD (select the HDD and click Init. This will erase all data on the hard disk.).
Configuring HDD Settings | 115 Adding a Network HDD To increase storage capacity you can add a connected NAS (Network-Attached Storage) device or a SAN (Storage Area Network) device to the DVR as a network HDD. You can add up to 8 NAS devices or 7 NAS devices + 1 SAN device. To add a network HDD: 1. Go to Menu > HDD > General. 2. Click Add to open the Add NetHDD window. 3. In the NetHDD list, select the NetHDD you want to add. 4. Set the Type to NAS or IP SAN. 5.
| HRGX DVR User Manual • For SAN, click Search to display a list of available SAN disks on the network, and then select a disk from the list. The directory of the selected disk populates the NetHDD Directory field. 7. Click OK to add the disk as the selected network HDD. The newly added network HDD is displayed in the lists of HDDs on the General page. 8. If the status of the newly added network HDD shows as Uninitialized, select the HDD, and then click Init to initialize the HDD.
Configuring HDD Settings | 117 Configuring HDD Groups You can manage multiple HDDs in groups. After you have set up an HDD group, you can set the property of an HDD to R/W, Read-only, or Redundancy. To set up an HDD group: 1. Go to Menu > HDD > Advanced. 2. Under Storage Mode, set the Mode to Group, and then click Apply. 3. Restart the DVR for the change to take effect. 4. Go to Menu > HDD > General. 5. Select an HDD from the list, and then click the Edit button Settings window.
| HRGX DVR User Manual 6. If you want to change the HDD property, under HDD Property, select one of the following settings: • R/W Read/write. The default setting. • Read-only When the HDD is set to read-only, the recorded files are not overwritten when the HDD becomes full in overwrite recording mode. • Redundancy When the HDD is set to redundancy, video can be recorded both onto the redundancy HDD and the R/W HDD simultaneously for additional security and reliability. 7.
Configuring HDD Settings | 119 Configuring Recording Quotas You can configure recording quotas for individual cameras. By setting a quota, you limit the amount of HDD capacity used for storing recorded video from that particular camera. Otherwise, all cameras will use the total capacity of the HDD for recording. To configure a recording quota: 1. Go to Menu > HDD > Advanced. 2. Under Storage Mode, set the Mode to Quota. 3.
| HRGX DVR User Manual Configuring S.M.A.R.T. Testing You can set up the hard disk drive to perform a series of self-tests using S.M.A.R.T. (Self-Monitoring, Analysis, and Reporting Technology) to determine the overall health of the HDD and identify potential issues. To set up a S.M.A.R.T test: 1. Go to Menu > HDD > HDD Detect > S.M.A.R.T. Settings. 2. Select the HDD you want to test from the HDD drop-down list. 3.
Configuring HDD Settings | 121 Detecting Bad Sectors Bad hard disk drive sectors can cause the system to slow down when reading or writing data. This section describes how to detect and repair bad sectors. To detect a bad sector: 1. Go to Menu > HDD > HDD Detect > Bad Sector Detection. 2. Select the HDD you want to scan from the HDD No. drop-down list, and then click Detect. You can pause, resume, or cancel the detection process at any time. 3.
| HRGX DVR User Manual Configuring HDD Alarms You can set up the DVR to generate alarm responses, such as an audible warning or notification email, when the hard disk drive is full or when an error is detected. See Configuring Exception Settings, page 96, for details. www.honeywell.
11 Configuring Camera Settings 11 This chapter contains the following sections: • Configuring OSD Settings, page 123 • Configuring Image Settings, page 125 • Configuring Privacy Masks, page 127 Configuring OSD Settings You can customize the appearance and location of on-screen display (OSD) text, such as the date, time, and camera name. To configure the OSD settings: 1. Go to Menu > Camera > OSD.
| HRGX DVR User Manual 2. Under OSD Configuration, configure the following settings: • Camera Select the camera you want to configure OSD settings for by clicking a number from the drop-down list. • Camera Name If you want, you can enter a descriptive name for the camera (for example, "Front Door" instead of "Camera 01"). • Display Name To display the camera name on screen, select the check box. To hide the camera name, clear the check box.
Configuring Camera Settings | 125 Configuring Image Settings You can create customized image settings for up to two time periods per camera to accommodate changing lighting conditions. To configure camera image settings: 1. Go to Menu > Camera > Image. 2. Select the camera you want to configure image settings for. 3. For Period 1, specify the time range that you want to configure the image settings for (such as 07:00–19:00). 4.
| HRGX DVR User Manual 7. To copy these settings to one or more additional cameras, click Copy to open the Copy to window, select the camera(s) you want to copy the settings to, or click Analog to copy the settings to all cameras, and then click OK. 8. Click Apply to save your settings. To restore the default camera image settings: • In Menu > Camera > Image, click Restore. Configuring PTZ Connection Settings See Configuring PTZ Connection Settings, page 46.
Configuring Camera Settings | 127 Configuring Privacy Masks You can configure up to four privacy mask zones for each camera. Privacy mask zones conceal portions of the scene from the view of the operator. To add a privacy mask zone: 1. Go to Menu > Camera > Privacy Mask. 2. Select the camera you want to create a privacy mask for by clicking a number in the Camera drop-down list. 3. Select the Enable Privacy Mask check box. 4.
| HRGX DVR User Manual 5. To copy these settings to one or more additional cameras, click Copy to open the Copy to window, select the camera(s) you want to copy the settings to, or click Analog to copy the settings to all cameras, and then click OK. 6. Click Apply to save your settings. To remove a privacy mask zone: 1. In Menu > Camera > Privacy Mask, click the Clear Zone button corresponding to the zone(s) you want to remove, or click Clear All to clear all zones. 2.
Configuring Camera Settings | 129 Configuring Video Tampering Detection Settings See Configuring Video Tampering Detection Settings, page 92. Configuring Video Loss Settings See Configuring Video Loss Detection Settings, page 94.
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12 Managing the DVR 12 This chapter contains the following sections: • Configuring General System Settings, page 132 • Viewing System Information, page 134 • Searching and Exporting Log Files, page 137 • Exporting and Importing Configuration Files, page 139 • Upgrading the Firmware, page 140 • Restoring the Default Settings, page 141 800-16694 - A - 04/2014
| HRGX DVR User Manual Configuring General System Settings Follow the instructions below to configure general system settings, including video output standard, system date and time, daylight saving time (DST) settings, device name and number, video output brightness, main monitor output, and operation timeout parameters. To configure general system settings: 1. Go to Menu > Settings > General > General. 2. Configure the following settings: • Language Default language is English.
Managing the DVR | 133 3. Click the DST Settings tab. 4. In DST Settings, do one of the following: • To adjust for daylight saving time automatically, select the Auto DST Adjustment check box. • To manually configure the settings, select the Enable DST check box, and then set the start and end dates and times for DST and the DST bias (recording overlap). • To disable daylight saving time adjustment, leave both check boxes blank. 5. Click the More Settings tab. 6.
| HRGX DVR User Manual Viewing System Information You can view system information pertaining to the device, cameras, record settings, alarm settings, network settings, and HDD. To view device information: • Go to Menu > Maintenance > System Info > Device Info. The device name, model, serial number, firmware version, encoding version, and MAC address are displayed. To view camera information: • Go to Menu > Maintenance > System Info > Camera.
Managing the DVR | 135 To view recording information: • Go to Menu > Maintenance > System Info > Record. Recording details for each camera, including recording status, stream type, frame rate, bit rate, resolution, record type, encoding parameters, and redundant record status, are displayed. To view alarm input information: • Go to Menu > Maintenance > System Info > Alarm.
| HRGX DVR User Manual To view the DVR’s network settings: • Go to Menu > Maintenance > System Info > Network. The DVR’s network settings, including IP address, subnet mask, default gateway, DNS server addresses, DHCP, and PPOE settings, are displayed. To view HDD information: • Go to Menu > Maintenance > System Info > HDD. The hard disk drive details, including the label name, status, capacity, free space, read/write properties, type, and group, are displayed. www.honeywell.
Managing the DVR | 137 Searching and Exporting Log Files Operation, alarm, exception, and HDD information is stored in log files. You can search and export these log files at any time. To search log files: 1. Go to Menu > Maintenance > Log Search > Log Search. 2. Set the log search parameters, including Start Time, End Time, Major Type and Minor Type. 3. Click Search to start searching log files. A list of log files matching the search parameters is displayed. 4.
| HRGX DVR User Manual To export specific log files: 1. Go to Menu > Maintenance > Log Search > Log Search. 2. Search for the log file(s) you want to export. 3. Insert a USB flash drive or other external storage device into the USB port on the front of the DVR. 4. Select the log file(s) that you want to export, and then click Export. The Export window opens. 5.
Managing the DVR | 139 Exporting and Importing Configuration Files Configuration files can be used to configure multiple HRGX DVRs with the same parameters. You can export configuration files to, or import configuration files from, an external storage device. To export a configuration file: 1. Insert a USB flash drive or other external storage device into the USB port on the front of the DVR. 2. Go to Menu > Maintenance > Configuration. 3.
| HRGX DVR User Manual Upgrading the Firmware To obtain the latest firmware for your HRGX DVR, contact your Honeywell dealer. The firmware can be upgraded locally (by connecting a USB flash drive or other device containing the firmware file to the DVR) or remotely (via an FTP server). To upgrade the firmware locally: 1. Insert a USB flash drive containing the digicap.dav file into the USB port on the front of the DVR. Ensure that no other USB flash drive or storage device is connected to the DVR. 2.
Managing the DVR | 141 To confirm that the firmware upgrade was successful: 1. Go to Menu > Maintenance > System Info > Device Info. 2. Next to Firmware Version, confirm that the firmware version shown on the screen matches the firmware version that you installed. Restoring the Default Settings You can restore your all of your DVR’s settings, including user and network settings, to their factory defaults. To restore the default settings: 1. Go to Menu > Maintenance > Default. 2.
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13 Managing Users 13 This chapter contains the following sections: • Types of User Accounts, page 143 • Adding Users, page 144 • Editing Users, page 145 • Deleting Users, page 147 • Changing the Admin Password, page 147 Types of User Accounts The default user account of the DVR is an administrator account. The default user name is admin and the default password is 12345. The administrator ("admin") can add and delete additional user accounts and edit user account permissions.
| HRGX DVR User Manual Adding Users You can add multiple operator or guest user accounts. To add a user: 1. Go to Menu > Settings > User. 2. Click Add to open the Add User window. 3. Configure the following settings: 4. • User Name Enter the user name. • Password Enter the password. • Confirm Re-enter the password. • Level Select Operator or Guest. • User’s MAC Address If the user is logging in to the DVR remotely, enter the MAC address of the user’s PC.
Managing Users | 145 Editing Users You can edit permissions and account details of user accounts that you have created. To edit a user’s permissions: 1. Go to Menu > Settings > User. 2. Select from the list of users the user you want to edit permissions for. 3. Click the Permission button 4. Set the Local Configuration, Remote Configuration, and Camera Configuration permissions by selecting or clearing the appropriate check boxes. to open the Permission window.
| HRGX DVR User Manual Camera Configuration • • • • • • • • Remote Live View: Remotely view live video from the selected camera(s). Local Manual Operation: Locally start/stop manual recording, capture still pictures, and manage alarm output of the selected camera(s). Remote Manual Operation: Remotely start/stop manual recording, capture still pictures, and manage alarm output of the selected camera(s). Local Playback: Locally play back recorded files of the selected camera(s).
Managing Users | 147 Deleting Users You can delete a user account that you have created. To delete a user: 1. Go to Menu > Settings > User. 2. Select from the list of users the user you want to delete. 3. Click the Delete button Click Yes. to delete the user. The message "Delete this user?" appears. Changing the Admin Password If you are logged in as the admin user, you can change the admin password. To change the admin password: 1. Go to Menu > Settings > User.
| HRGX DVR User Manual 2. Select admin, and then click the Edit button 3. In the Old Password field, enter the old admin password. (The default admin password is 12345.) 4. Select the Change Password check box. 5. In the Password field, enter the new admin password. 6. In the Confirm field, re-enter the new admin password. 7. Click Apply to save your settings, and then click OK to close the window. www.honeywell.com/security to open the Edit User window.
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