Operation Manual

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TROUBLESHOOTING
& MAINTENANCE
COMMON PRODUCT QUESTIONS
ARE THE SOUNDS MY TREADMILL MAKES NORMAL?
All treadmills make a certain type of thumping noise due to the belt riding over the rollers, especially new treadmills.
This noise will diminish over time, although may not totally go away. Over time, the belt will stretch, causing the belt to ride smoother
over the rollers.
WHY IS THE TREADMILL I PURCHASED LOUDER THAN THE ONE AT THE STORE?
All fitness products seem quieter in a large store showroom because there is generally more background noise than in your home.
Also, there will be less reverberation on a carpeted concrete floor than on a wood overlay floor. Sometimes a heavy rubber mat will
help reduce reverberation through the floor. If a fitness product is placed close to a wall, there will be more reflected noise.
WHEN SHOULD I BE WORRIED ABOUT A NOISE?
As long as the sounds your treadmill makes are no louder than a normal conversational tone of voice, it is considered normal noise.
NOTE: Following instructions might vary according to the model you buy. Please contact your
local dealer for further information.
BASIC TROUBLESHOOTING
PROBLEM: The console does not light up and/or the belt does not
move.
SOLUTION: Verify the following:
Does the red light on the ON/OFF switch light up?
NOTE: Some treadmill models do not have a switch that lights up. If
this is the case, please proceed with the yes and no solutions below.
If yes:
• Double check that all connections are secure, especially the
console cable. Unplug and reconnect the console cable to verify.
• Make sure the console cable is not pinched or damaged in any
way.
• Turn the power off, unplug the power cable and wait 60
seconds. Remove motor cover. Wait until all red LED lights have
gone off on the motor control board before proceeding. Next,
verify that none of the wires connected to the lower board are
loose or disconnected.
If no:
• Verify that the outlet the machine is plugged into is functional.
Double check that the breaker has not tripped, it is on a
dedicated circuit.
• The power cord is not pinched or damaged and is properly
plugged into the outlet AND the machine.
• The power switch is turned to the ON position.
PROBLEM: The treadmill circuit breaker trips during a
workout.
SOLUTION: Verify the following:
• Make sure the treadmill is plugged into a dedicated
circuit.
• Verify that you do not have the machine on an
extension cord or surge protector.
• Lubricate treadmill deck if necessary.
PROBLEM: The running belt does not stay centered
during a workout.
SOLUTION: Verify the following:
• Make sure the treadmill is on a level surface.
• Verify that the belt is properly tightened and
centered (Refer to the TENSIONING and
CENTERING THE RUNNING BELT sections for
detailed directions).