Owner’s Manual HDA1000 HDA1100 HDA2000 HDA2020 HDA2030 HDA2220 HDA3220 HDA3230 HDA3420 HDA3430 Dishwashers Part No. 165D4700P158 Pub. No.
Congratulations! You Are Now Part of the Hotpoint Family. Welcome to the Hotpoint family. We’re proud of our quality products and we are committed to providing dependable service. You’ll see it in this easy-to-use Owner’s Manual and you’ll hear it in the friendly voices of our customer service department. Best of all, you’ll experience these values each time you use your dishwasher. That’s important, because your new dishwasher will be part of your family for many years.
Safety Information . . . . . . .4–7 Safety Information Hotpoint & You, A Service Partnership. Ask any Hotpoint appliance owner and they will tell you we stand behind our products with unmatched quality service. However, did you know that most questions result from simple problems that you can easily fix yourself in just a few minutes? This Owner’s Manual can tell you how. Operating Instructions Inside you will find many helpful hints on how to use and maintain your dishwasher properly.
Safety Information IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING. WARNING! For your safety, the information in this manual must be followed to minimize the risk of fire, explosion, electric shock, or to prevent property damage, personal injury, or loss of life. Operating Instructions WATER HEATER SAFETY Under certain conditions hydrogen gas may be produced in a water heater that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE.
Safety Information Use your dishwasher only for its intended purpose as described in this Owner’s Manual. PROPER INSTALLATION AND MAINTENANCE ■ Connect to a grounded metal, permanent wiring system; or run an equipmentgrounding conductor with the circuit conductors and connect to the equipmentgrounding terminal or lead of the appliance. ■ Dispose of discarded appliances and shipping or packing material properly.
Safety Information IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING. WARNING! DO NOT… ■ Do not tamper with controls. Operating Instructions ■ Do not abuse, sit on, or stand on the door or dish rack of the dishwasher. ■ Do not discard a dishwasher without first removing the door of the washing compartment. Customer Service Troubleshooting Tips ■ Do not store or use combustible materials, gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
Safety Information WHEN USING YOUR DISHWASHER ■ Use only powder or liquid detergents or wetting agents recommended for use in a dishwasher, and keep them out of the reach of children. ■ Load sharp knives with the handles up to reduce the risk of cut-type injuries. ■ Close supervision is necessary if this appliance is used by or near children.
Safety Information About the dishwasher control panel. You can locate your model number on the tub wall just inside the door. Throughout this manual, features and appearance may vary from your model.
Safety Information Control Settings 1 Cycles POTS & PANS/ For heavily soiled dishes or cookware with dried-on HEAVY WASH or baked-on soils. Everyday dishes may be included. This cycle will not remove burned-on foods. Operating Instructions NORMAL WASH For loads of everyday dishes, glasses and cookware with medium soils. NOTE: Many dishes have lighter soil than normal. Choosing a cycle other than NORMAL WASH will save energy and water.
Safety Information About the dial cycles. Rinse & Hold (HDA1100, HDA2000, HDA2020, HDA2030, OFF ON HDA2220, HDA3220, HDA3230, HDA3420 and HDA3430 only) WATER SAVER For rinsing partial loads that will be washed later. Do not use detergent. 1 Make sure ENERGY SAVER / HEATED DRY OFF is selected. 2 Be sure the door is unlatched. 3 Slowly turn the Dial to RINSE & HOLD. 4 Latch the door to start the cycle.
HDA2030 only) HEAVY WASH NORMAL WASH WATER SAVER DRYING 1 Be sure the door is unlatched. turn the Dial to the cycle you want. Don’t turn it 2 Slowly past this position, or you could accidentally miss a rinse. 3 Select any options. 4 Latch the door to start the cycle. Short Wash (HDA1100 only) OFF NORMAL WASH SHORT WASH For quickly washing loads of everyday dishes with medium soils that have not dried on. RINSE & HOLD (HEATED DRY OFF) Cycle Sequence Time (approx.) Cycle Sequence POTS & PANS 9.
Safety Information Using the dishwasher. Check the Water Temperature Operating Instructions The entering water must be at least 120°F. and not more than 150°F., for effective cleaning and to prevent dish damage. Check the water temperature with a candy or meat thermometer. Turn on the hot water faucet nearest the dishwasher, place the thermometer in a glass and let the water run continuously into the glass until the temperature stops rising.
Safety Information Proper Use of Detergent Use only detergent specifically made for use in dishwashers. Keep your detergent fresh and dry. Don’t put powder detergent into the dispenser until you’re ready to wash dishes. Operating Instructions The amount of detergent to use depends on whether your water is hard or soft. With hard water, you need extra detergent. With soft water, you need less detergent.
Safety Information Loading the dishwasher racks. For best dishwashing results, follow these loading guidelines. Features and appearance of racks and silverware baskets may vary from your model. Upper Rack Operating Instructions The upper rack is for glasses, cups and saucers. Cups and glasses fit best along the sides. This is also a secure place for dishwasher-safe plastics. The upper rack is good for all kinds of oddshaped utensils. Saucepans, mixing bowls and other items should be placed face down.
Safety Information Lower Rack When loading the lower rack, do not load large platters or trays in the front right corner. They may prevent detergent from circulating during the wash cycle. Operating Instructions The lower rack is best used for plates, saucers, and cookware. Large items such as broiler pans and racks should go along the sides. Load platters, pots and bowls along the sides, in corners, or in the back. The soiled side of items should face the center of the rack.
Safety Information Caring for the dishwasher. To clean the control panel use a lightly dampened cloth then dry thoroughly. To clean the exterior use a good appliance polish wax. Never use sharp objects, scouring pads or harsh cleaners on any part of the dishwasher. Protect Against Freezing Operating Instructions If your dishwasher is left in an unheated place during the winter, ask a service technician to: off electrical power to the dishwasher. Remove 1 Cut fuses or trip circuit breaker.
Safety Information Two types of air gaps Does Your Dishwasher Have an Air Gap? An air gap protects your dishwasher against water backing up into it if a drain clogs. The air gap is not a part of the dishwasher. It is not covered by your warranty. Not all plumbing codes require air gaps, so you may not have one. The air gap is easy to clean. off the dishwasher and lift off the chrome 1 Turn cover. Operating Instructions Check the air gap any time your dishwasher isn’t draining well.
Safety Information About optional accessories. You can change the door and lower access panel appearance of your dishwasher by ordering one of these optional accessories: ■ Color Panels ■ 1/4” Wood Panel Trim Kit ■ 3/4” Trimless Panel Kit Operating Instructions These accessories are available at extra cost (VISA, MasterCard, or Discover cards accepted) by calling 800-626-2002. Specify accessory number when ordering.
Safety Information Before you call for service… Troubleshooting Tips Review the charts on the following pages first and you may not need to call for service. Possible Causes What To Do Dishwasher won’t run Fuse is blown, or the circuit breaker tripped • Replace fuse or reset circuit breaker. Remove any other appliances from the circuit. Noise Some of the sounds you’ll hear are normal • Soft food disposal shredding action. Operating Instructions Problem • Drain valve opening to pump water out.
Safety Information Before you call for service… Operating Instructions Troubleshooting Tips Problem Possible Causes What To Do Water standing in the bottom of the tub This is normal • A small amount of clean water around the outlet on the tub bottom at the back of the tub keeps the water seal lubricated. Water won’t pump out of the tub Drain is clogged • If you have an air gap, clean it. • Check to see if your kitchen sink is draining well. If not, you may need a plumber.
Safety Information What To Do Stained tub interior Detergent with colorant was used • Some detergents contain colorant (pigment or dyes) that will discolor the tub interior with extended use. Check the detergent cup for signs of any discoloration. If cup is discolored, change to detergent without any colorant. Dishes don’t dry Low inlet water temperature • Make sure inlet water temperature is correct. Rinse agent dispenser is empty • Check the rinse agent dispenser.
Safety Information Before you call for service… Operating Instructions Troubleshooting Tips Problem Possible Causes What To Do Spots and filming on glasses and flatware Extremely hard water • To remove stubborn spots from glassware: 1 Remove all metal utensils from the dishwasher. 2 Do not add detergent. 3 Select the longest cycle. 4 Start the dishwasher and allow to run for 18 to 22 minutes. Dishwasher will now be in the main wash.
Safety Information Possible Causes What To Do Yellow or brown film on tub Tea or coffee stains • Remove the stain by hand, using a solution of 1/2 cup bleach and 3 cups warm water. Operating Instructions Problem WARNING Before cleaning interior, wait at least 20 minutes after a cycle for the heating element to cool down. Failure to do so can result in burns. • A special filter in the water supply line is the only way to correct this problem. Contact a water softener company.
Safety Information Before you call for service… Customer Service Troubleshooting Tips Operating Instructions Troubleshooting Tips 24 Problem Possible Causes What To Do Detergent cup lid won’t latch Dial is not in the OFF position • Turn the Dial to OFF and slide the door latch to the left. Detergent left in dispenser cups Dishes are blocking the detergent cups • Reposition the dishes.
Safety Information Notes Operating Instructions Troubleshooting Tips Customer Service 25
Customer Service Troubleshooting Tips Operating Instructions Safety Information Notes 26
Safety Information Operating Instructions Troubleshooting Tips Customer Service 27
Customer Service Troubleshooting Tips Operating Instructions Safety Information Notes 28
GE Service Protection Plus™ GE, a name recognized worldwide for quality and dependability, offers you Service Protection Plus ™—comprehensive protection on all your appliances —No Matter What Brand! Benefits Include: • Backed by GE • All brands covered • Unlimited service calls • All parts and labor costs included • No out-of-pocket expenses • No hidden deductibles • One 800 number to call We’ll Cover Any Appliance. Anywhere. Anytime.
Consumer Product Ownership Registration Dear Customer: Thank you for purchasing our product and thank you for placing your confidence in us. We are proud to have you as a customer! Follow these three steps to protect your new appliance investment: 1 2 3 Complete and mail your Consumer Product Ownership Registration today. Have the peace of mind of knowing we can contact you in the unlikely event of a safety modification. After mailing the registration below, store this document in a safe place.
Safety Information Hotpoint Dishwasher Warranty All warranty service provided by our Factory Service Centers, or an authorized Customer Care® technician. For service, call 800-GE-CARES. We Will Replace, At No Charge To You: One Year From the date of the original purchase Any part of the dishwasher which fails due to a defect in materials or workmanship. During this full one-year warranty, we will also provide, free of charge, all labor, and in-home service to replace the defective part.
Safety Information Service Telephone Numbers. GE Answer Center ® 800.626.2000 The GE Answer Center® is open 24 hours a day, 7 days a week. In-Home Repair Service 800-GE-CARES (800-432-2737) Operating Instructions Expert GE repair service is only a phone call away. Special Needs Service 800.626.2000 TDD 800-TDD-GEAC (800-833-4322) GE offers, free of charge, Braille controls for a variety of GE appliances and a brochure to assist in planning a barrier-free kitchen for persons with limited mobility.
