Manual

Trouble Shooting
The following are the most frequently asked questions regarding Dorgard.
1. Why is Dorgard not releasing when the Fire Alarm sounds?
• Check fire alarm sounds for at least 30 seconds.
• Check fire door is free to close unhindered.
• Check that the Plunger has a minimum of 10mm of down travel before the Ferrule
contacts the floor or Floorplate.
• Check the fire alarm is louder than 65 decibels where the Dorgard is fitted.
• Adjust the sensitivity of the Dorgard unit (see Sensitivity Adjustment).
2. Why does Dorgard release if the fire alarm is not sounding?
• Check that Dorgard is fitted to the side of the door that closes into the door frame.
• Dorgard will release when the door is pushed in the direction of opening. To prevent
this happening fit the Floorplate supplied.
• As a safety feature, Dorgard has to release to any sound that it “hears” as being
continuous and louder than 65 decibels as this sound could be obscuring a potential
fire alarm.
• Dorgard will release every 7 days as part of its Self Testing routine.
• Check Night-time Release settings.
• Adjust the sensitivity of the Dorgard unit (see Sensitivity Adjustment).
• Check Batteries on Dorgard, is unit beeping?
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