- Hewlett-Packard Copier User Manual

HP Color Copier 210/210LX User’s Guide

6-156-15

6-15

Miscellaneous ProblemsMiscellaneous Problems

Miscellaneous Problems

Symptoms Solutions

I want to use Reduce/Enlarge in metric sizes, but Press the Menu button until Copy Paper Size appears on the display.

English sizes are displayed. Press the Plus (+) or Minus (–) buttons until A4 appears, and then

press the Select/Resume button.

I choose the settings on the front panel, and they always You can set your current settings as defaults. Choose the appropriate

get reset when I press the Clear/Stop button or turn settings on the front panel. Press the Menu button until Set Defaults

off the HP Color Copier 210. appears, and then press the Select/Resume button.

I selected Reduce/Enlarge, Lighter/Darker, Paper Type, Press the Select/Resume button.

or Color Intensity button. How do I return to the

display where I can enter number of copies?

A white line (or two) prints on the copy. The original probably has been folded. The paper reflects light away

from both sides of the fold, creating the white line. Place a book on

top of your original to minimize the fold.

The copy has noticeable streaks of ink down the page. Ink has accumulated on the shim or on pinch rollers inside the

machine. Refer to “Cleaning the inside the printing area” later in

this chapter.

Paper repeatedly jams or copier tears the paper corner. • The wrong size paper is loaded or the paper size selector is set

incorrectly. Be sure the paper-width selector on the lower tray

is set for your paper size.

• The leading edge is damaged or bent. Replace damaged or curled

paper.

• Your copier might have a hardware problem. Refer to “Getting

Help” later in this chapter.

Glossy paper curls excessively. The Paper Type is not set for HP Premium Glossy paper. Press the

front-panel Paper Type button until Glossy appears in the display,

and then press the Select/Resume button. Be sure to load the

glossy side down in the tray.

Popping sounds are coming from the copier. Stop copying immediately! You could be using paper that has been

preprinted with toner. Toner can damage the copier. Do not use

paper that has been preprinted with toner. (Toner is used in devices

such as laser printers and copiers.) If you want to use preprinted

forms or letterhead, be sure they are preprinted with ink.