hp scanjet 2300c or 3500c series user's manual
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usermanual.book Page ii Wednesday, January 16, 2002 3:52 PM © Copyright Hewlett-Packard Company 2002 All rights reserved. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under copyright laws. This product incorporates Adobe's PDF technology, which contains an implementation of LZW licensed under U.S. Patent 4,558,302.
usermanual.book Page iii Wednesday, January 16, 2002 3:52 PM contents install the scanner. . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . check the box contents . . . . . . . . . . . . . . . . . . . . . . install the software and connect the scanner . . . . . . . . . . install the software first (Windows and Macintosh) . . . connect the scanner first (Windows only) . . . . . . . . .
usermanual.book Page 1 Wednesday, January 16, 2002 3:52 PM install the scanner 1 before you begin Make sure that you have a universal serial bus interface connection (USB port) on your computer and that your computer is running Microsoftâ Windowsâ 98 or later or Macintosh OS 9 or later. (Macintosh support is available for the HP Scanjet 3500c series only.
usermanual.book Page 2 Wednesday, January 16, 2002 3:52 PM install the software and connect the scanner Set up your scanner in one of two ways: either install the software first or connect the scanner first. It is recommended that you install the software first, especially on a Macintosh computer. If you experience difficulty installing your scanner, see installation problems - hp scanjet 2300c or 3500c series on page 11.
usermanual.book Page 3 Wednesday, January 16, 2002 3:52 PM 3 4 5 6 7 Connect the power cable between the scanner and a surge protector or a grounded wall outlet that is easy to reach. This turns on the scanner. Follow the prompts in the New Hardware Found wizard. Insert the HP Photo & Imaging software CD-ROM and click Next. If the wizard prompts you for a drive letter, select your CD-ROM drive. In the HP Scanjet installation program, follow the instructions.
usermanual.book Page 4 Wednesday, January 16, 2002 3:52 PM scanner overview 2 This section describes the buttons on the front panel of the scanner and available accessories. Your scanner might have all or only some of these features. scanner overview Button or accessory Description E-MAIL button Scans the item using settings optimized for e-mail and sends the scan to your e-mail software (if the software is supported).
usermanual.book Page 5 Wednesday, January 16, 2002 3:52 PM how to use the scanner 3 You can start your scanner projects in one of two ways: from the scanner buttons or from the HP Photo & Imaging software. The scanner buttons offer shortcuts to some of the software functions. Start from the software when you want more options and control or if your scanner model does not have all the buttons. The procedures in this section use the default button settings.
usermanual.book Page 6 Wednesday, January 16, 2002 3:52 PM preview and modify scanned images If your scanner has a SCAN button ( documents. ), you can use it to scan pictures and When you press the SCAN button, the HP Scanning software opens. Within the software you can preview and make changes to the scanned image before you send it to the HP Photo & Imaging Gallery. 1 2 3 4 Close the HP Copying software if it is open on your computer.
usermanual.book Page 7 Wednesday, January 16, 2002 3:52 PM 4 Follow the instructions on your computer screen. If your e-mail program is supported, a screen appears where you can address and compose a message. You can also e-mail a scan from the software. For more information, see the HP Photo & Imaging software Help. For Macintosh see HP Precisionscan Pro Help. Macintosh OS 9: Choose Apple Help Center from the Finder Help menu. Then choose HP Precisionscan Pro Help.
usermanual.book Page 8 Wednesday, January 16, 2002 3:52 PM If you want to reduce or enlarge the copies, lighten or darken them, or change printer settings, click Cancel in the copy progress dialog box. You can then make changes to settings in the HP Copying software. You can also make copies from the HP Copying software. For more information, see the HP Photo & Imaging software Help. For Macintosh see HP Precisionscan Pro Help. Macintosh OS 9: Choose Apple Help Center from the Finder Help menu.
usermanual.book Page 9 Wednesday, January 16, 2002 3:52 PM If one of your scanner buttons is not listed here, its settings cannot be changed. To change the settings for the current item only, you might want to scan using the HP Photo & Imaging software instead. You change button settings from the Director, which is the main window that you use to reach the many functions of the HP Photo & Imaging software.
usermanual.book Page 10 Wednesday, January 16, 2002 3:52 PM to change settings for the COPY button how to use the scanner If your scanner has a COPY button, the software will remember the settings you chose the last time you used the HP Copying software. • Open the Director, click Make Copies, and then change the settings.
usermanual.book Page 11 Wednesday, January 16, 2002 3:52 PM installation problems - hp scanjet 2300c or 3500c series 4 This chapter contains solutions to common installation problems. For solutions to usage problems or maintenance issues, such as cleaning the scanner glass, see “troubleshooting” in the HP Photo & Imaging software Help. scanner is not working • • • 11 First, check your computer: – Make sure your computer meets the minimum system requirements that are listed on the scanner box.
usermanual.book Page 12 Wednesday, January 16, 2002 3:52 PM • Test the scanner hardware (HP Scanjet 2300c only): a. Disconnect the USB cable and the power cable from the scanner. Make sure the power cable is still connected to the power source. b. Press the SCAN and COPY buttons at the same time, while plugging the power cable back into the scanner. The scanner lamp should turn on, and the carriage in the scanner should move forward and backward. c. To end the test, unplug the power cable.
usermanual.book Page 13 Wednesday, January 16, 2002 3:52 PM uninstall the software The Uninstall option of the setup program allows you to remove the scanning software from your computer. 1 2 3 4 Click Start, point to Settings, and then click Control Panel (in Windows XP, click Start, and then click Control Panel). Click Add/Remove Programs, and then select the HP Photo & Imaging software. Click Change (or Add/Remove, depending on your version of Windows).
usermanual.book Page 14 Wednesday, January 16, 2002 3:52 PM hp support 5 For warranty and specifications, see the electronic Help for your scanner. For regulatory information, see the regulatory_supplement.htm file on the CDROM that came with your scanner. find hp help on the web HP provides several resources on the Web to provide help with your scanner. These Web services are free and available to you 24 hours a day, 7 days a week. visiting hp websites Visit http://www.hp.
usermanual.book Page 15 Wednesday, January 16, 2002 3:52 PM contact hp customer support Before contacting HP Customer Support, please see find hp help on the web. The website services described in that section are free and available to you around the clock. If you don’t find what you need on the Web, please contact HP Customer Support. You can contact HP by telephone or mail for support and service for your scanner. Prices, availability, and hours of support are subject to change without notice.
usermanual.book Page 16 Wednesday, January 16, 2002 3:52 PM Call (208) 323-2551. Charges are $25.00 per issue, charged to your credit card. If you think your HP product might need service, call HP Customer Support, which can help determine if service is required. You can buy an extended, comprehensive warranty for your HP product, but you must do so within 180 days of purchasing the product.
usermanual.book Page 17 Wednesday, January 16, 2002 3:52 PM 17 Chile 800 22 5547 (Post-sales Business Computing) 800 360 999 (Post-sales Home Computing) China +86 (0) 10 6564 5959 Colombia +9 800 114 726 Czech Republic +42 (0)2 6130 7310 Denmark +45 39 29 4099 Egypt +202 7956222 Finland +358 (0)203 47 288 France +33 (0)1 43 62 34 34 Germany +49 (0)180 52 58 143 (DM .24/min, Euro .
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