HP 3PAR VSS Provider 2.3.0 Software for Microsoft Windows User Guide Abstract This user guide provides the information you need to install and use the HP 3PAR VSS (Volume Shadow Copy Service) Provider Software for Microsoft Windows. This guide is intended for System Administrators and Microsoft Windows Administrators who are responsible for maintaining the Microsoft Windows operating system environment and who understand Microsoft Windows 2008, 2008 R2 and 2012.
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Contents 1 Introduction...............................................................................................4 Related Documents...................................................................................................................4 Typographical Conventions........................................................................................................4 Advisories.....................................................................................................................
1 Introduction Related Documents The following documents also provide information related to the HP 3PAR Storage System: For information about… Read the… Using the HP 3PAR Command Line Interface (CLI) to configure and manage the system HP 3PAR InForm OS CLI Administrator’s Manual Using the HP 3PAR Management Console’s user interface HP 3PAR InForm OS Management Console Online Help to configure and manage the HP 3PAR Storage System Using the HP 3PAR Command Line Interface (CLI) for remote HP 3PAR InForm
2 Overview This chapter provides an overview of supported components and system requirements for HP 3PAR VSS Provider Software for Microsoft Windows. Microsoft VSS Microsoft includes VSS in the Windows 2008, Windows 2008 R2, and Windows 2012 operating systems to simplify the enterprise’s storage environment. VSS provides a framework for creating a point-in-time copy of a single volume or multiple volumes.
Figure 1 HP 3PAR VSS Provider for Microsoft Windows Operation Overview Host System Requirements • For the latest Microsoft Windows server and system service pack requirements, refer to the latest Single Point of Connectivity Knowledge for HP Storage Products (SPOCK) document. To obtain a copy of this documentation, see http://www.hp.com/storage/spock • HP 3PAR CLI installation.
HP 3PAR Storage System Requirements • HP 3PAR OS with the HP 3PAR Virtual Copy Software license enabled. For the supported HP 3PAR OS release, refer to the latest Single Point of Connectivity Knowledge for HP Storage Products (SPOCK) document. To obtain a copy of this documentation, see http://www.hp.com/storage/spock. • Snapshot space must be available on Virtual Volumes. To take snapshots on the base volume, the volume must have snapshot space allocated during the base volume creation.
• HP 3PAR Recovery Manager for SQL. Provides the capability to take a non-destructive virtual copy from Microsoft SQL Server for backup and fast recovery. • Symantec NetBackup. Support for Symantec NetBackup through the VSS snapshot method. • HP Data Protector. Support for HP Data Protector through HP 3PAR Recovery Manager for SQL and HP 3PAR Recovery Manager for Exchange backup methods. • Symantec Backup Exec.
• Create Shadow Copy Volumes Read-Only and Hidden. VSS sets flags on each affected LUN such that the resulting shadow copy will be hidden and read-only when detected by a Windows Server system. Drive letters or mount points or both are not automatically assigned. VSS maintains these flags throughout the lifecycle of a shadow copy. Modification of these flags might lead to unpredictable results. • Shadow Copy Attribute Context.
3 Installation, Upgrade, and uninstallation System Setup HP 3PAR VSS Provider for Microsoft Windows serves as a communication bridge between Microsoft VSS and HP 3PAR Storage Systems during the creation and the removal of a volume shadow copy (snapshot). To set up the Windows host for HP 3PAR VSS Provider for Microsoft Windows: 1. Log on as the System Administrator. As the Windows System Administrator, you will need a user name and password for VSS. 2.
3. 4. 5. 6. Insert the HP 3PAR VSS Provider for Microsoft Windows CD into the CD-ROM drive. Click Start→My Computer to expand the CD-ROM drive directory. Click the appropriate setup.exe depending on the platform. Follow the instructions in the HP 3PAR VSS Provider for Microsoft Windows installer window. NOTE: The Disk Cost button analyzes the amount of available storage space and compares it to the amount required for the HP 3PAR VSS Provider for Microsoft Windows installation. 7. Click Next.
8. Enter the following information and then click OK: • System Name: The HP 3PAR StoreServ system name or the IP address. • User Name: HP 3PAR user ID. For more information on determining the user name, see the HP 3PAR InForm OS Command Line Interface Reference. • Password: The password associated with the specified user name. • Use SSL for StoreServ CLI Connection: Select this option to use SSL for socket connections to the system.
• If the certificate is already saved for current StoreServ user using HP 3PAR CLI (outside HP 3PAR VSS Provider). • If an incompatible HP 3PAR CLI is installed on the host. If the licenses are valid for required components, an Operation Success message appears. This displays a license entry for the required components and their status as valid.
NOTE: • A Warning message indicates that the HP 3PAR Storage System does not have licenses enabled. The installation will continue. Later, customer must install appropriate licenses on the HP 3PAR Storage System. • The information provided for the system configuration must be validated properly before continuing the installation. Encrypted authentication information is stored in the Windows registry under the key name InServConfig for HP 3PAR VSS Provider for Microsoft Windows.
1. At the command prompt, change to the directory where install files are located. • To install HP 3PAR VSS Provider and its pre requisites with no HP 3PAR StoreServ Storage registered, enter the following: msiexec /i 3PARVSSHadewareProvider.msi /q • To install HP 3PAR VSS Provider and its pre requisites with HP 3PAR StoreServ Storage registered, enter the following: msiexec /i 3PARVSSHadewareProvider.
System Registry Values After installing HP 3PAR VSS Provider for Microsoft Windows, a 3PAR →HWPRV registry key is created under HKEY_LOCAL_MACHINE →Software. CAUTION: DO NOT edit the registry key value unless asked to do so by your local service provider for support purposes. NOTE: For tracking purposes, you might need to modify the value for LogLevel to a higher number to record more detailed information to a file. By default, the log level is set to the highest level of detail.
Table 2 Registry Values for HP 3PAR VSS Provider for Microsoft Windows. (continued) Name Value SyncDelay Setting this option adjusts the internal holding timeout for synchronous Remote Copy support during snapshot creation. Valid values are from 0 to 9, with 8 as default. SyncRC Setting this option supports synchronous Remote Copy operation for HP 3PAR Recovery Manager for Exchange and HP 3PAR Recovery Manager for SQL. A value of 1 is enable (default). 0 is disable.
COMMAND ProvCfg.exe DESCRIPTION The ProvCfg command is used to view or modify the configuration settings. SYNTAX ProvCfg StoreServ|Conn|Log [options ] SUBCOMMANDS StoreServ Used to view or modify the communication setup for the system. Conn Used to view or modify the connection settings. Log Used to view or modify the log level. OPTIONS • The following options can be used with the StoreServ subcommand: -sys Specifies the system name.
-syncrc Yes|No Optional. Enables (Yes) or disables (No) synchronous Remote Copy. • The following option can be used with the Log subcommand: -level Changes log level details output to the log file. The valid range is from 1 to 5. The default value is 5. USAGE: • To view the current system communication setup, issue ProvCfg StoreServ. • To view all system communication setups, issue ProvCfg StoreServ [-detail].
NOTE: The ProvCfg command output depends completely on the HP 3PAR CLI output. Hence, the output for invalid or expired certificate might be different from the output shown. NOTE: You might not see the ProvCfg command output as shown in the image in the following cases: 20 ◦ If the StoreServ OS does not support the certificate. ◦ If the certificate is already saved for current StoreServ user using HP 3PAR CLI (outside HP 3PAR VSS Provider). ◦ If an incompatible HP 3PAR CLI is installed on the host.
NOTE: • For backward compatibility, the default configuration is used for single system architecture. Use the –default option to set the configuration to default values.
• When ProvCfg command is used with - detail option, State column displays Good if certificate is expired. ProvCfg StoreServ -sys 15.199.210.
4 HP 3PAR Remote Copy Software and HP 3PAR VSS Provider Purpose of Remote Copy Software HP 3PAR Remote Copy Software can be used to safeguard against disasters that may occur at one location by keeping a copy of valuable data at another location. For example, if there was a fire or earthquake at a particular location, all of the data stored there could be lost unless a backup copy is maintained somewhere where the data can be recovered.
Synchronous Long Distance Remote Copy Support NOTE: If you are performing a promote restore for volumes in a Synchronous Long Distance Remote Copy relationship, you must manually stop Remote Copy before initiating the volume promote restore.
5 Diagnostics Volume Shadow Copy Service Trace If the failure of the VSS request has been determined to be outside the scope of HP 3PAR VSS Provider for Microsoft Windows, gather the following information for Microsoft support: • Windows Application Event Log • Windows System Event Log • Volume Shadow Copy Service Trace For HP 3PAR VSS Provider for Microsoft Windows debug purposes, turn on VSS logging by setting up the registry data value on the VSS registry: [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlS
To view the message from the Windows Application Event Viewer: • For a. b. c. Windows 2008 or 2008 R2, perform the following: Click Start→Programs→Administrative Tools→Server Manager. Expand on the Diagnostics\Event Viewer\Windows Logs tree node from the left panel. Click Application. Result: The Application Event log appears on the right panel (Figure 4 (page 26)).
• For Windows 2012, perform the following: a. Click Start→Server Manager→Tools→Event Viewer→Windows Logs. b. Click Application. Result: The Application Event log appears on the right panel (Figure 5 (page 27)). Figure 5 Application Event Log on Windows 2012 Table 3 (page 27) provides descriptions and actions for the various application events. The Description subsection for each message describes the problem. The Action subsection suggests possible solutions.
Table 3 Application Events (continued) Event ID Description Action 5041 Exec: None. Internal logging, which records the task from the HP 3PAR VSS Provider for Microsoft Windows to the HP 3PAR Storage System. 5042 Virtual Copy exported. None. A point-in-time snapshot disk is created and exported to the host. 5043 Virtual Copy removed. None. The exported snapshot disk is removed from the host. 5050 Unsupported feature .
Table 3 Application Events (continued) Event ID Description 5061 IOCTL inquiry call failed. 5062 Could not query the register key value for . Check the Window Disk Manager and Failed on SCSI inquiry to the storage device through an IOCTL call. the system to verify that the device is active and functioning properly. The HP 3PAR VSS Provider for Microsoft Windows relies on the registry to store certain data for internal use, such as snapshot set ID or the LogLevel, to log the trace.
Table 3 Application Events (continued) 30 Event ID Description Action 5075 Could not create snapshot of a set containing VVs from disparate HP 3PAR StoreServ Storages. Check the LUN Configuration using HP 3PAR Management Console (IMC). 5076 3PAR Virtual Copy License is expired. Contact your local service provider. 5077 3PAR Virtual Copy License is missing. Contact your local service provider. 5078 Cannot find HP 3PAR StoreServ Storage Configuration for Server ID < StoreServ ID>.
6 Support and Other Resources Related Documents For Information About… Read the… Using the HP 3PAR OS Command Line Interface (CLI) to configure and manage the HP 3PAR StoreServ Storage System HP 3PAR Command Line Interface Administrator’s Manual Using the HP 3PAR Management Console to configure and InForm Management Console Help Release 4.2 administer HP 3PAR StoreServ Storage Systems Assigning the appropriate user roles and rights HP 3PAR StoreServ Storage Concepts Guide (OS 3.1.
Advisories To avoid losing or damaging data, be sure to observe the cautions and warnings in this document. WARNING! Warnings alert you to actions that can cause injury to people or irreversible damage to data or the operating system. CAUTION: Cautions alert you to actions that can cause damage to equipment, software, or data. NOTE: Notes are reminders, tips, or suggestions that supplement the procedures included in this document.
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