Troubleshooting

queryCapabilities
The queryCapabilities command returns supported versions of the array replication software,
supported array models, and supported SRM commands.
The following information is requested by SRM:
• Information of supported versions of the array replication software (for display purposes)
• Information of supported array models (for display purposes)
• The list of supported SRM commands that is used by SRA to determine the set of SRM workflows
that SRA supports
• The list of supported SRM features that are used by SRA. Currently HP 3PAR SRA supports
ConsistencyGroups, DeviceIdentification (WWN), DynamicAccessRestriction, FC and ISCSI
protocols, and Localization
Troubleshooting checklist
Table 4 queryCapabilities Troubleshooting Checklist
Troubleshooting TipsExample of Key Log MessageProblem DescriptionProblem Area
This error means that the
input XML file does not
[2010-05-26 14:29:32.966
'TPDSrm.arrayMgm.AddGlobalWarning'
Missing log file path
information in the
input XML.
Check log file
path.
contain log file path and3PAR_2014 warning (id=1052)] Warning.
the logs generated withUnable to access the specified log folder. The
this command will belog file will be available at the following location:
saved to the folder
indicated.
<C:\Program Files\VMware\VMware vCenter
Site Recovery
Manager\storage\sra\3PARInServ>.
This error means that the
default
[2010-05-26 18:00:07.531 'SetLogFolder'
3PAR_1001 info (id=6132)] Could not find any
Missing the
resource file.
Load default
resource dll.
TPDSrm.resources.dllresources appropriate for the specified culture or
the neutral culture. Make sure
file is missing from
"TPDSrm.MessageString.resources" was correctly
installation. Reinstall the
package to repair the file.
embedded or linked into assembly "TPDSrm" at
compile time, or that all the satellite assemblies
required are loadable and fully signed.
queryCapabilities 13