hp jornada 560 series personal digital assistant User’s Guide Printed in Singapore Edition 1
Copyright The information contained in this document is provided “as is” and is subject to change without notice. Hewlett-Packard Company makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard Co.
Contents 1 | Welcome ............................................................................. 1 What’s in the Box ............................................................... 2 Using This Manual .............................................................. 2 hp Jornada Programs .......................................................... 3 Where to Find Information ................................................... 7 2 | Getting Started ...............................................................
7 | Microsoft Pocket Outlook ..................................................... 97 Calendar: Scheduling Appointments and Meetings ............... 98 Contacts: Tracking Friends and Colleagues ........................ 101 Tasks: Keeping a To-Do List .............................................. 105 Notes: Capturing Thoughts and Ideas................................ 108 8 | Companion Programs........................................................ 109 Microsoft Pocket Word .................................
|1 1 | Welcome Congratulations on purchasing the Hewlett-Packard Jornada 560 series personal digital assistant powered by Microsoft® Windows® for Pocket PC. Your hp Jornada lets you keep your most important business and personal information current and close at hand. Your hp Jornada includes Microsoft Pocket PC Software 2002, which includes the latest version of Microsoft Pocket Outlook®, so you can read and write e-mail while on the road and manage your appointments and contacts.
2 | hp Jornada 560 series personal digital assistant User’s Guide What’s in the Box Your hp Jornada package includes the following items: • hp Jornada 560 series personal digital assistant • hp Jornada main battery (rechargeable lithium-polymer battery pack) • 3-volt CR-2032 coin cell backup battery (attached to the Quick Start Card) • ac adapter • USB cradle for connecting your hp Jornada to your desktop PC • hp Jornada Quick Start Guide—a graphic guide to setting up your hp Jornada • hp docu
Chapter 1 | Welcome | 3 This User's Guide includes certain visual cues that will help you find the information you want easily. A shortcut, another way to do something, or expanded information about the topic. Caution or warning information about the topic. This is important information that should be observed to prevent loss of data or damage to your hp Jornada. Helpful information related to the topic.
4 | hp Jornada 560 series personal digital assistant User’s Guide hp home menu. Quickly launch your favorite programs or open frequently used documents. Assign each of the buttons on the hp home menu to a different document or program. hp task switcher. Switch between open programs and documents, or close any program from a pop-up menu. hp image viewer. View individual images or run a slideshow on the screen of your hp Jornada. hp pocket camera software.
Chapter 1 | Welcome | 5 Microsoft Pocket PC Software ActiveSync. Synchronize information between your device and desktop computer. Calendar. Keep track of your appointments and create meeting requests. Contacts. Keep track of your friends and colleagues. Inbox. Send and receive e-mail messages from your hp Jornada. Notes. Create handwritten or typed notes, drawings, and recordings. Pocket Excel. Create new workbooks or view and edit Excel workbooks created on your desktop PC. Pocket Word.
6 | hp Jornada 560 series personal digital assistant User’s Guide Third-Party Software OmniSolve business calculator. Perform complex mathematical and business calculations with this full-featured calculator from Landware. Developer One CodeWallet Pro. 1 Store, organize, and retrieve personal information, such as passwords, credit card numbers, favorite URLs, and emergency phone numbers. Stowaway Portable Keyboard driver. Preinstalled driver for a folding, full-size keyboard from Targus.
Chapter 1 | Welcome | 7 Programs for your desktop PC include • Microsoft ActiveSync 3.5. Synchronize your hp Jornada with your desktop PC. • Microsoft Outlook 2002. Manage your messages, appointments, contacts, and tasks on your desktop PC. • MusicMatch® JukeBox 6.0 from MusicMatch Corporation. The award-winning MusicMatch Jukebox lets you record, download, stream, organize, and play digital audio and video on your desktop PC, and format music into MP3 or WMA to play on your hp Jornada.
8 | hp Jornada 560 series personal digital assistant User’s Guide For information on See this source Last-minute updates and detailed technical information The Read Me files in the Microsoft ActiveSync folder on your desktop PC or the Pocket PC Companion CD, and the hp Jornada Web site at www.hp.com/jornada. Troubleshooting connections The ActiveSync Troubleshooter on your desktop PC. On the ActiveSync File menu, click Connection Settings, and then click Help.
|9 2 | Getting Started This chapter will help you start using your hp Jornada. You will become familiar with the hardware and learn how to set up your hp Jornada. When you finish this chapter, you will have all the information you need to begin working with your hp Jornada. This chapter includes step-by-step instructions to help you • Identify hardware features. • Install the batteries. • Power up the first time. • Complete the Welcome Wizard.
10 | hp Jornada 560 series personal digital assistant User’s Guide Hardware Features The illustrations below introduce you to the various buttons, connectors, ports, and other features of your hp Jornada. 1. 6 7 2. 3. 8 4. 5. 1 6. 2 3 4 5 9 10 11 12 13 14 15 7. 8. 9. 10. 11. 12. 13. 14. 15. Up/down control. Scroll through documents. Record button. Press and hold to record voice notes. Backup battery slot. Remove the tray to install or replace the backup battery. Navigation pad.
Chapter 2 | Getting Started | 11 16 17 18 19 20 21 22 16. Main battery. Recharge the lithiumpolymer main battery by connecting to ac power. 17. Reset button. Use the stylus to press the reset button and restart your hp Jornada. 18. Main battery lock. Slide to enable removal of the main battery pack. 19. Stylus. Use the stylus to navigate on the hp Jornada touch screen. Store it in the stylus slot when not in use. 20. CompactFlash Type I extended card slot.
12 | hp Jornada 560 series personal digital assistant User’s Guide Using Your hp Jornada for the First Time Follow these steps to begin using your hp Jornada: 1. Install the main battery. Align the main battery with the slots on the back of your hp Jornada, and slide until it locks in place. 2. Install the backup battery. The CR-2032 coin-cell backup battery is attached to the Quick Start Card. Use the stylus to hold the backup battery lock in the OPEN position, and remove the backup battery tray.
Chapter 2 | Getting Started | 13 3. Connect to ac power. Assemble the ac adapter, and connect it to the dc jack on your hp Jornada. Do not disconnect your hp Jornada from ac power until the green LED indicates that the main battery is fully charged. 4. Follow the Welcome Wizard. The first time you start your hp Jornada, the Hewlett-Packard Welcome screen appears. Then, after a few moments, the Welcome Wizard begins.
14 | hp Jornada 560 series personal digital assistant User’s Guide Powering Your hp Jornada Because the data and files you save on your hp Jornada are stored in RAM, maintaining a continuous power supply to the hp Jornada at all times is extremely important. If your hp Jornada runs out of power, all information stored in RAM is lost. The preinstalled programs will not be deleted even if your hp Jornada suffers a loss of power; however, any custom settings and programs you have added will be erased.
Chapter 2 | Getting Started | 15 ensure that the battery is fully charged when you need to take it with you. Charging the main battery takes approximately 3.5 hours. When the battery is fully charged, charging stops automatically; the battery will not overcharge if left connected to ac power. When the main battery charge is low, a low battery warning is displayed.
16 | hp Jornada 560 series personal digital assistant User’s Guide world. When you travel, you may need adapters to accommodate different electrical outlets, but the hp Jornada ac adapter will safely convert ac line voltage to the dc voltage required by your hp Jornada. While your hp Jornada is connected to ac power, the main battery is charged automatically.
Chapter 2 | Getting Started | 17 The features associated with each button are described below. In addition, most buttons can be reassigned or configured to start a program that you designate. For more information, see “Configuring Hardware Buttons” in chapter 6. Notification Button/LED • A blinking green LED indicates an alarm or reminder. • When your hp Jornada is connected to ac power, a solid green LED indicates that the main battery is fully charged.
18 | hp Jornada 560 series personal digital assistant User’s Guide If your hp Jornada is off, pressing the record button will turn it on. To avoid inadvertently turning on your hp Jornada, you can disable the record button. For more information, see “Adjusting Settings” in chapter 6. hp Hot Keys The hp hot keys can be reprogrammed to perform different functions or to open any program or document you want. The descriptions below refer to the default functions.
Chapter 2 | Getting Started | 19 • When working in Pocket Outlook Calendar, press the Calendar hot key to change views (for example, to switch from Day view to Week view). Tasks hot key • Press the Tasks hot key to open the Pocket Outlook Tasks application. • Press and hold the Tasks hot key to open hp task switcher. Power Button • Press the power button to turn your hp Jornada on or off. • Press and hold the power button to turn the backlight on or off.
20 | hp Jornada 560 series personal digital assistant User’s Guide • Do not drop your hp Jornada. Dropping your hp Jornada can cause damage to delicate components such as the display. Accidental damage is not covered under the warranty. • Avoid radiated interference. Radiated interference from other electronic equipment may affect the appearance of the display of your hp Jornada. Removing the source of the interference will return the display to normal. • Avoid high temperatures.
| 21 3 | Overview of Microsoft Windows for Pocket PC This chapter covers all the basics of working with documents and programs on your hp Jornada. Once you master these simple skills and concepts, you will find that it is easy to get around on your hp Jornada. In this chapter you will learn how to • Navigate in Microsoft Windows for Pocket PC using the stylus. • Use the Today screen to view your day at a glance. • Switch programs using the Start menu, hp home menu, and hp task switcher.
22 | hp Jornada 560 series personal digital assistant User’s Guide Navigating in Microsoft Windows for Pocket PC Your hp Jornada uses the Microsoft Windows for Pocket PC operating system. Navigating in Windows for Pocket PC is similar to navigating in Microsoft windows on your desktop PC, with features such as the Start menu, pop-up menus, and toolbars. Using the Stylus Use the stylus to navigate and select objects on the screen. • Tap.
Chapter 3 | Overview of Windows for Pocket PC | 23 Today Screen When you turn on your hp Jornada for the first time each day (or after 4 hours of inactivity), you will see the Today screen. You can also display it by tapping and then Today. On the Today screen, you can see at a glance important information for the day. Tap to switch to a program. Tap to change volume or mute all sounds. Tap to change date and time. Tap to open an item. Your day at a glance. Tap to open hp task switcher.
24 | hp Jornada 560 series personal digital assistant User’s Guide Switching Programs Use the hp home menu application or the Start menu to quickly launch your favorite programs or open frequently used documents. You can also use hp task switcher to switch between running programs. To start or switch programs using the hp home menu 1. Press the hp home menu hot key. 2. Tap the button that corresponds to the program or document. Tap to display the next/previous page. Select a page from the list.
Chapter 3 | Overview of Windows for Pocket PC | 25 home menu screen, or tap the arrows previous page. or to display the next or The battery icon at the bottom of the hp home menu changes to indicate when power is low. Tap the icon to open the Power control panel. To start or switch programs using the Start menu 1. Tap in the Navigation bar to display the Start menu. 2. On the Start menu, tap the name of the program you want to switch to.
26 | hp Jornada 560 series personal digital assistant User’s Guide Displays the name of selected program. Tap to set hp task switcher options. Tap an icon to switch to that program. Tap to close all programs. The hp task switcher pop-up menu Navigation Bar and Command Bar The Navigation bar is located at the top of the screen. It displays the active program and current time, and allows you to switch programs and close screens. Use the Command bar at the bottom of the screen to perform tasks in programs.
Chapter 3 | Overview of Windows for Pocket PC | 27 Tap to change volume or mute the device. Tap to quickly select a program you have recently used. Tap to select a program. Tap to see additional programs. Tap to customize the device. The Navigation bar and Start menu New button. Menu names. Input panel button. Buttons.
28 | hp Jornada 560 series personal digital assistant User’s Guide Status Icons When the Today screen is displayed, you may see the following status icons on the Command bar or Navigation bar. In most cases, you can tap a status icon to display the associated control panel or more information related to the item. For example, tap a battery status icon to open the Power control panel.
Chapter 3 | Overview of Windows for Pocket PC | 29 Pop-Up Menus With pop-up menus, you can quickly choose an action for an item. For example, you can use the pop-up menu in the contact list to quickly delete a contact, make a copy of a contact, or send an e-mail message to a contact. The actions in the pop-up menus vary from program to program. To access a pop-up menu, tap and hold the stylus on the name of the item that you want to perform the action on.
30 | hp Jornada 560 series personal digital assistant User’s Guide Alerts and Notifications Your hp Jornada reminds you in a variety of ways when you have something to do. For example, if you have set up an appointment in Calendar, a task with a due date in Tasks, or an alarm in Clock, you will be notified in any of the following ways: • A message appears on the screen. • A sound, which you can specify, is played. • The notification button/LED flashes.
Chapter 3 | Overview of Windows for Pocket PC | 31 Select an input method from the list. Tap to display the list. Input panel button. When you use the Input panel, your hp Jornada anticipates the word you are typing or writing and displays it above the Input panel. When you tap the displayed word, it is inserted into your text at the insertion point. The more you use your hp Jornada, the more words it learns to anticipate.
32 | hp Jornada 560 series personal digital assistant User’s Guide Tap here if this is the right word. To change word suggestion options, such as the number of words suggested at one time, tap Settings on the Start menu. On the Personal tab, tap Input, and then tap the Word Completion tab. AccessPanel AccessPanel helps you speed data entry by giving you “tap-and-go” access—you can instantly paste common phrases, contact information, or date and time stamps into any application.
Chapter 3 | Overview of Windows for Pocket PC | 33 When you open AccessPanel, the phrase list selection buttons are displayed on the left side of the window. These buttons activate a list of your text phrases, date and time stamps, or contacts. To start AccessPanel 1. In a note or document, position the insertion point where you want to insert the text. 2. Tap the arrow next to the Input panel button, and then tap AccessPanel. 3.
34 | hp Jornada 560 series personal digital assistant User’s Guide The first time you run AccessPanel, you are prompted to install a set of sample phrases that help illustrate the use of AccessPanel. Installing the samples will provide ideas that you can use to create your own custom phrases to paste into applications. For more information on using AccessPanel Platinum, tap to display online Help, or refer to the AccessPanel Platinum User Guide on the Pocket PC Companion CD.
Chapter 3 | Overview of Windows for Pocket PC | 35 Letter Recognizer With Letter Recognizer, you can write letters using the stylus just as you would use a pen on paper. To type with Letter Recognizer 1. Tap the arrow next to the Input panel button, and then tap Letter Recognizer. 2. Write a letter in the box. When you write a letter, it is converted to typed text that appears on the screen.
36 | hp Jornada 560 series personal digital assistant User’s Guide Tap the Pen button and use your stylus like a pen. Some programs that accept writing may not have the Pen button. See the documentation for that program to find out how to switch to writing mode. If you want to edit or format writing, you must select it first. To select writing 1. Tap and hold the stylus next to the text you want to select until the insertion point appears. 2.
Chapter 3 | Overview of Windows for Pocket PC | 37 If you accidentally write on the screen, tap Tools, then Undo, and try again. You can also select text by tapping the Pen button to deselect it and then dragging the stylus across the screen. You can cut, copy, and paste written text in the same way you work with typed text: tap and hold the selected words and then tap an editing command on the pop-up menu, or tap the command on the Edit menu.
38 | hp Jornada 560 series personal digital assistant User’s Guide incorrect word (tap one word at a time). On the pop-up menu, tap Alternates. A menu with a list of alternate words appears. Tap the word you want to use, or tap the writing at the top of the menu to return to the original writing. Tap to return to your original writing. Or, tap the word you want to use. Some tips for getting good recognition are listed below: • Write neatly. • Write on the lines and draw descenders below the line.
Chapter 3 | Overview of Windows for Pocket PC | 39 • Hyphenated words, foreign words that use special characters such as accents, and some punctuation cannot be converted. • If you add writing to a word to change it (such as changing a “3” to an “8”) after you attempt to recognize the word, the writing you add will not be included if you attempt to recognize the writing again. Drawing on the Screen You can draw on the screen in the same way that you write on the screen.
40 | hp Jornada 560 series personal digital assistant User’s Guide The drawing box indicates the boundaries of the drawing. Pen button. You may want to change the zoom level so that you can more easily work on or view your drawing. Tap Tools, and then choose a zoom level. If you want to edit or format a drawing, you must select it first. To select a drawing • Tap and hold the stylus on the drawing until the selection handle appears.
Chapter 3 | Overview of Windows for Pocket PC | 41 Recording a Message In any program where you can write or draw on the screen, you can also quickly capture thoughts, reminders, and phone numbers by recording a message. In Calendar, Tasks, and Contacts, you can include a recording in the Notes tab. In the Notes program, you can either create a standalone recording or include a recording in a written note. If you want to include the recording in a note, open the note first.
42 | hp Jornada 560 series personal digital assistant User’s Guide Indicates an embedded recording. Tap to begin recording. Tap to show or hide the Recording toolbar. Recording Formats Your hp Jornada supports several formats for voice notes. The formats vary in both the quality of the recording and the size of the sound file. When selecting a recording format, you should consider the quality you need as well as how much storage memory the recording will use on your hp Jornada.
Chapter 3 | Overview of Windows for Pocket PC | 43 desktop PCs that use Windows operating systems. The GSM 6.10 format is compatible with all hp Jornada models and other Windows-powered mobile devices, but may not work with desktop PCs. To select a recording format 1. On the Start menu, tap Settings, and then tap the Input icon. 2. On the Options tab in the Input control panel, select a voice recording format from the drop-down list.
44 | hp Jornada 560 series personal digital assistant User’s Guide Using My Text When using Inbox or MSN Messenger, use My Text to quickly insert preset or frequently used messages into the text entry area. To insert a message, tap My Text, and then tap a message. Tap to select a prewritten message. After inserting a My Text message, you can add text to it before you send the message. To edit a My Text message, on the Tools menu, tap Edit, and then tap My Text Messages.
Chapter 3 | Overview of Windows for Pocket PC | 45 Finding and Organizing Information The Find feature on your hp Jornada helps you quickly locate information. To find a file • On the Start menu, tap Find. Enter the text you want to find, select a data type, and then tap Go to start the search. To quickly find information that is taking up storage space on your hp Jornada, select Larger than 64 KB under Type.
46 | hp Jornada 560 series personal digital assistant User’s Guide You can move files in File Explorer by tapping and holding the item you want to move, tapping Cut or Copy on the pop-up menu, browsing to the new location, and then tapping Paste.
| 47 4 | Connecting to Your Desktop PC To get the most from your hp Jornada, you will want to connect to your desktop or notebook PC. This chapter describes how to establish the connection between your hp Jornada and your desktop PC, and how to synchronize and transfer files between your hp Jornada and your desktop (or any PC that has Microsoft ActiveSync installed). In this chapter, you will learn to • Install Microsoft ActiveSync on your desktop PC.
48 | hp Jornada 560 series personal digital assistant User’s Guide Microsoft ActiveSync Microsoft ActiveSync enables you to synchronize the information on your desktop PC with the information on your hp Jornada. In addition, you can back up data from your hp Jornada to your desktop PC and restore this data to your hp Jornada, and copy files between your hp Jornada and desktop PC. Before you begin synchronization, install ActiveSync on your desktop PC from the Pocket PC Companion CD.
Chapter 4 | Connecting to Your Desktop PC | 49 After you synchronize, the information you have stored on your desktop PC is copied to your hp Jornada so you can take it with you when you go. Use ActiveSync options to select which information types are synchronized and to control how much data is synchronized. For example, if you choose to synchronize Calendar data, you can specify how many weeks of past appointments you want synchronized.
50 | hp Jornada 560 series personal digital assistant User’s Guide View connection status. Tap to connect and synchronize. Tap to stop synchronization. View synchronization status. Tap to synchronize via IR or change synchronization settings. For detailed instructions on setting ActiveSync options and using ActiveSync on your desktop PC, see ActiveSync Help on the desktop PC. For more information on using ActiveSync on your hp Jornada, see ActiveSync Help on your hp Jornada.
Chapter 4 | Connecting to Your Desktop PC | 51 On your hp Jornada Create a partnership between your hp Jornada and the desktop PC using one of the direct connection methods (USB cradle or infrared connection) described in this chapter. You must also configure a connection on your hp Jornada, as described in chapter 5, “Connecting to the Internet or to a Network.“ On your desktop PC Before you can synchronize remotely, the desktop PC or network server must be configured to allow your hp Jornada to connect.
52 | hp Jornada 560 series personal digital assistant User’s Guide may need to be converted before you can use them on your desktop PC. By default, ActiveSync automatically converts files to the appropriate type; however, you can choose not to convert files, or you can choose to specify the conversion for each type of file by changing options in ActiveSync.
Chapter 4 | Connecting to Your Desktop PC | 53 Connecting Your hp Jornada You can connect your hp Jornada to a desktop computer in several ways: • Using the USB cradle that is included with your hp Jornada. The USB cradle connects to a USB port on your desktop PC. • Using the infrared port on your hp Jornada. You can connect your hp Jornada to an infrared-equipped desktop or notebook PC using the infrared port.
54 | hp Jornada 560 series personal digital assistant User’s Guide Before you connect, be sure of the following: your desktop PC is on, you have installed ActiveSync on your desktop PC, and ActiveSync is configured to allow a USB connection. To connect by USB cradle 1. Connect the dc plug from the ac adapter to the dc jack on the cradle cable, and plug the ac adapter into a wall outlet. 2. Connect the cable from the cradle to a USB port on your desktop PC. 3.
Chapter 4 | Connecting to Your Desktop PC | 55 When you remove your hp Jornada from the cradle, hold the cradle down with one hand, and gently lift the hp Jornada with the other to avoid putting stress on the connectors. Connecting by Infrared The infrared port on your hp Jornada provides a convenient way to connect to an IrDA-equipped PC without using a cable or cradle. Many notebook computers have built-in infrared ports; however, you may need to install and configure an infrared port on a desktop PC.
| 57 5 | Connecting to the Internet or to a Network In addition to connecting your hp Jornada to your desktop PC, you may want to connect to remote computers so you can access e-mail, browse the Internet, or retrieve files from a corporate network, whether you are at home or on the road.
58 | hp Jornada 560 series personal digital assistant User’s Guide Connecting your hp Jornada Your hp Jornada gives you several options for connecting to a remote computer. You can use an optional CompactFlash card modem, an infrared modem, or a mobile phone. Each of these methods requires purchase of a modem or adapter as an optional accessory. For more information about compatible modems and accessories, visit the hp Jornada Web site at www.hp.com/jornada.
Chapter 5 | Connecting to the Internet | 59 Connecting with an Infrared Modem You can also use the infrared port on your hp Jornada to connect to the Internet or a remote computer via an IrDA-compatible infrared modem. When you create a new dial-up connection, select Generic IrDA modem from the modem list. Connect the modem to a phone line according to the manufacturer’s instructions, and align the infrared port on your hp Jornada with the infrared port on the modem before dialing the call.
60 | hp Jornada 560 series personal digital assistant User’s Guide Creating an ISP or Network Connection To connect to a network or the Internet, you need an account with an ISP, an account on your corporate network, or access permission to dial in to a specific computer. For each account, you will need a user name and password provided by the ISP or account administrator.
Chapter 5 | Connecting to the Internet | 61 and then enter the address on the TCP/IP tab. Tap OK, and then tap Next. 8. Enter the access phone number or dial string, and then tap Next. 9. Select other desired options, and then tap Finish. 10. On the Dialing tab, specify your current location and phone type. These settings will apply to all connections you create. To open the connection, simply open a program that requires a connection to the Internet. Your hp Jornada will attempt to connect automatically.
62 | hp Jornada 560 series personal digital assistant User’s Guide 8. Enter the access phone number or dial string, and then tap Next. 9. Select other desired options, and then tap Finish. 10. On the Dialing tab, specify your current location and phone type (most phone lines are tone). These settings will apply to all connections you create. To start the connection, simply open a program that requires a connection to the Internet. Your hp Jornada will attempt to connect automatically.
Chapter 5 | Connecting to the Internet | 63 Get Help on Connecting More information on the procedures described here, as well as information on additional procedures, can be found in the following locations: • “Inbox: Sending and Receiving E-mail Messages” in this chapter • Online Help on your hp Jornada • ActiveSync Help on your desktop PC For troubleshooting information, see “Troubleshooting Remote Connections” in chapter 9, or visit the Microsoft Mobile Devices Web site at www.microsoft.
64 | hp Jornada 560 series personal digital assistant User’s Guide Tap to visit the hp Jornada Web site. Hide pictures button. Favorites button. Home button. Refresh button.
Chapter 5 | Connecting to the Internet | 65 To view mobile favorites and channels 1. Tap the Favorites button to display your list of favorites. 2. In the list, tap the page you want to view. Tap the favorite you want to view. Tap to add or delete a folder or favorite link. You will see the page that was downloaded the last time you synchronized with your desktop PC. If the page is not on your hp Jornada, it will be dimmed in the Favorites list.
66 | hp Jornada 560 series personal digital assistant User’s Guide • Tap the Favorites button, and then tap the favorite you want to view. • Tap View, and then tap Address Bar. In the address bar that appears at the top of the screen, enter the Web address you want to visit and then tap Go. Tap the arrow to choose from previously entered addresses.
Chapter 5 | Connecting to the Internet | 67 • • To change the link name, enter a new name in the Name box. To change how often the mobile favorite is updated, select a desired update schedule under Update. 2. Click OK. Internet Explorer downloads the latest version of the page to your desktop PC. 3. If you want to download the pages that are linked to the mobile favorite you just created, right-click the mobile favorite and then click Properties.
68 | hp Jornada 560 series personal digital assistant User’s Guide • Limit the number of downloaded linked pages. In Internet Explorer on the desktop PC, right-click the mobile favorite you want to change, and then click Properties. On the Download tab, specify 0 or 1 for the number of linked pages you want to download. Using AvantGo Channels AvantGo is a free interactive service that gives you access to personalized content and thousands of popular Web sites.
Chapter 5 | Connecting to the Internet | 69 Synchronizing E-mail Messages You can synchronize e-mail messages as part of the general synchronization process whenever you connect your hp Jornada to your desktop PC. First, you must enable Inbox synchronization in ActiveSync. For information on enabling Inbox synchronization, see ActiveSync Help on the desktop PC.
70 | hp Jornada 560 series personal digital assistant User’s Guide you use the same service to connect to different mailboxes, set up a separate service for each mailbox. To connect to an e-mail service • In Inbox, tap Services, and then tap Connect. When you connect to the e-mail server, new messages are downloaded to the Inbox folder on your hp Jornada, messages in the Outbox folder are sent, and messages that have been deleted on the e-mail server are removed from the Inbox folder on your hp Jornada.
Chapter 5 | Connecting to the Internet | 71 Using the Message List Messages you receive are displayed in the message list. By default, the most recently received messages are displayed first in the list. Select the service and folder you want to display. Select the sort order for messages. Tap to open a message. Tap and hold to display a pop-up menu of actions. Tap to connect and to send and receive e-mail. Tap to connect to the selected service. When you receive a message, tap it to open it.
72 | hp Jornada 560 series personal digital assistant User’s Guide Tap to return to the message list. Tap to delete this message. Tap to view the previous or next message. Tap to reply to or forward this message. When you connect to your e-mail server or synchronize with your desktop computer, by default, you will receive messages from the last five days only, the first 100 lines of each new message, and file attachments of less than 100 KB in size.
Chapter 5 | Connecting to the Internet | 73 You specify your downloading preferences when you set up the service or select your synchronization options. You can change them at any time: • Change options for Inbox synchronization using ActiveSync options. For more information, see ActiveSync Help. • Change options for direct e-mail server connections in Inbox on your hp Jornada. Tap Tools, and then tap Options. On the Service tab, tap the service you want to change.
74 | hp Jornada 560 series personal digital assistant User’s Guide Tap to send the message. Tap to show or hide the complete header. Tap to show / hide the recording toolbar. Tap to display the Address Book. Tap to insert common messages. 3. Compose your message. To enter preset or frequently used messages, tap My Text and select a message. 4. When you have finished the message, tap Send.
Chapter 5 | Connecting to the Internet | 75 Managing E-mail Messages and Folders By default, messages are displayed in one of five folders for each service you have created: Inbox, Deleted Items, Drafts, Outbox, and Sent Items. The Deleted Items folder contains messages that have been deleted on your hp Jornada. The behavior of the Deleted and Sent Items folders depends on the options you have chosen. In the message list, tap Tools, and then tap Options. On the Message tab, select your options.
76 | hp Jornada 560 series personal digital assistant User’s Guide • If you use IMAP4, the folders you create and the e-mail messages you move are mirrored on the server. Therefore, messages are available to you any time you connect to your mail server, whether it is from your device or desktop computer. This synchronization of folders occurs whenever you connect to your mail server, create new folders, or rename/delete folders when connected.
| 77 6 | Configuring and Optimizing Your hp Jornada This chapter details ways you can optimize your hp Jornada using the Settings and the hp settings application, and describes ways you can expand features and functionality by adding programs. This chapter also offers important tips on safeguarding your data by managing power and memory and using the security settings. In this chapter, you will learn to • Manage power effectively. • Manage the memory on your hp Jornada.
78 | hp Jornada 560 series personal digital assistant User’s Guide Managing Power Because the data and files you save on your hp Jornada are stored in RAM, maintaining a continuous power supply to the hp Jornada at all times is extremely important. If your hp Jornada runs out of power, all information stored in RAM is lost.
Chapter 6 | Configuring and Optimizing Your hp Jornada | 79 To check the remaining power 1. On the Start menu, tap Settings. 2. On the System tab, tap the Power icon. The remaining power is displayed on a status bar in the Power control panel. Under certain conditions, the Power Status icon is displayed on the Command bar in the Today screen. Simply tap the Power Status icon to open the Power control panel.
80 | hp Jornada 560 series personal digital assistant User’s Guide • Avoid using CompactFlash card accessories while on battery power. Some CompactFlash cards use considerable power and will quickly drain your battery. • Do not “listen” for infrared transfers. Although you can set your hp Jornada to constantly monitor the infrared port for files sent from other devices, doing so will quickly drain your batteries.
Chapter 6 | Configuring and Optimizing Your hp Jornada | 81 manages the allocation between storage and program memory; however, in some situations—such as when memory is low—it may not be able to adjust the memory properly. If you receive a message stating that storage or program memory is unavailable, try the following solutions. To increase storage memory, you can • Move files or programs into the hp safe store folder. Files in the hp safe store folder do not use RAM-based storage memory.
82 | hp Jornada 560 series personal digital assistant User’s Guide To use hp task switcher to stop programs 1. Press and hold the Tasks hot key to display hp task switcher. 2. Tap the Close button –or– On the pop-up menu, tap Close Window, and then tap a program in the list or tap Close All. CompactFlash Memory Cards CompactFlash memory cards are small, removable flash storage cards that enable you to expand the memory of your hp Jornada.
Chapter 6 | Configuring and Optimizing Your hp Jornada | 83 • hp emergency backup. When you activate hp emergency backup, your PIM databases are automatically backed up to the hp safe store folder. The backup file is password-protected. After you restore your hp Jornada to the factory default settings, you are prompted to enter the password and restore the databases. Using hp backup The hp backup application gives you added flexibility in backing up your valuable data.
84 | hp Jornada 560 series personal digital assistant User’s Guide Restoring Data When you use the backup file to restore information, information on your hp Jornada is replaced with the information stored in the backup file. If you have created files on your hp Jornada since the last backup and do not want to delete these files during the restore process, move the files from your hp Jornada to your desktop PC—or to an optional CompactFlash memory card—before restoring information.
Chapter 6 | Configuring and Optimizing Your hp Jornada | 85 6. On the Restore tab, select Restore all files, and then tap Restore Now. 7. In the file list, tap the name of a backup file you want to restore. 8. Remove the CompactFlash card (if installed), and reset your hp Jornada. See “Resetting Your hp Jornada” in chapter 9. When you restore data, your hp Jornada must have the same regional settings that it had when you completed the backup; otherwise, you will not be able to restore the files.
86 | hp Jornada 560 series personal digital assistant User’s Guide Restoring Data The hp emergency backup application gives you the option of restoring data automatically whenever you restore your hp Jornada to the factory default settings. After you complete the Welcome Wizard, you will be asked if you want to restore your databases and then prompted to enter your password. For more information, see “Restoring Factory Defaults” in chapter 9.
Chapter 6 | Configuring and Optimizing Your hp Jornada | 87 You can also create display profiles for different environments or lighting conditions (for example, indoors or low power). Display profiles remember all of the display options for brightness and backlight. The display settings are shown by default when you start hp settings. Tap to switch to Power or Volume settings. Select a profile to modify. Set backlight options to conserve power.
88 | hp Jornada 560 series personal digital assistant User’s Guide Tap to switch to Display or Power settings. Select a profile to modify. Drag slider to adjust speaker volume. To quickly change between volume profiles, press and hold the Contacts hot key, and then select a profile from the pop-up menu. Power Preferences Settings Use the Power Preferences page of the hp settings application to set options for turning your hp Jornada on and off, both for convenience and to conserve battery power.
Chapter 6 | Configuring and Optimizing Your hp Jornada | 89 Tap to switch to Display or Volume settings. Set options to automatically power off. Set options to automatically power on. Adjusting Other Settings You can change many settings on your hp Jornada to suit the way you work. To see the available options, tap Settings on the Start menu, and then tap any of the icons on the Personal or System tabs. In particular, you might want to adjust the following: • Clock. Change the time or set alarms.
90 | hp Jornada 560 series personal digital assistant User’s Guide Configuring Hardware Buttons You can configure the hardware buttons on your hp Jornada to suit the way you work. Use the Buttons control panel to assign the hp hot keys and the record button to start any program. To assign a program to a hardware button 1. On the Start menu, tap Settings, and then tap the Buttons icon. 2. On the Program Buttons tab, select a button from the list. 3.
Chapter 6 | Configuring and Optimizing Your hp Jornada | 91 Tap to display the next/previous page. Select a page from the list. Tap and hold to change a button assignment. Tap a button to start a program. Tap to add or delete pages. To modify a button assignment 1. Press the hp home menu hot key to open hp home menu. 2. Select the page you want to modify from the drop-down list of home menu pages. 3. Tap and hold the stylus on the button you want to modify. 4.
92 | hp Jornada 560 series personal digital assistant User’s Guide To add a page to the hp home menu 1. Press the hp home menu hot key to open the hp home menu. 2. On the Page menu, tap Add Page. 3. Enter a name for the page, and then tap OK. 4. On the new page, tap and hold a button to assign to a program or document. 5. On the pop-up menu, tap Assign, and then browse to select the program or document you want to assign to the button.
Chapter 6 | Configuring and Optimizing Your hp Jornada | 93 Install only programs designed specifically to run on an hp Jornada personal digital assistant and/or a Windows Powered Pocket PC. You cannot run programs designed for Windows on your hp Jornada. In addition, you may need a version of the program designed specifically for the StrongARM processor used by your hp Jornada.
94 | hp Jornada 560 series personal digital assistant User’s Guide Removing Programs To free storage memory on your hp Jornada, you can remove programs you no longer use. Only programs that are stored in RAM or in the hp safe store folder can be removed. Programs preinstalled programs in Flash ROM cannot be removed; however, these programs do not use storage memory. To remove a program 1. On the Start menu, tap Settings. 2. On the System tab, tap Remove Programs. 3.
Chapter 6 | Configuring and Optimizing Your hp Jornada | 95 CompactFlash Cards CompactFlash cards provide a wide range of additional functionality, such as additional memory, removable storage, connection to an external monitor, connection to a network, and modems. Many cards have been tested specifically for use with the hp Jornada. For a list of recommended cards, visit the hp Web site at www.hp.com/jornada.
96 | hp Jornada 560 series personal digital assistant User’s Guide If the card is Type I extended, remove the door from the CompactFlash Type I extended card slot, as shown on the left.
| 97 7 | Microsoft Pocket Outlook Microsoft Pocket Outlook includes Calendar, Contacts, Tasks, Inbox, and Notes. You can use these programs individually or together. For example, e-mail addresses stored in Contacts can be used to address e-mail messages in Inbox. Using ActiveSync, you can synchronize information in Microsoft Outlook or Microsoft Exchange on your desktop PC with information in Pocket Outlook on your hp Jornada.
98 | hp Jornada 560 series personal digital assistant User’s Guide Calendar: Scheduling Appointments and Meetings Use Calendar to schedule appointments, including meetings and other events. You can check your appointments in one of several views (Agenda, Day, Week, Month, and Year) and easily switch views by using the View menu. Tap to go to today. Tap to display or edit the appointment details. Tap to create a new appointment.
Chapter 7 | Microsoft Pocket Outlook | 99 To create an appointment 1. In Day or Week view, tap the desired date and time for the appointment. 2. Tap New. Tap to return to the calendar (the appointment is saved automatically). Tap to choose from predefined text. Tap to choose from previously entered locations. Tap to select a time. Tap to select a date. Notes is a good place for maps and directions. 3. Using the Input panel, tap first to select the field, and then enter a description and a location. 4.
100 | hp Jornada 560 series personal digital assistant User’s Guide Using the Summary Screen When you tap an appointment in Calendar, a summary screen is displayed. To change the appointment, tap Edit. View appointment details. View. Tap to change appointment. Creating Meeting Requests You can use Calendar to set up meetings with users of Outlook or Pocket Outlook. The meeting notice will be created automatically and sent either when you synchronize Inbox or when you connect to your e-mail server.
Chapter 7 | Microsoft Pocket Outlook | 101 The meeting notice is created automatically and placed in the Outbox folder. For more information on sending and receiving meeting requests, see Calendar Help and Inbox Help on your hp Jornada. Contacts: Tracking Friends and Colleagues Contacts maintains a list of your friends and colleagues so that you can easily find the information you are looking for, whether you are at home or on the road.
102 | hp Jornada 560 series personal digital assistant User’s Guide To change the way information is displayed in the list, tap Tools, and then tap Options. To create a contact 1. Tap New. Tap to return to the contact list (the contact is saved automatically). Scroll to see more fields. Notes is a good place for maps and directions. 2. Using the Input panel, enter a name and other contact information. You will need to scroll down to see all available fields.
Chapter 7 | Microsoft Pocket Outlook | 103 3. To assign the contact to a category, scroll to and tap Categories and select a category from the list. In the contact list, you can display contacts by category. 4. To add notes, tap the Notes tab. You can enter text, draw, or create a recording. For more information on creating notes, see “Notes: Capturing Thoughts and Ideas,” later in this chapter. 5. Tap OK to return to the contact list.
104 | hp Jornada 560 series personal digital assistant User’s Guide Using the Summary Screen When you tap a contact in the contact list, a summary screen is displayed. To change the contact information, tap Edit. View contact details. Tap to view notes. Tap to change contact information.
Chapter 7 | Microsoft Pocket Outlook | 105 Tasks: Keeping a To-Do List Use Tasks to keep track of what you have to do. Select the category of tasks you want displayed in the list. Select the sort order of the list. Indicates high priority. Tap to display or edit the task details. Tap and hold to display a pop-up menu of actions. Tap to create a new task. To change the way information is displayed in the list, tap Tools, and then tap Options.
106 | hp Jornada 560 series personal digital assistant User’s Guide To create a task 1. Tap New. Tap to return to the task list (the task is saved automatically). Tap to choose from predefined subjects. Notes is a good place for maps and drawings. 2. Using the Input panel, enter a description. 3. You can enter a start date and due date or enter other information by first tapping the field. If the Input panel is open, you will need to hide it to see all available fields. 4.
Chapter 7 | Microsoft Pocket Outlook | 107 6. Tap OK to return to the task list. To quickly create a task with only a subject, tap Entry Bar on the Tools menu, and then tap Tap here to add a new task. Enter your task information. Using the Summary Screen When you tap a task in the task list, a summary screen is displayed. To change the task, tap Edit. View task details. Tap to show and hide additional summary information. View notes. Tap to change task.
108 | hp Jornada 560 series personal digital assistant User’s Guide Notes: Capturing Thoughts and Ideas Quickly capture thoughts, reminders, ideas, drawings, and phone numbers with Notes. You can create a written note or a recording. You can also include a recording in a note. If a note is open when you create the recording, it will be included in the note as an icon. If the note list is displayed, it will be created as a stand-alone recording. Tap to change the sort order of the list.
| 109 8 | Companion Programs Your hp Jornada includes Microsoft Pocket PC Software 2002, as well as programs from other vendors. The software includes hp image viewer, Microsoft Pocket Word, Microsoft Pocket Excel, Windows Media Player for Pocket PC, and Microsoft Reader. Third-party programs include OmniSolve from Landware and CodeWallet Pro from Developer One. This section provides an overview of these programs and enough information to get you started.
110 | hp Jornada 560 series personal digital assistant User’s Guide Microsoft Pocket Word Microsoft Pocket Word works with Microsoft Word on your desktop PC to give you easy access to copies of your documents. You can create new documents on your hp Jornada, or you can copy documents from your desktop PC. Synchronize documents between your desktop PC and your hp Jornada regularly so that you have the most up-to-date content in both locations. To use Pocket Word 1.
Chapter 8 | Companion Programs | 111 • Writing Mode. In writing mode, use your stylus to write directly on the screen. Ruled lines are displayed as a guide, and the zoom magnification is greater than in typing mode to allow you to write more easily. For more information on writing and selecting writing, see “Entering Information” in chapter 3. Written words are converted to graphics (metafiles) when a Pocket Word document is converted to a Word document on your desktop PC. • Drawing mode.
112 | hp Jornada 560 series personal digital assistant User’s Guide content in both locations. Pocket Excel provides fundamental spreadsheet tools, such as formulas, functions, sorting, and filtering, which enable you to create simple workbooks, such as expense reports and mileage logs. To use Pocket Excel 1. On the Start menu, tap Programs, and then tap the Pocket Excel icon. 2. Tap the name of a workbook in the file list. –or– Tap New to open a blank workbook.
Chapter 8 | Companion Programs | 113 • Split panes to view different areas of a large worksheet. Tap View and then tap Split. Then drag the split bar to where you want it. To remove the split, tap View and then tap Remove Split. • Show and hide rows and columns. To hide a row or column, select a cell in the row or column you want to hide. Tap Format, then tap Row or Column, and then tap Hide.
114 | hp Jornada 560 series personal digital assistant User’s Guide Microsoft Windows Media Player Use Microsoft Windows Media Player for Pocket PC to listen to digital audio and video files, such as songs or movie clips. Media Player supports sound files recorded in Windows Media and MP3 formats. To start Windows Media Player • On the Start menu, tap Programs, and then tap the Windows Media Player icon. Indicates the progress of the current track. Tap to adjust volume. Tap to stop.
Chapter 8 | Companion Programs | 115 To save power, turn off the display while listening to music on your hp Jornada. To turn off the display, press and hold the notification button/LED. (Press the notification button/LED again to turn on the display.) You can copy music files to enjoy on your hp Jornada by converting or “ripping” files from your favorite audio CDs or by downloading songs from a Web site such as EMusic.com. The CD included with your hp Jornada has sample songs from Emusic.
116 | hp Jornada 560 series personal digital assistant User’s Guide Microsoft Reader Use Microsoft Reader to read eBooks on your hp Jornada. Download books to your desktop PC from eBook Web sites. Then, use ActiveSync to copy the book files to your hp Jornada. The books appear in the Reader Library. Each book consists of a cover page, an optional table of contents, and the pages of the book.
Chapter 8 | Companion Programs | 117 Using the Library The Library is your Reader home page; it displays a list of all books stored on your hp Jornada or storage card. To open the Library • On the Reader command bar, tap Library. –or– On a book page, tap the book title and then tap Library on the pop-up menu. To open a book • Tap a title in the Library list. Tap to scroll through the Library list. Tap to select a sort order. Tap to specify the books you want to display in the list.
118 | hp Jornada 560 series personal digital assistant User’s Guide The first time you open a book, you will probably want to go to the first page or to the table of contents, if there is one. Subsequently, whenever you open the book, you will be automatically taken to the last page you read. In addition to the text, each book page includes a page number and book title. Tap to select a navigation option. Drag to select text and then tap an option.
Chapter 8 | Companion Programs | 119 • Search for text. Find text in a book by tapping Find on the popup menu. Enter the word you want to search for, and tap the desired Find option. Reader highlights the found text on the page. To close Find, tap outside the box. To return to your original page, tap the title and then tap Return on the pop-up menu. • Copy text. You can copy text from books that support this feature into any program that accepts text.
120 | hp Jornada 560 series personal digital assistant User’s Guide MSN Messenger MSN Messenger is an instant messaging program that lets you • See who is online. • Send and receive instant messages. • Have instant message conversations with groups of contacts. To use MSN Messenger, you must purchase and install an optional modem and have an account with an ISP. For more information, see “Connecting to the Internet or to a Network” in chapter 5.
Chapter 8 | Companion Programs | 121 If you already use MSN Messenger on your desktop PC, your contacts will show up on your device without being added again. Working with Contacts The MSN Messenger window shows all of your messenger contacts at a glance, divided into Online and Not Online categories. From this view, while connected, you can chat, send e-mail messages, block the contact from chatting with you, or delete contacts from your list using the pop-up menu. Tap a contact to start a chat.
122 | hp Jornada 560 series personal digital assistant User’s Guide To see others online without being seen, on the Tools menu, tap My Status, and then tap Appear Offline. If you block a contact, you will appear offline but will remain on the blocked contact’s list. To unblock a contact, tap and hold the contact, then tap Unblock on the pop-up menu. Chatting with Contacts Tap a contact name to open a chat window.
Chapter 8 | Companion Programs | 123 To switch back to the main window without closing a chat, tap the Contacts button. To revert to your chat window, tap Chats, and then select the person with whom you were chatting. hp image viewer The hp image viewer application enables you to view and edit image files stored on your hp Jornada. You can view images in the JPG, BMP, 2BP, GIF, and PNG formats.
124 | hp Jornada 560 series personal digital assistant User’s Guide If you have an hp Jornada Pocket Camera, tap the camera icon in the Command bar (or tap Capture on the View menu) to switch to Capture mode. If the camera is not installed, switching to Capture mode will display the . For more information on the hp Jornada Pocket “no camera” icon, Camera, see the Accessories Guide, or visit the hp Jornada Web site at www.hp.com/jornada.
Chapter 8 | Companion Programs | 125 From Browse mode, you can perform file actions (rename, copy, or delete) on selected images. You can also record sounds files to go with a specific images. Renaming, Copying, Deleting, and Rotating Images Use the Edit menu to rename, delete, move, copy, and rotate images. When renaming an image, do not enter the file name extension (for example, .jpg) You can delete, move, and copy several images at once.
126 | hp Jornada 560 series personal digital assistant User’s Guide View Mode Use View mode to view a picture on your hp Jornada screen at actual size. To switch to View mode • Tap the picture in the Preview window. –or– On the View menu, tap Actual Size. To close hp image viewer • Tap OK. If the image is too large to fit on the screen, the Overview window in the lower-right corner of the image displays a thumbnail of the entire image.
Chapter 8 | Companion Programs | 127 • Sequence. To automatically play the slideshow, select the order in which you want pictures displayed: Forward, Reverse, or Random. To control the slideshow manually (by rocking the action button to display the next picture), select Off. • Delay. Set the delay time (in seconds) you want the slideshow to wait before it automatically displays the next picture. • Wrap around.
128 | hp Jornada 560 series personal digital assistant User’s Guide 3. Align the infrared ports on your hp Jornada with the infrared ports on the receiving device, and set the receiving device to receive the file. To send an image to an infrared-equipped printer or desktop PC 1. In Browse mode, select the image that you want to send. 2. On the Edit menu, tap Send IrOBEX. 3. Align the infrared ports on your hp Jornada with the infrared ports on the receiving device. To copy an image to a document 1.
Chapter 8 | Companion Programs | 129 CodeWallet Pro CodeWallet Pro allows you to easily store, organize, and retrieve personal information, such as credit card numbers, favorite URLs, and emergency phone numbers. CodeWallet includes information forms for your convenience, and stores your data in encrypted, password-protected files. CodeWallet Pro may not be included on some models of the hp Jornada. To start CodeWallet Pro • On the Start menu, tap Programs, and then tap the CodeWallet Pro icon.
| 131 9 | Troubleshooting If you encounter difficulty while using your hp Jornada, this chapter will help you find answers. If you need information about troubleshooting ActiveSync or connecting to your desktop PC, click Microsoft ActiveSync Help on the Help menu in ActiveSync. The information in this chapter will help you • Reset your hp Jornada. • Restore your hp Jornada to the factory default settings. • Troubleshoot basic problems. • Troubleshoot problems with remote connections.
132 | hp Jornada 560 series personal digital assistant User’s Guide Resetting Your hp Jornada Occasionally, you may need to reset your hp Jornada; for example, you should reset after you restore data from your desktop PC or when the operating system stops responding. Resetting your hp Jornada is similar to restarting your desktop PC. It restarts the operating system and preserves any saved data, but you will lose any unsaved data.
Chapter 9 | Troubleshooting | 133 Restoring Factory Defaults In some cases, such as when your hp Jornada does not respond after being reset or when you forget your password, you may need to restore your hp Jornada to the factory default settings. This erases all data not stored in the hp safe store folder or on a CompactFlash memory card. All information you have entered in RAM, including all files, system settings, and programs you have installed, may be erased.
134 | hp Jornada 560 series personal digital assistant User’s Guide After you restore the factory defaults, you will need to complete the Welcome Wizard and reestablish a partnership with your desktop PC. You may also want to restore data to your hp Jornada from your most recent backup file. For more information, see “Using Your hp Jornada for the First Time” in chapter 2, and “Backing Up and Restoring Data” in chapter 6.
Chapter 9 | Troubleshooting | 135 Problem Diagnosis/Remedy hp Jornada automatically shuts down/suspends. Power is too low. When a critically low power condition is encountered, the hp Jornada initiates a safety shutdown. Connect to ac power and charge the battery. –or– Auto-suspend activated. To conserve power, the hp Jornada auto-suspends if it is idle for 1 minute immediately after power is turned on. It also auto-suspends if it is continuously idle for 5 minutes. –or– hp Jornada is locked up.
136 | hp Jornada 560 series personal digital assistant User’s Guide Problem Diagnosis/Remedy hp Jornada does not turn on or display appears to be off, even though power is on. The display is off. Press and hold the notification button/LED to turn on the display. –or– There is not enough light to see the display. Turn on lights or move to a room with more light. Use hp settings to increase the brightness of the display. Press and hold the power button to turn on the backlight.
Chapter 9 | Troubleshooting | 137 Problem Diagnosis/Remedy Difficult to install or run software from previous hp handheld on hp Jornada 560 series. Software that runs on previous hp handheld devices may not run on your hp Jornada 560 series personal digital assistant.
138 | hp Jornada 560 series personal digital assistant User’s Guide Remote Connections This section offers troubleshooting help for connecting your hp Jornada to other computers. For problems communicating with your desktop PC, see ActiveSync Help. Able to dial out, but unable to make proper connection Make sure the network to which you are trying to connect supports Point-toPoint Protocol (PPP). Your Internet service provider or network administrator can verify this.
Chapter 9 | Troubleshooting | 139 • Adjust the room lighting. Some types of light interfere with infrared communication. Try moving to a different location or turning off some lights. Network Connection Problems The following solutions may help if you encounter problems when using a network card for network connections. Additional troubleshooting information is available in Connections Help on the device and ActiveSync Help on the desktop PC.
140 | hp Jornada 560 series personal digital assistant User’s Guide • You may need to change the device name if you are trying to connect to a network and cannot because another device with the same name is already connected. To change the device name, on the Start menu, tap Settings. On the System tab, tap About, and then tap the Device ID tab. Cradle Connection Problems If you are having trouble connecting to your desktop PC using the USB cradle, try these possible solutions.
Chapter 9 | Troubleshooting | 141 • Always disconnect your hp Jornada before you restart your desktop PC. • Connect only one Pocket PC or personal digital assistant to your desktop PC at a time. Display Problems If you are having trouble viewing data on your hp Jornada screen, follow these suggestions.
142 | hp Jornada 560 series personal digital assistant User’s Guide If you are having a hard time viewing Pocket Outlook data, try enlarging the display font. To do this within Calendar, Tasks, or Contacts, tap Tools, then Options, and then select Use large font.
| 143 10 | Support and Service Web site You can obtain product information as well as tips and hints on how to get more from the hp Jornada product at our Worldwide Web site. This computer service is provided free of charge; you pay only for telephone charges and Internet service fees. To connect to this Web site from a computer via the Internet, go to www.hp.com/jornada.
144 | hp Jornada 560 series personal digital assistant User’s Guide • model number • serial number • purchase date 3. Have your product ready to use. The support personnel may ask you to run tests and other operations. 4. Organize your question or problem. The more detailed information you can provide, the quicker the support personnel can help you. Contacting Hewlett-Packard Worldwide You will be pleased to know that our commitment to quality does not stop at the sale.
Chapter 10 | Support and Service | 145 Country/Region Telephone Denmark 45-(0)39-294099 Finland 358-(0)20347288 France 33-(0)1-43623434 Germany 49-(0)1-805258143 Greece 30-(0)1-6896411 Hong Kong 852-300-28555 Hungary 36-(0)1-12524505 India 91-11-6826035 Indonesia 62-21-3503408 Ireland 353-(0)1-6625525 Israel 972-9-9524848 Italy 39-(0)2-26410350 Japan 81-0570-000511 Korea Seoul All other cities 82-(0)2-32700700 82-080-9990700 Malaysia 60-(0)3-2952566 Mexico Mexico City All ot
146 | hp Jornada 560 series personal digital assistant User’s Guide Country/Region Telephone Portugal 351-4417199 Russia 7-095-9235001 Singapore 65-2725300 South Africa / Middle East 41-22-7807111 Spain 34-91-782-0109 Sweden 46-(0)8-6192170 Switzerland 41-(0)-848-801111 Taiwan 886-2-27170055 Thailand 66-2-6614000 Turkey 90-1-2245925 UK 44-870-608-3003 USA 208-323-2551 Venezuela Caracas 2-207-8488 All other cities 58-800-10111 Vietnam 84-88234530 All Customer Care Centers are
| 147 Warranty Important: This is your hardware product warranty statement. Read it carefully. Warranty terms may be different in your country. If so, your authorized hp dealer or Hewlett-Packard sales and service office can give you details. One year limited hardware warranty Hewlett-Packard (hp) warrants this hardware product against defects in material and workmanship for a period of one year from receipt by the original end-user purchaser.
148 | hp Jornada 560 series personal digital assistant User’s Guide Some states, provinces, or countries do not allow limitations on how long an implied warranty lasts, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state, province to province, or country to country. Limitation of liability and remedies The remedies provided above are the customer's sole and exclusive remedies.
Warranty | 149 For consumers in New Zealand The above warranty terms or any other warranty statement enclosed with this product, except to the extent lawfully permitted, do not exclude, restrict or modify and are in addition to the statutory rights implied by the Consumer Guarantees Act 1993 applicable to the sale of this product to you. If you have any queries about your rights contact the Hewlett-Packard End User Support line at 0800-733547.
150 | hp Jornada 560 series personal digital assistant User’s Guide Use You may only use the software on a single computer. You may not reverse, assemble, or decompile the software. Transaction in European Union member states: The prohibition against decompilation shall be subject to Directive 91/250/EEC.
Warranty | 151 to a prime or lower tier contractor in connection with a U.S. government contract shall be made only upon prior written agreement to terms required by hp. Sublicensing and distribution You may not lease, sublicense the software, or distribute copies or adaptations of the software to the public in physical media, by telecommunication or at all without the prior written consent of hp.
152 | hp Jornada 560 series personal digital assistant User’s Guide hp Software Product Limited Warranty Important: This hp Software Product Limited Warranty shall cover all software that is provided to you, the customer, as part of the hp product, including any operating system software.
Warranty | 153 Limitation of warranty hp makes no other express warranty, whether written or oral, with respect to this product. Any implied warranty of merchantability or fitness for a particular purpose is limited to the 90-day duration of this written warranty. Some states, provinces, or countries do not allow limitations on how long an implied warranty lasts, so the above limitation or exclusion may not apply to you.
| 155 Glossary ac adapter. An external power supply that converts ac power from a standard household electrical outlet to the low-voltage dc power required to operate your hp Jornada. Backup. A duplicate copy of your hp Jornada files and data that is stored on your desktop PC, on a CompactFlash card, or in the hp safe store folder. CompactFlash. A removable media for high-performance memory cards and other peripheral devices such as modems and NICs. Cradle.
156 | hp Jornada 560 series personal digital assistant User’s Guide Intranet. A network that offers services similar to the Internet, but usually accessible only to users within a single company or organization. IP (Internet Protocol). The standard by which packets of information are transmitted over the Internet. IrDA (Infrared Data Association protocol). An established standard for infrared communications between computers and other peripherals and devices. ISP (Internet service provider).
Glossary | 157 Remote connection. A connection between your hp Jornada and a remote computer or server. Reset. The process of restarting your hp Jornada and reinitializing the operating system. Performing a reset erases any unsaved data in open documents, but preserves data that has been saved. Restore. To return your device to the state it was in when data was last backed up. This involves copying your backup data to your hp Jornada. ROM (read-only memory).
| 159 Appendix Character Recognition Using Character Recognizer, you can write characters directly on your hp Jornada screen with your stylus, just as you would on a piece of paper. The characters you write are translated into typed text. Use Character Recognizer anywhere you want to enter text; for example, to write a note or to fill in fields in a dialog box. The default writing mode for Character Recognizer is lowercase (Jotcompatible) mode. In this mode, you write characters in lowercase.
160 | hp Jornada 560 series personal digital assistant User’s Guide The following chart is a partial display of the characters you can write while in lowercase mode (the dot on each character is the starting point for writing). Remember that even though you write a letter in its lowercase form, the case of the text that is displayed depends on where you write the letter. For example, if you write a lowercase “a” in the ABC area, an uppercase “A” is displayed on the screen.
Appendix | Character Recognition | 161 For more information on using Character Recognizer and for demos of all characters, tap on the Character Recognizer Input panel.
| 163 Index A ac adapter, 2, 13, 15, 54, 80, 155 accessories, 94 AccessPanel, 6, 7, 30, 32, 33, 34 action button, 19 ActiveSync, 5, 7, 8, 47, 48, 49, 50, 51, 52, 53, 54, 55, 62, 63, 66, 67, 68, 69, 70, 73, 75, 82, 93, 97, 100, 116, 131, 138, 139, 140 adding programs. See programs alarm, 17, 30, 87, 89 alerts, 4, 30, 86, 87 Align Screen control panel.
164 | hp Jornada 560 series personal digital assistant User’s Guide CompactFlash card about, 82, 95, 155 connecting to mobile phone, 59 connectivity kit, 59 installing, 95 memory, 52, 78, 81, 82, 83, 84, 133, 137 modem, 58 NIC, 58 power usage, 14, 78, 80, 134 slot, 96 storing audio files on, 115 connecting by infrared, 55, 59 by LAN, 50 by mobile phone, 59 by modem, 58 by USB cradle, 53 closing a connection, 62 to a network, 139 to desktop PC, 53, 55 to Internet, 57, 60 to ISP, 60 to mail server, 69 to rem
Index | 165 F,G factory default settings, 133. See restoring factory defaults File Explorer, 45, 92, 94, 137 files converting, 51 transferring, 51 Find feature, 45 Flash ROM, 3, 157 GSM file format, 43 H hardware buttons about, 16 configuring, 90 hp backup. See backing up data hp emergency backup.
166 | hp Jornada 560 series personal digital assistant User’s Guide memory hp safe store folder, 80 managing, 80, 81 program, 80, 81 storage, 42, 43, 67, 80, 81 Microsoft Exchange. See Exchange Microsoft MSN Messenger. See MSN Messenger Microsoft Outlook. See Outlook Microsoft Passport. See Passport Microsoft Pocket Excel. See Pocket Excel Microsoft Pocket Internet Explorer. See Pocket Internet Explorer Microsoft Pocket Outlook.
Index | 167 Pocket Word about, 5, 109, 110 drawing mode, 111 file formats, 110 opening documents, 110 recording mode, 111 starting, 110 synchronizing, 110 templates, 110 typing mode, 110 writing mode, 111 zooming, 111, 141 POP3 protocol, 60, 69, 75, 156 pop-up menus, 29 power about, 14 ac adapter, 15, 80 checking remaining, 79 conserving, 78, 79, 88, 115 loss of, 3, 14, 78, 83, 85 low power indicator, 25 Power control panel, 16, 79 power button, 16, 19, 79, 136, 141 PPP protocol, 138, 156 profile hp displa
168 | hp Jornada 560 series personal digital assistant User’s Guide about, 155 CompactFlash cards, 59, 95 infrared, 55 NIC, 58, 139 portable keyboard, 6 Software Product License Agreement, 149 sounds about, 4 choosing, 30 hp volume profile, 4, 86 turning off, 79 volume profiles, 87 speaker. See sounds Start menu, 25, 92 storage memory, 42, 43, 67, 80, 81, 94, 115 suspend, 79 switching programs.
