- Hewlett-Packard CRT Monitors User Guide

A–4 User Guide
Using the Worldwide Web
Before contacting customer services, refer to the support Web site
at: http://www.hp.com/support.
Preparing to Call Technical Support
If you cannot solve a problem using the troubleshooting tips in
this section, you may need to call technical support. Have the
following information available when you call:
The monitor
Monitor model number
Serial number for the monitor
Purchase date on invoice
Conditions under which the problem occurred
Error messages received
Hardware configuration
Hardware and software you are using