user’s guide HP CD-Writer Plus 8200e/8210e
HP CD-Writer Plus User’s Guide Copyright 1999. Hewlett-Packard Company. All rights reserved. Hewlett-Packard is a registered trademark of the Hewlett-Packard Company. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Names of products mentioned herein are used for identification purposes only and may be trademarks and/or registered trademarks of their respective company.
ii Laser Safety This unit employs a laser. Do not remove the cover or attempt to service this device due to the possibility of eye damage. CAUTION Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous laser radiation exposure. Contains: Class 1 Laser Product Innehåller: Klass 1 Laserapparat Sisältää: Luokan 1 Laserlaite Enhält: Klasse 1 Laser-Produkt DANGER: INVISIBLE LASER RADIATION WHEN OPEN. AVOID DIRECT EXPOSURE TO BEAM.
iii Table of Contents Contents of the Electronic User’s Guide . . . . . . . . . . . . . . . . . . . . . . . . . vi About USB Drives Device Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Maintaining the Data Flow to the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Using the Right Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Choosing a Hub . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
iv Contents of the Electronic User’s Guide Contents of the Electronic User’s Guide Additional information is available in the electronic User’s Guide. To view this online documentation click Start on the taskbar, point to Programs, HP CD-Writer Plus, Information, and select User’s Guide. You can view this information through your web browser.
About USB Drives Device Performance USB (Universal Serial Bus) devices such as your new HP CD-Writer Plus are so easy to disconnect and reconnect that you may want to use other devices of this type. The information below can help you maintain the CD-Writer’s performance when other USB devices are connected to your computer. Fast USB devices connected to your computer (such as the CD-Writer Plus, scanners, printers and speakers) work well as long as they are used one at a time.
2 Using the Right Cable Using the Right Cable The USB cable shipped with the CD-Writer Plus is a high-quality cable. Do not replace it with other cables or use cable extenders. Using lower quality cables could adversely affect drive performance. Choosing a Hub A hub allows you to connect multiple USB devices to your computer. To operate properly, the CD-Writer Plus requires a self-powered (also known as active) hub. This type of hub ensures that all the devices on the hub receive the necessary power.
About Making CDs When Should I Use CD-R (Recordable or Write-Once) Discs? Files copied to a CD-R disc are permanently recorded on the disc. The space the files occupy on the disc cannot be used for anything else. Use CD-R discs to: ■ Share your CDs with users that have standard CD-ROM drives ■ Make audio CDs ■ Permanently save files When Should I Use CD-RW (ReWritable) Discs? With CD-RW discs you can write, erase, and rewrite files easily from your software applications or from the Windows Explorer.
4 How do I Make CDs That Can be Read on Other Computers? How do I Make CDs That Can be Read on Other Computers? Use the Easy CD Creator (Data) software and CD-R discs when you want to create CDs you can share with other users, for example if you want to send the CD to your co-workers. Virtually all CD-ROM drives and operating systems (Windows 95, Windows 98, Windows NT, Windows 3.x, and DOS) can read CD-R discs made with Easy CD Creator (Data).
Can I Avoid Swapping Audio CDs In and Out of the Drive? 5 Can I Avoid Swapping Audio CDs In and Out of the Drive? Making an audio CD may involve swapping CDs in and out of drives many times. For example, if you make the CD using your CD-Writer Plus as both the source and destination drive, you will need to swap CDs every time a new track is copied to the CD-Writer Plus drive. To minimize the number of times you swap CDs: 1. Copy the tracks to your hard drive using Easy CD Creator.
Solving Installation Problems If you need further assistance after using the HP CD-DVD Toolbox and reviewing this chapter, contact HP Customer Care directly by calling the appropriate telephone number from the list beginning on page 15. Things to Try First Try the following suggestions if the CD-Writer Plus does not appear under Windows Explorer once you have completed the installation. If the problem persists, see the Troubleshooting section below.
8 Troubleshooting ■ If the drive is not receiving power, check that a power supply is plugged into the rear of the drive. Then make sure the power supply is connected to a wall outlet or power strip. ■ Make sure the wall outlet or power strip you are using has power. Check the USB data cable ■ Unplug the USB data cable that goes from the CD-Writer Plus to the computer at both ends and reconnect it. ■ Check the USB data cable for any signs of physical damage.
Troubleshooting 9 driver, and then select the floppy drive as the location to search for the drivers. Make sure the Drivers diskette provided with the CDWriter Plus is in the floppy drive. ■ If reconnecting the USB data cable has no effect, click Start on the taskbar, select Settings and then Control Panel. Double-click on Add New Hardware. If the E-USB Bridge is among the devices that Windows finds, select it and click Next.
Customer Support HP Customer Care Online www.hpcdwriter.com Visit the HP CD-Writer web site at http://www.hpcdwriter.com and click on Technical Support to get immediate access to a wealth of up-todate information 24 hours a day, seven days a week. You will find troubleshooting documents, maintenance and efficiency tips, ideas for using your products and much more.
12 HP Customer Care by Phone HP Customer Care by Phone Phone Support During Warranty During the warranty period telephone support is provided free of charge and only long-distance charges apply. The list of telephone numbers begins on page 15. After the Warranty After the warranty period support is still available for a per-incident fee. The list of telephone numbers begins on page 15.
13 Before You Call HP Information (Help on page 13) For your computer Computer brand and model Operating system and version? Windows 98 Version Number: Amount of memory installed Other CD-ROM or DVD-ROM drives? yes/no (If yes, list them) Sound card? yes/no Type: Other USB devices? yes/no Type: Passed Drive Self-Diagnostics test? yes/no Where to Find This Information Drive series number The drive’s series number appears on the front of the CD-Writer Plus drive.
14 Before You Call HP Computer brand and model The computer brand appears on the front of your computer and in the documentation that came with your computer. Example: HP Pavilion 8490. Operating system and amount of memory (RAM) installed In Windows 98, from the Start menu on the taskbar, select Settings and then Control Panel. Double-click on System. Select the General tab.
Telephone Numbers 15 Telephone Numbers For telephone number updates: http://www.hp.com/cpso-support/guide/psd/cscinfo.html USA (Support available 24 hours a day, 7 days a week) Literature and dealer referral. . . . . . . . . . . 970-635-1500 During warranty period (Support is provided free of charge during warranty; your only cost is the long-distance charge.) HP Customer Care . . . . . . . . . . . . . . . . . .
16 Telephone Numbers Hungary. . . . . . . . . . . . . . . . . . . . . . . . . . . . 01 343 0310 Ireland . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 01 662 55 25 Israel (M-F, CET + 1hr) . . . . . . . . . . . . . . . . 09 952 4848 Italy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 02 2 641 0350 Netherlands. . . . . . . . . . . . . . . . . . . . . . . . 020 606 87 51 Norway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 11 62 99 Poland (M-F, CET + 1hr) . . . . . . .
Returning a Drive 17 Returning a Drive If your Hewlett-Packard product requires repair or replacement, call the appropriate number for your country/region from the list beginning on page 15 to receive instructions.
