- Hewlett-Packard Printer Brochure

To learn more, visit www.hp.com

without notice. The only warranties for HP products and services are set forth in the express warranty

statements accompanying such products and services. Nothing herein should be construed as constituting

an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

4AA1-7975 ENUC, September 2008

Printed in the U.S.

Issue Recommended action

Ink marks in white areas Certain large print jobs having a repetitive image on slow-drying paper can cause ink to be deposited

(ghosting) where not intended.

• Consider using a recommended paper.

• Set the paper type to “Cardstock” or “Labels.”

Ink marks on the back side If pre-punched paper is used and the printed area extends over the punched holes, ink can be deposited

of the page onto the printing surface of the MFP.

• Set the paper type to “Pre-punched” and make sure the paper is loaded with the holes toward the front of

the MFP. The image will be electronically trimmed away from the holes. After a serious paper jam, some

ink residue may remain on the MFP’s printing surface.

• Print a few more pages to remove the ink.

Strike-through Excessive visibility of the printed image from the back side of the sheet is due to paper that has low

opaqueness or is too thin.

• Consider using a heavier or higher quality paper.

Smeared ink on glossy paper Your HP CM8060/CM8050 has been designed to work well on a large variety of plain uncoated office

papers. However, there are many coated (glossy) papers that do not work well.

• Never use coated paper developed for offset printing.

• Only use HP Brochure Paper for Edgeline Technology.

Paper jams • Discard dog-eared sheets or wrinkled sheets.

• Only trim paper down to custom sizes after printing.

• If paper jams occur frequently when printing onto 11"x17" size paper, it may be because you are using

a short grain paper type. If your 11"x17" paper is not a long grain type, and has a weight of less than

120 g/m

(32 lb bond), you should set the administrator option for “Grain Direction

11" x 17" and A3” to “Short-grain Paper.”

Multi-feeds Sheets can occasionally stick to each other or be damaged such that several sheets are held together.

• Discard dog-eared sheets or wrinkled sheets.

• Do not mix different paper types in a tray.

• Fan the paper ream to separate the sheets before putting into the tray.

Pages don’t feed from trays Some papers are manufactured with excessive amounts of fillers such as talc. These fillers can cause the