HP J1473A 4-port, J1474A 8-port, J1475A Console Switch Rackmount Owner's Manual

www.hp.com/racksolutions
39
C: Troubleshooting
Our Technical Support staff is ready to assist you with any installation or hardware
problems you encounter with your Rackmount Console Switch. If a problem
should develop, follow the steps below:
1. Check the troubleshooting tables to see if the problem can be resolved by
following the procedures outlined.
2. If you are unable to fi nd a resolution, fi ll out the Problem Report in Appendix
D completely.
3. Check the Hewlett Packard web site at www.hp.com/go/enclosures for the
HP support service phone number nearest you. Have your Problem Report
with you when you call. To expedite assistance, have this manual with you
when you call, along with a copy of your invoice giving the date purchased
and other identifying data.