Storage Resource Manager Enterprise Edition Installation Guide

C–16 Storage Resource Manager Enterprise Edition
SRM Troubleshooting Guide
SRM Traces, Logs, and Dumps
The following procedures are used to configure traces, logs, and dumps on the SRM
Server:
SRM Server Trace
1. To enable the SRM Server trace and put its output into a file (continuously
updated), open a Command Prompt (DOS window) on the NT server, and type the
following:
cd /d drive letter:\Program Files\Storage Resource Manager
2. Import the following registry keys from the \internal\ directory
SRMServerTraceRegistry.txt.
You can either use REGEDIT, selecting Registry-Import Registry Key or type the
command regedit \internal\srmservertraceregistry.
3. Stop the SRM Service.
4. Open the registry key
HKEY_LOCAL_MACHINE\SOFTWARE\HighGround\SRL\Trace\Display and
change DynamicCheck to 1 (one). This will allow you to turn the trace on and off
from the command line.
5. Copy \internal\tst_srmcmd to the SRM directory.
6. Enter the following at the command prompt to enable Server-side tracing:
tst_srmcmd –cT+
These steps will set the registry keys to enable tracing. By default, the trace will be put
into file c:\temp\SRMTrace.log. If you want it in a different location, modify
the registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\HighGround\SRL\Trace\Display (FileTracePath)
Remember to turn off the tracing once you have the output you need. Tracing
continues to run and populate the log file and can fill up the disk.
1. Enter the following command to turn off the trace:
tst_srmcmd –cT-