Storage Resource Manager Enterprise Edition Installation Guide

Storage Resource Manager Enterprise Edition C–17
SRM Troubleshooting Guide
SRM NT Agent Trace
The SRM Agent has tracing, as well as the SRM Server. All that gets logged to the
trace file is the share information. Perform the following step to enable tracing.
1. Import the following files from \Program Files\Storage Resource Manger\Internal\
into the registry via REGEDIT:
• SRMAgentTrace.txt
• SRMAgentTraceEnable.txt
SRM UNIX Agent Trace
Abnormal termination of the SRM Unix agent will generally cause a trace file to be
created, by default in directory. /srmagent/trace
It is also useful to enable tracing of all agent invocations. This is done by including a
directive in the agent configuration file (/etc/srmagent/agentconfig):
TRACESEV ANY
Trace files can be supplied as part of a problem report, and are under the
administrator’s control, to be deleted when they are no longer necessary. They contain
a series of text lines showing internal functions called, and internally-generated error
information.
Trace file names are in the following format:
scantype from SRMServer_datetime[partitionname]
The partitionname is present only when a file scan is the one that generated the trace
file. Partition names are based on the UNIX file systems being scanned, with “/”
characters changed to underscores.
A special trace file name, tracefile is used to hold traces for agents that haven’t
received enough information yet to construct a name that includes the components
shown above.
Sample trace file names:
• ./srmagent/trace/CfromCeres_990331105025
• ./srmagent/trace/FfromDaffy_frompluto_990331123025_ (for partition “/”)
• ./srmagent/trace/FfromNts1_990331123025_export_utility (for partition
“/export/utility”)