250090-001 Thin Clients Book.
50090-001 Thin Clients Book.book Page ii Tuesday, July 17, 2001 9:52 AM © 2001 Compaq Computer Corporation Compaq, the Compaq logo, Armada, Deskpro Registered in U. S. Patent and Trademark Office. Evo is a trademark of Compaq Information Technologies Group, L.P. in the United States and other countries. ICA is a registered trademark and MetaFrame is a trademark of Citrix Systems, Inc.
250090-001 Thin Clients Book.book Page iii Tuesday, July 17, 2001 9:52 AM FCC Statement This equipment has been tested and found to comply with the limits for either Class A or Class B digital devices (refer to “Terminal Requirements Compliance”), pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
250090-001 Thin Clients Book.book Page iv Tuesday, July 17, 2001 9:52 AM Terminal Requirements Compliance FCC Compliance Compaq Evo Thin Client T20 and Compaq T1010 Windows Based Terminals meet Class B requirements. The Low-Profile, Mid-Level MWBT and the High-Performance MWBT meet Class B requirements. The Medium-Performance IWBT meets Class B requirements. IEC/EN Compliance Compaq Evo Thin Client T20 and Compaq T1010 Windows Based Terminals meet Class B requirements.
250090-001 Thin Clients Book.book Page v Tuesday, July 17, 2001 9:52 AM Class B This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.
250090-001 Thin Clients Book.book Page vi Tuesday, July 17, 2001 9:52 AM Cable Notice The use of shielded I/O cables is required when connecting this equipment to any and all optional peripheral or host devices. Failure to do so may cause interference and violate FCC and international regulations for electromagnetic interference.
250090-001 Thin Clients Book.book Page vii Tuesday, July 17, 2001 9:52 AM Disclaimer of Warranty This Software is provided, “AS IS”, and is delivered with no warranties, either express or implied. MANUFACTURER MAKES AND YOU RECEIVE NO WARRANTIES ON THE FIRMWARE, EXPRESS, IMPLIED, OR STATUTORY, OR IN ANY OTHER PROVISION OF THIS AGREEMENT OR COMMUNICATION WITH YOU, AND MANUFACTURER DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR ANY PARTICULAR PURPOSE.
250090-001 Thin Clients Book.book Page viii Tuesday, July 17, 2001 9:52 AM YOU AGREE THAT THESE ARE THE ONLY APPLICABLE TERMS OF AGREEMENT BETWEEN US COVERING SOFTWARE AND THAT THEY SUPERSEDE ANY OTHER COMMUNICATIONS (ORAL OR WRITTEN) BETWEEN US RELATING TO THE SOFTWARE. Export Restrictions You agree You will not export or transmit the Software to any country to which export is restricted by applicable U.S. law or regulation without the written approval of the appropriate U.S. Government organization. U.
250090-001 Thin Clients Book.
250090-001 Thin Clients Book.book Page x Tuesday, July 17, 2001 9:52 AM Software License The SOFTWARE is protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. The SOFTWARE is licensed, not sold. 1.
250090-001 Thin Clients Book.book Page xi Tuesday, July 17, 2001 9:52 AM ❏ Use of Windows CE Operating System for Windows-based Terminal Devices with Microsoft Windows NT Server, Terminal Server Edition If the SOFTWARE is Windows CE operating system for Windows-based Terminal devices, the following special provisions apply.
250090-001 Thin Clients Book.book Page xii Tuesday, July 17, 2001 9:52 AM 2.
250090-001 Thin Clients Book.book Page xiii Tuesday, July 17, 2001 9:52 AM ❏ Software Transfer You may permanently transfer all of your rights under this EULA only as part of a sale or transfer of the SYSTEM, provided you retain no copies, you transfer all of the SOFTWARE (including all component parts, the media, any upgrades or backup copies, this EULA and, if applicable, the Certificate(s) of Authenticity), and the recipient agrees to the terms of this EULA.
250090-001 Thin Clients Book.book Page xiv Tuesday, July 17, 2001 9:52 AM 4. Copyright All title and copyrights in and to the SOFTWARE (including but not limited to any images, photographs, animations, video, audio, music, text and “applets,” incorporated into the SOFTWARE), the accompanying printed materials, and any copies of the SOFTWARE, are owned by MS or its suppliers (including Microsoft Corporation). You may not copy the printed materials accompanying the SOFTWARE.
250090-001 Thin Clients Book.book Page xv Tuesday, July 17, 2001 9:52 AM If the SOFTWARE is labeled “North America Only Version” above, on the Product Identification Card, or on the SOFTWARE packaging or other written materials, then the following applies: The SOFTWARE is intended for distribution only in the United States, its territories and possessions (including Puerto Rico, Guam, and U.S. Virgin Islands) and Canada.
250090-001 Thin Clients Book.book Page xvi Tuesday, July 17, 2001 9:52 AM 8. Limited Warranty ❏ Limited Warranty MANUFACTURER warrants that the SOFTWARE will perform substantially in accordance with the accompanying written materials for a period of ninety (90) days from the date of receipt. Any implied warranties on the SOFTWARE are limited to ninety (90) days. Some states/jurisdictions do not allow limitations on duration of an implied warranty, so the above limitation may not apply to you.
250090-001 Thin Clients Book.
250090-001 Thin Clients Book.book Page xix Tuesday, July 17, 2001 9:52 AM Contents About the User’s Guide Guide Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxi Guide Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxii Text Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxii User Interface Menu Control. . . . . . . . . . . . . . . . . .
250090-001 Thin Clients Book.book Page xx Tuesday, July 17, 2001 9:52 AM 4 Keyboard and Mouse Configuration Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2 Mouse. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–4 5 Managing Connections Configuring a Connection . . . . . . . . . . . . . . . . . . . . . . . . Making a Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ending a Connection . . . . . . . . . . . . . . . . .
250090-001 Thin Clients Book.book Page xxi Tuesday, July 17, 2001 9:52 AM About the User’s Guide The Compaq Evo Thin Client T20 and Compaq T1010 Windows Based Terminals Users Guide contains the information you will need to use and troubleshoot a WBT (Windows-based Terminal). This guide is written primarily for desktop users and covers the Evo Thin Client T20 and T1010 Windows Based Terminal.
250090-001 Thin Clients Book.book Page xxii Tuesday, July 17, 2001 9:52 AM About the User’s Guide Guide Conventions Text Format Table 1 lists the text format conventions used in this document. Table 1: Text Format Convention Where Used Italic New term, book title, or emphasis. Bold Screen display, keycaps, and user input. ✎ Indicates a note. A note adds information. Ä Indicates a caution. A caution indicates actions that may cause damage to equipment, erase files, or destroy data.
250090-001 Thin Clients Book.book Page xxiii Tuesday, July 17, 2001 9:52 AM About the User’s Guide User Interface Menu Control Table 2 describes the command buttons used for user interface menu control on a Compaq Evo Thin Client T20 and Compaq T1010 Windows Based Terminal Table 2: Command Button User Interface Menu Control Function X Found in the upper right corner of a dialog box. Click on this command button to quit a dialog box or properties sheet without saving changes.
250090-001 Thin Clients Book.book Page 1 Tuesday, July 17, 2001 9:52 AM 1 Introduction Introducing the Compaq Evo Thin Client T20 and Compaq T1010 Windows Based Terminal Compaq Evo Thin Client T20 and Compaq T1010 Windows Based Terminals are terminals that display windows rather than the classic text-based display.
250090-001 Thin Clients Book.book Page 2 Tuesday, July 17, 2001 9:52 AM Introduction Compaq Evo Thin Client T20 The Evo Thin Client T20 terminal is a modular-type terminal. The connections for peripherals such as the monitor, keyboard, and mouse are on the back of the terminal. The following figures show a Compaq Evo Thin Client T20 modular terminal and its connectors.
0090-001 Thin Clients Book.book Page 3 Tuesday, July 17, 2001 9:52 AM Introduction Figure 2: Evo Thin Client T20 Connections The following items are provided with Compaq Evo Thin Client T20 terminals: ■ Power supply ■ Power cord ■ Keyboard ■ Mouse ■ Installation and user information Compaq T1010 Windows Based Terminal The Compaq T1010 Windows Based Terminal is a high-performance modular-type terminal.
250090-001 Thin Clients Book.
250090-001 Thin Clients Book.book Page 5 Tuesday, July 17, 2001 9:52 AM Introduction Compaq Thin Client Terminal Features Each terminal comes with its own set of features. The following table outlines these features. Table 1–1: Terminal Features Compaq Evo Thin Client T20 T1010 Windows Based Terminal Windows 3.1, Windows 95, Windows 98, and Windows NT applications via Windows 2000 x x RDP and ICA 3.
250090-001 Thin Clients Book.
250090-001 Thin Clients Book.book Page 1 Tuesday, July 17, 2001 9:52 AM 2 General Terminal Information Logging On When you turn on your terminal the Terminal Login dialog box (see Figure 1) displays, unless your system administrator has configured your terminal for automatic login with your User Name and Password. Type in your user name and password then click the OK button.
250090-001 Thin Clients Book.book Page 2 Tuesday, July 17, 2001 9:52 AM General Terminal Information Access Levels The terminal allows three different levels of access: Administrator, User, and Guest. These levels are assigned to specific User Names by your System Administrator.
250090-001 Thin Clients Book.
250090-001 Thin Clients Book.book Page 4 Tuesday, July 17, 2001 9:52 AM General Terminal Information Additionally the Configure tab in the Connection Manager window is only available to Administrator level users. Information regarding the use of Administrator-level functions is available in the Administrators Guide. you turn on your terminal and the Setup Wizard displays, ✎ Ifcontact your system administrator. If you are a system administrator, see the Administrators Guide.
250090-001 Thin Clients Book.book Page 5 Tuesday, July 17, 2001 9:52 AM General Terminal Information Version and Copyright Information The General properties sheet includes information about the current software on your terminal and copyright statements. See Figure 6. The General properties sheet is the default for the dialog box. Figure 6: General Properties Sheet Read the information on this sheet. Click on Close to return to the Connection Manager. By default Cancel and Apply are deactivated.
250090-001 Thin Clients Book.book Page 6 Tuesday, July 17, 2001 9:52 AM General Terminal Information Network Information The SysInfo properties sheet contains network information. See Figure 7. Click on the SysInfo tab to invoke this properties sheet. Read the information on this sheet. Click on Cancel or Apply to return to the Connection.
250090-001 Thin Clients Book.book Page 1 Tuesday, July 17, 2001 9:52 AM 3 Display Configuration From the Connection Manager press F2 on your keyboard. The Terminal Properties dialog box displays (see Figure 1). The Display properties sheet available in this dialog box allows you to configure display screen resolution and turn on the energy savers functions. To invoke this properties sheet click on the Display tab in the Terminal Properties dialog box.
250090-001 Thin Clients Book.book Page 2 Tuesday, July 17, 2001 9:52 AM Display Configuration Table 3–1: Display Screen Resolution Display Properties Sheet Area Called... Desktop Area and Refresh Frequency To Use... The Scrolling list box displays the current terminal display screen resolution. Scroll and click on a selection to change the resolution. The default is 640 x 480 @ 60 Hz. Test Click on this command button to test the setting selected in the above scrolling list box.
250090-001 Thin Clients Book.book Page 3 Tuesday, July 17, 2001 9:52 AM Display Configuration Table 3–1: Display Screen Resolution (Continued) Display Properties Sheet Area Called... To Use... After several seconds the following dialog box displays: Follow the instructions in the dialog box. If you click on Yes, you will return to the Display properties sheet. If you click on No, the following dialog box will display: Follow the instructions in the dialog box.
250090-001 Thin Clients Book.book Page 4 Tuesday, July 17, 2001 9:52 AM Display Configuration Energy Savers This paragraph discusses energy saving features, referring to Figure 1 and using Table 3–2. Table 3–2: Energy Savers Display Properties Sheet Area Called... Enable Energy Savers To Use... Click on this check box to activate the energy saver functions. When you check this box, all three functions in the group box are activated: Screen Saver Click on this radio button to enable the screen saver.
250090-001 Thin Clients Book.book Page 5 Tuesday, July 17, 2001 9:52 AM Display Configuration To finish, click on Apply, then Close. The following dialog box displays: Figure 2: Terminal Settings Change Dialog Box You can also click on Cancel to cancel any changes and return to the Connection Manager.
250090-001 Thin Clients Book.book Page 1 Tuesday, July 17, 2001 9:52 AM 4 Keyboard and Mouse Configuration From the Connection Manager you can configure your terminal’s keyboard and mouse. Press F2 on your keyboard. The Terminal Properties dialog box displays. In this dialog box is a properties sheet you can use for setting up your keyboard and mouse. It is the Input properties sheet. Figure 1 shows this properties sheet. To invoke this properties sheet click on the Input tab.
250090-001 Thin Clients Book.book Page 2 Tuesday, July 17, 2001 9:52 AM Keyboard and Mouse Configuration Keyboard This paragraph discusses configuring your keyboard, referring to Figure 1 and using Table 4–1. Table 4–1: Keyboard Input Properties Sheet Area Called... Keyboard To Use... This group box outlines the keyboard mappings supported by the firmware.
250090-001 Thin Clients Book.book Page 3 Tuesday, July 17, 2001 9:52 AM Keyboard and Mouse Configuration Table 4–1: Keyboard (Continued) Input Properties Sheet Area Called... To Use... Keyboard (continued) NumLock On Boot Click on this check box to enable the Num Lock function on your keyboard. When checked, the keyboard will boot up with the Num Lock function enabled.
250090-001 Thin Clients Book.book Page 4 Tuesday, July 17, 2001 9:52 AM Keyboard and Mouse Configuration Mouse This section discusses configuring your mouse referring to Figure 1 and using Table 4–2. Table 4–2: Mouse Input Properties Sheet Area Called... Mouse To Use... Use the following dialog box to configure mouse attributes. Properties Click on this command button to invoke the Mouse Properties dialog box. Use it to set your mouse properties.
250090-001 Thin Clients Book.book Page 5 Tuesday, July 17, 2001 9:52 AM Keyboard and Mouse Configuration Table 4–2: Mouse (Continued) Input Properties Sheet Area Called... To Use... Button Configuration Select from: Right-handed Left-handed To choose which button you will use on your mouse. The default is Right-handed. Pointer Acceleration Use this slider control to adjust the acceleration of the mouse. Pointer Speed Use this slider control to adjust the speed of the mouse.
250090-001 Thin Clients Book.book Page 1 Tuesday, July 17, 2001 9:52 AM 5 Managing Connections The Connection Manager is designed to help you manage your network connections. The manager consists of the Connections properties sheet and the Configure properties sheet. With it you can configure, make, and end connections, and gracefully shut down the terminal. The Connection Manager is automatically invoked when the terminal is turned on.
250090-001 Thin Clients Book.book Page 2 Tuesday, July 17, 2001 9:52 AM Managing Connections Table 5–1 identifies and describes each of functions of the properties sheet. Table 5–1: Connections Properties Sheet Function Description Connection Name This application window lists the connections that you can use. Default RDP Connection and Default ICA Connection are the default connections for the window. the administrators guide for ✎ See information about creating connections.
250090-001 Thin Clients Book.book Page 3 Tuesday, July 17, 2001 9:52 AM Managing Connections Shutting Down the Terminal Use the Shutdown Window dialog box to log off, shut down, or shut down and restart the terminal. Figure 1 shows the Shutdown Window dialog box. Figure 1: Shutdown Window Dialog Box Click on the Shutdown command button in the Connection Manager to invoke this dialog box. The following table describes the functions of this dialog box.
250090-001 Thin Clients Book.book Page 4 Tuesday, July 17, 2001 9:52 AM Managing Connections Table 5–2: 5–4 Shutdown Window Dialog Box (Continued) Function Description Shutdown the Terminal Click on this Radio button to shut down the terminal without restarting it. A dialog box displays after you initiate this action. It prompts you about whether you want to continue. By default this Radio button is activated and enabled.
250090-001 Thin Clients Book.book Page 1 Tuesday, July 17, 2001 9:52 AM 6 Browser Configuration Compaq Evo Thin Client T20 and Compaq T1010 terminals come with a local version of the Microsoft Internet Explorer web browser. This chapter of the User’s Guide describes how to set the client-based browser as a connection using the Connection Manager.
250090-001 Thin Clients Book.book Page 2 Tuesday, July 17, 2001 9:52 AM Browser Configuration Adding a Browser Connection When you first power-up your terminal you will see the Connection Manager. Figure 2: Connection Manager It is from the Connection Manager that you will configure your local browser. Click on the Configure tab to begin setting up your browser.
250090-001 Thin Clients Book.book Page 3 Tuesday, July 17, 2001 9:52 AM Browser Configuration A new set of buttons will appear at the bottom of the Connection Manager window. Figure 3: Configure Tab Buttons Click the Add button and choose Internet Explorer from the drop down box and click on the OK button.
250090-001 Thin Clients Book.book Page 4 Tuesday, July 17, 2001 9:52 AM Browser Configuration Type a name for your browser connection in the title box of the Internet Explorer Setup dialog box and click OK. Figure 5: Internet Explorer Setup Dialog Box Click the Connections tab at the top of the Connection Manager window.
250090-001 Thin Clients Book.book Page 1 Tuesday, July 17, 2001 9:52 AM 7 Multiple Sessions Setting Up Multiple Sessions To start multiple sessions: 1. Click on a connection in the Connection Name list in the Connection Manager to launch your first session. (See “Managing Connections” for more information about configuring connection parameters.) 2. Press Ctrl+Alt+End while the connection is active to return to the Connection Manager. 3.
250090-001 Thin Clients Book.book Page 2 Tuesday, July 17, 2001 9:52 AM Multiple Sessions Manipulating Multiple Sessions With multiple sessions active, you can toggle between sessions. To toggle between sessions: ■ Press Ctrl+Alt+Up Arrow Key to proceed to the previous session. ■ Press Ctrl+Alt+Down Arrow Key to proceed to the next session. You can also return to the Connection Manager by pressing Ctrl+Alt+End.
250090-001 Thin Clients Book.book Page 1 Tuesday, July 17, 2001 9:52 AM 8 Getting Help Getting help provides solutions to problems that may occur while you are using your terminal. Troubleshooting Your Terminal Troubleshooting theTerminal, Table 8–1, lists some common problems and the solutions to those problems. Table 8–1: Troubleshooting the Terminal Problem When you turn on the terminal nothing happens. Solution 1.
250090-001 Thin Clients Book.book Page 2 Tuesday, July 17, 2001 9:52 AM Getting Help Table 8–1: Troubleshooting the Terminal (Continued) Problem You are not able to make a network connection using the Connection Manager. Solution 1. Verify that the network cable is properly connected. 2. Verify that the network cable is connected to a hub or other network outlet. 3. Check with your network system administrator to ensure that the WBT is set up properly.
250090-001 Thin Clients Book.
250090-001 Thin Clients Book.
