User Guide
NOTE: If you use the 2-EXT port to connect to the telephone wall jack, you cannot send or receive
faxes. The 2-EXT port should only be used to connect other equipment, such as an answering machine.
Figure 10-1 Back view of the printer
1 Telephone wall jack
2 Connect the phone cord to the port labelled 1-LINE on the back of the printer.
2. After you have connected the phone cord to the port labeled 1-LINE, run the fax test again to make sure
it passes and the printer is ready for faxing.
3. Try to send or receive a test fax.
The "Using Correct Type of Phone Cord with Fax" test failed
● Connect one end of the phone cord to your telephone wall jack, then connect the other end to the port
labeled 1-LINE on the back of the printer.
1 Telephone wall jack
2 Connect the phone cord to the port labelled 1-LINE on the back of the printer.
● Check the connection between the telephone wall jack and the printer to make sure the phone cord is
secure.
● If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that
plugs into a telephone wall jack.) Try removing the splitter and connecting the printer directly to the
telephone wall jack.
128 Chapter 10 Solve a problem ENWW