User`s guide

6-12 Service and Support Information
HP DeskJet 400 Printer Repair Sheet
Company Information
Company ________________________________________________________________________________
Address ________________________________________________________________________________
________________________________________________________________________________
Phone ________________________________________________________________________________
Your Name _______________________________________________________________________________
Printer Information
Serial number ____________________________________________________________________________
Date of purchase _________________________________________________________________________
Date that you are sending the printer ________________________________________________________
Printer error code (see table 6-3) ____________________________________________________________
Failure is _____________intermittent, occasional
❑
intermittent, frequent
❑
continuous
❑
Brand and model of your computer __________________________________________________________
Version of software you are using ___________________________________________________________
The driver you are using ___________________________________________________________________
Other Information About the Problem
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
Actions Taken to Resolve the Problem and the Results
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
Included Information
Check any of the following boxes for additional troubleshooting information.
❑
Sample printout included
❑
Printer self-test included
❑ Unable to print the printer self-test
1/08/95