HP Deskjet 460 Mobile Printer User’s Guide
HP Deskjet 460 Mobile Printer User’s Guide First edition: 06/2005
Copyright Information © 2005 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Contents 1 Getting started Finding other resources for the product. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Understanding the printer parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Back and side view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5 Maintaining and troubleshooting Maintaining the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cleaning the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cleaning the print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Replacing the print cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
D Regulatory information FCC statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . EMI statement (Korea) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . VCCI statement (Japan) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Regulatory model number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1 Getting started This printer provides quick, professional mobile printing. You can print from notebooks and desktop computers through a cable or wireless connection. The printer also works with other wireless devices such as: • Personal digital assistants (PDAs) running Microsoft® Pocket PC, Windows® CE, or Palm OS • Digital cameras using a USB cable or a supported memory card • Mobile phones with Bluetooth or 802.
Finding other resources for the product You can obtain product information and further troubleshooting resources that are not included in this guide from the following resources: Setup Poster Provides illustrated setup information. A printed version of this document comes with the printer. An electronic version is available as an Adobe® Acrobat® Portable Document Format (PDF) file on the Starter CD. Getting Started Guide Includes information about setting up the printer and installing the software.
Understanding the printer parts Front view 1. Input tray extension (not included in models for some countries/regions) – Slides up to support legalsize print media. This prevents possible media feed problems. 2. Input tray – Holds the media. Remove media and close this tray when the printer is not in use. 3. Wide media paper guide – Letter, legal, and A4 are loaded flush against this guide. 4. Media width guide – Adjusts to accommodate different media sizes. Slide to the right to accommodate narrow media.
Back and side view 1. Battery contacts – Provides contact for power from the optional battery. (See HP supplies and accessories.) 2. Battery contact cover – Covers the battery contacts when the optional battery is not installed. 3. Battery slot – Battery installs here. 4. PictBridge/USB Host Port – Connects a PictBridge device, such as a digital camera, a USB Flash drive, or a Bluetooth USB device. 5. USB port – Connect a USB cable here. 6. Wireless profile switch – Store settings for up to three 802.
Bottom view 1. Card holder – Holds a name card or business card. 2. Cover of replaceable ink service module – Provides access to the ink service module. (See Replacing the ink service module.
Travel tips The following tips will help you prepare for traveling with your printer: • If you are bringing an extra black or photo print cartridge, follow these guidelines: For a partially used black print cartridge or a partially used or full photo print cartridge, store it in the travel holder to prevent ink leakage (see HP supplies and accessories). A newly opened black print cartridge will leak slightly at high altitudes (such as in airplanes).
2 Installing and using accessories This chapter provides information on optional accessories such as the battery and wireless printer cards that are included with certain printer models. To order accessories, see Accessories. Installing and using the battery The lithium-ion rechargeable battery comes with the HP Deskjet 460cb, 460wf, and 460wbt printers. It is also available for purchase as an optional accessory. See HP supplies and accessories.
• If your battery is running low, either plug in the AC adapter to charge it or replace the battery with one that is charged. • A fully charged battery can print up to approximately 450 pages, depending on the complexity of print jobs. • By default, if the printer is using battery power and left idle for 15 minutes, it will turn off to conserve the battery power.
To install the battery NOTE: You can install the battery with the printer turned on or off. 1. Slide the battery into the battery slot at an angle, until the contacts on the battery are flush with the contacts in the battery slot. The battery contact cover slides open. 2. Push the battery into the battery slot until the battery clicks into place. 3. Plug in the AC adapter and turn on the printer. Allow the battery to charge for four hours before using the battery for the first time.
Installing and using 802.11 and Bluetooth accessories The HP Deskjet 460wf includes an HP 802.11 wireless printer card and the HP Deskjet 460wbt includes a Bluetooth wireless printer card. The printer also supports Bluetooth USB accessories. See http://www.hp.com/support/dj460 to learn more about supported wireless accessories. Installing the 802.11 or Bluetooth wireless printer card • Insert the HP 802.11 or Bluetooth wireless printer card, with the lights facing up, into the CF card slot. The 802.
802.11 and Bluetooth wireless printing The 802.11 and Bluetooth features in this printer allow you to print wirelessly. 802.11 printing allows wireless printing up to 100 meters (300 feet). Bluetooth printing allows wireless printing up to 10 meters (30 feet). For instructions on wireless printing from mobile devices, see Printing from mobile devices. NOTE: Wireless communication is available through wireless printer cards that are included with certain printer models.
Chapter 2 - Installing and using accessories
3 Using the printer This chapter provides information on media usage for the printer, changing print settings, and performing basic printing tasks. Selecting print media The printer is designed to work well with most types of office paper. It is best to test a variety of print media types before buying large quantities. Use HP media for optimum print quality. See HP supplies and accessories. Tips for selecting and using print media For the best results, observe the following guidelines.
Cards and envelopes • Always load envelopes into the printer with the flap facing the back of the printer and the stamp position oriented according to the envelope icon. • Avoid envelopes that have a very slick finish, self-stick adhesives, clasps, or windows. Also avoid cards and envelopes with thick, irregular, or curled edges, or areas that are wrinkled, torn, or otherwise damaged. • Use tightly constructed envelopes, and make sure the folds are sharply creased.
Understanding specifications for supported print media This section provides information regarding the sizes, types, and weights of media that the printer supports. It also provides information on the tray capacity. Use HP media for optimum print quality. See HP supplies and accessories. NOTE: Borderless printing is available only with photo media that is L-size (89 by 127 mm; 3.5 by 5 inches); 102 by 152 mm; and 4 by 6 inches. Understanding supported media sizes Media size Standard paper sizes U.S.
Media size Photo media Photo (101.6 by 152.4 mm; 4 by 6 inches) Photo with tab (101.6 by 152.4 mm; 4 by 6 inches) Photo (127 by 177.8 mm; 5 by 7 inches) Photo (203.2 by 254 mm; 8 by 10 inches) Photo 10 by 15 cm (100 by 150 mm; 4 by 6 inches) Photo 10 by 15 cm with tab (100 by 150 mm; 4 by 6 inches) Borderless Photo (101.6 by 152.4 mm; 4 by 6 inches) Borderless Photo with tab (101.6 by 152.4 mm; 4 by 6 inches) Borderless Photo 10 by 15 cm (100 by 150 mm; 3.93 x 5.
Understanding supported media types and weights Type Weight Capacity Paper 64 to 90 g/m2 (16 to 24 lb bond) Up to 50 sheets of plain paper (5 mm or 0.
Loading media NOTE: To print on special and custom-sized media you can use the Printing Shortcuts tab (Windows only). (Open the printer driver, select the Printing Shortcuts tab, and select the feature from the What do you want to do? drop-down list.) To load media 1. Remove all media from the input tray. 2. Insert the media print-side up and align it squarely against the media paper guide. Adjust the media width guide so it fits snugly against the sides of the media. 3.
Changing print settings You can change print settings (such as media size or type) from an application or the printer driver. Changes made from an application take precedence over changes made from the printer driver. However, after the application is closed, the settings return to the defaults configured in the printer driver. NOTE: To set print settings for all print jobs, change the print settings in the printer driver.
Printing on both sides (duplexing, Windows) You can print on both sides manually using the Windows printer software. Guidelines for printing on both sides of a page To print on both sides of a page, you must specify duplex options in your software application or in the printer driver. • Always use media that conforms to the printer specifications. See Understanding specifications for supported print media. • Specify duplex options in your application or in the printer driver.
Printing on special and custom-sized media This section provides information on how to print on media such as envelopes, photo paper, postcards, transparencies, and custom-sized media. To print on special and custom-sized media (Windows) 1. Load the appropriate media. See Loading media. 2. With a document open, on the File menu, click Print, and then click Setup or Properties. 3. Click the Paper/Quality tab. 4. Select the media type from the Type is drop-down list. 5.
Printing from mobile devices The printer supports printing from a variety of mobile devices and memory cards, such as: • Cameras • Mobile phones • PDAs Printing digital photographs You can print photographs directly from a digital camera or directly from a memory card, or you can transfer the photos from the card or camera to your computer and print them from a software application, such as HP Photo Printing Software. Also, you can print photos directly from a PictBridge-compatible camera.
• If you install photo print cartridges, align the print cartridges for best possible print quality. You do not need to align the print cartridges every time you install a photo print cartridge, only when necessary. See Aligning the print cartridges. • To store a print cartridge, see Travel tips. • Always hold photo paper by the edges. Fingerprints on photo paper reduce print quality. • Photo paper should be flat before printing.
Printing from mobile phones If you have a mobile phone that supports Bluetooth and you have installed a Bluetooth wireless printer card in your printer, you can print from your phone. Some phones have HP’s Mobile Printing Application software installed, which can increase the quality of the output. Visit http://www.hp.com/support/dj460 to download this application if it is available for your phone and not preinstalled.
To print from a mobile phone Print a file using one of the following methods, or see the documentation for your phone’s printing application for information about printing. NOTE: The printer ships with built-in fonts for Bluetooth printing. Certain models include Asian fonts for printing from mobile phones. The fonts included depend on the country/region where the printer was purchased. See Printer specifications.
To print from Pocket PC devices The instructions in this section assume you have established a wireless connection with the printer using the Toolbox software for PDAs. See Toolbox software for PDAs (Pocket PC and Palm OS). If your PDA does not have wireless integrated, then install an 802.11 or Bluetooth wireless card in your PDA according to the manufacturer’s instructions. NOTE: Printing instructions for Pocket PCs vary according to the third-party printing application used.
Printing from Palm OS devices You can print from Palm OS devices using an 802.11 or Bluetooth wireless connection and the Printboy utility. Some Palm OS devices come with wireless integrated and some require you to install a separate wireless card in your device to enable 802.11 or Bluetooth printing. NOTE: 802.11 and Bluetooth wireless printing are available through wireless printer cards that are included with certain printer models.
To choose default printer (optional) You can select a default printer to use for all your printing. For instructions on selecting the HP Deskjet 460 printer as the default printer, see the documentation that came with the Printboy software. To print using Documents To Go For instructions on printing using Documents To Go, see the documentation that came with the software, or visit the DataViz website at http://www.dataviz.com for more information.
Using memory devices The following section provides information on printing from memory cards and USB Flash drives. Printing from memory cards and USB Flash drives If your digital camera uses a Type I CF card, SD card, or MMC, you can insert the card into the printer to print your photos. Your camera must support Digital Print Order Format (DPOF) version 1 or 1.1 in order to print directly from the card to the printer.
5. Insert the card containing the DPOF file into the correct card slot on the printer. Make sure the side of the card with the connecting pins or holes is placed into the printer first. CAUTION: If you do not insert the edge with card connector into the printer first, you can damage the card, the printer, or both. The Resume light will blink after a few seconds if there is a DPOF file on the card. 6. Press (Resume button) to print the images.
4 Managing and configuring the printer This chapter describes tools to manage the printer, such as the Toolbox (Windows), HP Printer Utility (Mac OS), and Toolbox software for PDAs (Pocket PC and Palm OS). Other topics describe how to print configuration and diagnostic pages, connect the printer directly to your computer using a USB cable, and how to connect to the printer using an 802.11 or Bluetooth wireless connection.
Toolbox (Windows) The Toolbox provides status and maintenance information about the printer. It also provides links to this guide for help in performing basic printing tasks and solving problems. You can also configure 802.11 and Bluetooth wireless settings for wireless printing. NOTE: If the Toolbox was not installed with the other printer software components, you can install it using the installation program on the Starter CD.
Tabs Contents Printer Status • Selected printer Displays a list of installed printers that are supported by the Toolbox. • Ink level information Shows estimated ink levels for each cartridge. • Power Status Displays power source (AC or battery) and percentage of battery charge remaining if the battery is installed. • Wireless Strength Shows the signal strength of the wireless connection between the printer and the computer.
Tabs Contents Information Printer Information Printer Services 42 • myPrintMileage Provides access to the myPrintMileage website where you can view the printer hardware and print cartridge health information. You can also use this service to obtain information about accumulated ink and media use. See myPrintMileage (Windows) for more information. • Printer hardware Displays detailed printer information such as model, firmware version, service ID, and other hardware-related information.
HP Printer Utility (Mac OS) The HP Printer Utility contains tools to configure print settings, calibrate the printer, clean the print cartridges, print configuration and test pages, order supplies online, and find website support information. To open the HP Printer Utility 1. Double-click the Macintosh HD icon on the desktop. 2. Select Library, and then select Printers. 3. Select hp, select Utilities, and then select HP Printer Selector. 4. Select the printer, and then click Launch Utility.
HP Deskjet 460 Network Setup Tool (Mac OS) The HP Deskjet 460 Network Setup Tool allows you to configure network settings for the printer. You can configure wireless settings such as network location name and wireless mode, and wired settings such as TCP/IP address, router, and subnet mask. To open the HP Deskjet 460 Network Setup Tool 1. Double-click the Macintosh HD icon on the desktop. 2. Select Library, and then select Printers. 3.
• Self diagnostic testing for your device Runs a diagnostic test of your device. Select Printer on the Self Help menu on the Instant Support page to start diagnosing the devices. HP Instant Support checks the computer, and a list of configured devices appears.
myPrintMileage (Windows) myPrintMileage is a service that HP provides for tracking your device usage. This service helps you forecast device usage and plan the purchase of supplies.
Understanding device information pages The device information pages contain detailed printer information, including firmware version number, serial number, service ID, print cartridge information, default page settings, and printer media settings. The wireless configuration page contains 802.11 and Bluetooth connectivity information. NOTE: The printer must not be processing any print jobs while you print the configuration and diagnostic pages.
Printing device information pages from the software You can connect to the printer to print the following device information pages from the printer software. To print a test page from the Toolbox (Windows) 1. Open the Toolbox. See Toolbox (Windows). 2. Click the Printer Services tab. 3. Click Print a Demo Page. NOTE: If you are using a Pocket PC or Palm OS device, you can use the Toolbox software for PDAs. See Toolbox software for PDAs (Pocket PC and Palm OS).
Configuring the printer This section describes connecting to the printer and sharing the printer with other computers that are on the same network. NOTE: If you are connecting the printer to a computer running Windows XP (64-bit), download the printer software from http://www.hp.com/support/dj460 and install using Add Printer from the Printers or Printers and Faxes folder. NOTE: You must have administrator privileges to install a printer driver in Windows 2000 and later.
To connect the printer before the installing software If you connected the printer to the computer before installing the printer software, the Found New Hardware wizard appeared on the computer screen. NOTE: If you have turned on the printer, do not turn off the printer or unplug the cable from the printer while the installation program is running. If you do, the installation program will not finish. 1.
Installing the printer software and sharing the printer (Mac OS) You can connect the printer directly to Macintosh computers running Mac OS X (10.2 and 10.3). You can also share the printer on a local network. To install the software 1. Connect the printer to your computer with a USB cable. 2. Close any running applications. 3. Insert the Starter CD into the CD drive. The CD menu runs automatically. If the CD menu does not start automatically, double-click the Setup icon on the Starter CD. 4.
Uninstalling the printer software To uninstall the printer software (Windows) If you are using Windows 2000 or later, you must have administrator privileges to uninstall the printer software. 1. If the printer is connected directly to the computer with a USB cable, disconnect the printer. 2. Close any running applications. 3. Click the Start button, point to Settings, and then click Control Panel. 4. Double-click Add/Remove Programs. 5. Select the printer software that you want to remove. 6.
802.11 wireless connection This section describes how to set up and configure the printer for an 802.11 wireless connection. The recommended method for setting up this mobile printer for wireless communication with a single computer is using an “ad hoc” network. However, you might want to set it up on an existing “infrastructure” network that uses a wireless access point (WAP). For an overview of 802.11 wireless printing, see About 802.11. NOTE: 802.11 printing is available through 802.
About 802.11 wireless network settings In order to connect to an 802.11 wireless network, you need to know the network settings. If you do not know the settings for a network, you will need to get this information from a network administrator. You can configure the following 802.11 options for each profile: Wireless Network Name (SSID) By default, the printer looks for an ad hoc network called “hpsetup”. This is the wireless network name, or SSID. Your network may have a different SSID.
Setting up for 802.11 using factory defaults The factory default wireless network settings are: • Communication mode: ad hoc • Network name (SSID): hpsetup • Security (encryption): disabled NOTE: On the Mac OS, an ad hoc network is referred to as a computer to computer network.
If one of the previous conditions is not true, then repeat the preceding steps. 4. Close any running applications. 5. Insert the Starter CD into the CD drive. The CD menu runs automatically. If the CD menu does not start automatically, double-click the Setup icon on the Starter CD. 6. On the CD menu, click Install Printer Driver. 7. On the Connection Type screen, select Wireless, and then click Next. 8. Follow the onscreen instructions to complete the software installation. NOTE: When new 802.
Setting up for 802.11 on existing (non-default) networks If you want to connect to an existing network with settings other than the factory defaults (for example an infrastructure network), and are already connected wirelessly using the factory defaults, you can simply enter the network settings for one of the three positions of the wireless profile switch using the Toolbox (Windows) or HP Deskjet 460 Network Setup Tool (Mac OS). See Configuring and using 802.11 wireless profiles.
Configuring and using 802.11 wireless profiles The printer includes an 802.11 wireless profile switch so you can store settings for up to three 802.11 computers or networks. This allows you to easily move the printer from home to office or between any three wireless network environments. You can modify these wireless profiles using the Toolbox (Windows) or the HP Deskjet 460 Network Setup Tool (Mac OS). See Toolbox (Windows) and HP Deskjet 460 Network Setup Tool (Mac OS).
4. Click the Edit Profile button (current, 1, 2, or 3) for the profile you want to edit. The “current” profile is the current position (1, 2, or 3) of the wireless profile switch on the printer. 5. Enter the wireless profile information for the network that you want to connect to, and then click Save Profile. To configure 802.11 wireless profiles (Mac OS) NOTE: When new 802.
For example, if you configured profile 1 for printing in an infrastructure environment (for example, the office) and configured profile 2 for printing in an ad hoc environment (for example, away from the office or on the road), you only have to move the switch between 1 and 2 to switch between those profiles. Make sure the switch is in the appropriate position (1, 2, or 3) to match the profile you are using before sending a print job.
Bluetooth wireless connection This section describes how to set up and configure the printer for a Bluetooth wireless connection. For an overview of Bluetooth, see About Bluetooth. You can configure Bluetooth wireless settings during software installation (setup), or you can configure settings later using the Toolbox (Windows) or HP Printer Utility (Mac OS). See Configuring Bluetooth wireless settings. NOTE: If you are using a Pocket PC or Palm OS device, you can use the Toolbox software for PDAs.
To set up a Bluetooth wireless connection (Mac OS) 1. Connect the printer to your computer with a USB cable. 2. Open System Preferences, and from the Hardware list click Bluetooth. Make sure Bluetooth is turned on. 3. Insert the Starter CD into the CD drive. Double-click the CD icon on the desktop, and then double-click the Setup icon. Also, you can locate the Installer folder on the Starter CD. 4. Click Install Driver and follow the onscreen instructions. 5.
To configure Bluetooth wireless settings (Mac OS) Bluetooth connections are supported in Mac OS X (10.3 and later), provided Bluetooth hardware is included or installed in your computer. 1. Connect the printer to your computer with a USB cable. 2. Insert the Bluetooth wireless printer card into the CF slot in the printer. (See Installing the 802.11 or Bluetooth wireless printer card.) 3. Open the HP Printer Utility. See HP Printer Utility (Mac OS). 4. Select the printer and click Launch Utility. 5.
To change the printer’s Bluetooth device name (Windows) 1. Connect the printer to your computer with a USB cable. 2. Open the Toolbox. See Toolbox (Windows). 3. Click the Printer Services tab. 4. Click Bluetooth Settings. 5. Enter a new printer name of up to 60 characters in the Printer Name box. 6. Click OK. The printer’s Bluetooth device name is changed. To change the printer’s Bluetooth device name (Mac OS) 1. Connect the printer to your computer with a USB cable. 2. Open the HP Printer Utility.
Reset device access The following steps will clear all bonded devices from the printer’s memory. To reset device access (Windows) 1. Open the Toolbox. See Toolbox (Windows). 2. Click the Printer Services tab. 3. Click Bluetooth Settings. 4. Click the Reset Device Access button. A warning dialog box appears. 5. Click OK to close the warning dialog box. All bonded devices are removed from the printer’s memory. To reset device access (Mac OS) 1. Open the HP Printer Utility. See HP Printer Utility (Mac OS). 2.
To reset to factory default settings NOTE: Using the following instructions will reset only the printer’s Bluetooth settings. 1. Press and hold down (Power button). 2. While holding down button) 6 times. (Power button), press 3. Release (Cancel button) 4 times, then press (Resume (Power button). To turn off Bluetooth To turn off Bluetooth printing, remove the Bluetooth wireless printer card from the printer.
Bluetooth wireless profiles Serial port profile (SPP) The Serial Port Profile is a wireless version of a serial port on the printer that can be used with notebook computers, Pocket PC devices such as HP iPAQs, and other PDA devices to print with Bluetooth wireless technology. The Serial Port Profile sends data as a series of bytes and does not support bi-directional communication.
Chapter 4 - Managing and configuring the printer
5 Maintaining and troubleshooting This chapter explains basic printer maintenance and troubleshooting. You can find information about the state of the printer and the print cartridges from the Toolbox (Windows), the HP Printer Utility (Mac OS), and the Toolbox software for PDAs (Pocket PC and Palm OS) if you have one of these installed. You can also perform maintenance functions from these utilities.
Cleaning the print cartridges If printed characters are incomplete, or if dots or lines are missing from the printouts, you might need to clean the print cartridges. These are symptoms of clogged ink nozzles, which can result from prolonged exposure to air. NOTE: Before you clean the print cartridges, make sure the print cartridge ink levels are not low or empty. Low ink levels can also cause incomplete characters, missing lines, or dots on the printouts.
To clean print cartridges manually Poor contact between the print cartridges and the print cartridge cradles can also affect the quality of the printout. When this occurs, try cleaning the electrical contacts on the print cartridges and print cartridge cradles. 1. Remove the print cartridge from the printer. (See Replacing the print cartridges.) 2. Clean the electrical contacts on the print cartridge cradle with a dry cotton swab. 3.
Replacing the print cartridges You can check the ink levels from the Toolbox (Windows), the HP Printer Utility (Mac OS), and the Toolbox software for PDAs (Pocket PC and Palm OS). For information about using these tools, see Overview of printer management tasks. After removing a print cartridge from its package, install it right away. CAUTION: HP recognizes customer’s choice, but cannot guarantee the quality or reliability of nonHP print cartridges.
2. With the printer turned on, open the front access cover. Wait for the carriage to stop moving. This should take only a few seconds. CAUTION: Only remove or install print cartridges when the print cartridge carriage stops moving. 3. Lift the print cartridge latch open and gently remove the print cartridge from its cradle compartment. . 4. Insert the new print cartridge into its cradle compartment at the same angle at which you removed the old print cartridge.
5. Close the print cartridge latch. If the cartridge is inserted correctly, closing the latch gently pushes the cartridge into its cradle compartment. Press the latch to make sure it is seated flat on the cartridge. 6. Close the front access cover. 7. Wait for the carriage to complete the print cartridge initialization routine and return to the home position at the left side of the printer before using the printer.
Printing with a single print cartridge If one of the print cartridges runs out of ink before you can replace it, you can still print with a single print cartridge.
Replacing the ink service module The replaceable ink service module holds waste ink from the black print cartridge. When it is almost full, the printer lights will prompt you to replace it. See Printer light patterns. When the ink service module is full, the printer will stop printing. If you have a new ink service module, install it immediately by following the instructions that come with it. Otherwise, visit http://www.hp.com/support/dj460 or see Support and warranty to get a replacement.
Troubleshooting tips and resources Use the following sections to resolve printing problems: • For printing problems, see Resolving printing problems. • For paper jam and paper-feed problems, see Resolving paper-feed problems. • For installation problems, see Troubleshooting installation issues. If these sections do not resolve the problem, see General troubleshooting tips and check the items in that section. If your problem is still not resolved, see Support and warranty for information on contacting HP.
• You are not running too many programs when performing a print job. Close programs that you are not using or restart the computer before attempting the print job again. • Any necessary software, such as Printboy for Palm OS users, is installed in the host device if using a Bluetooth connection. Make sure your Bluetooth settings are correct. See Bluetooth wireless connection. • Your wireless network settings are correct if using an 802.11 connection. See 802.11 wireless connection.
Resolving printing problems This section provides solutions to common printing problems. Printer shuts down unexpectedly Check the power and power connections Make sure the printer is connected firmly to a functioning alternating current (AC) power outlet. See Printer specifications for voltage requirements. All printer lights are blinking A non-recoverable error has occurred Turn the printer off and turn it back on.
Printer does not accept print cartridge Check the print cartridge Remove the print cartridge and make sure the protective tape has been removed completely from the print cartridge. See Cleaning the print cartridges. Clean the print cartridge Complete the print cartridge cleaning procedure. See Cleaning the print cartridges. Turn off the printer after removing the print cartridge After removing the print cartridge, turn off the printer, and then turn on the printer without the print cartridge installed.
Blank page is printed Check for empty print cartridges Check the printer lights to see which cartridge is low. The Toolbox (Windows), HP Printer Utility (Mac OS), and Toolbox software for PDAs (Pocket PC and Palm OS) provides print cartridge information. If you are printing black text and a blank page prints, the black print cartridge might be empty. See Replacing the print cartridges. Check the printer setup See General troubleshooting tips.
Check the DPOF settings If printing a DPOF file from a memory card, make sure the DPOF file was set up correctly in the device that created it. Please see the documentation that came with the device. Always load the media for portrait printing. Check the borderless print settings If printing using a PictBridge device, make sure the media settings in the device are correct or are defaulting to the current printer settings.
Check the margin settings • Make sure the margin settings for the document do not exceed the printable area of your printer. For information about margin settings, see Changing print settings. • If the text or graphics are cut off at the edges of the page, make sure the margin settings for the document do not exceed the printable area of your printer. For information about margin settings, see Changing print settings.
Check the type of media loaded in the printer • Make sure the tray supports the type of media you have loaded. See Understanding supported media types and weights. • Make sure you have selected the tray in the printer driver that contains the media you want to use. See Transparencies. Check the rollers in the printer • The rollers in the printer might be dirty, causing lines or smudges to appear on your printout.
Ink is smearing Check the print settings • When you print documents that use more ink, allow more time for the pages to dry before handling or stacking the printouts. This is especially true for transparencies and photo papers. In the printer driver, select Best mode, and also increase the ink drying time and reduce the ink saturation using the ink volume control under the advanced color features (Windows) or ink features (Mac OS).
Output is faded or dull colored Check the print mode The Fast Normal and Fast Draft modes in the printer driver allow you to print at a faster rate and are good for printing drafts. For better results, select Normal or Best mode. Check the paper type setting When printing on transparencies or other special media, select the corresponding media type in the printer driver. See Printing on special and custom-sized media.
Wrong colors are printing Check the print settings • Make sure Print in Grayscale is not selected in the printer driver. See Changing print settings. • For Windows, try adjusting the Saturation, Brightness and Color Tone in the printer driver. For the Mac OS, adjust these settings from the Color Options panel under Paper Type/Quality, in the Print dialog box. Check the print cartridges Check to make sure that both cartridges are installed and functioning correctly.
Colors do not line up properly Check the print cartridges • Check to make sure that both cartridges are installed and functioning correctly. Print cartridges might need to be cleaned. See Cleaning the print cartridges. Print cartridges might have run out of ink. Replace any empty cartridge. Try removing and reinstalling the cartridges, making sure they snap firmly into place. See Replacing the print cartridges.
Resolving paper-feed problems This section provides solutions to common paper-feed problems. Media is not picked up from the input tray • Remove the media, straighten it, and reload. • Make sure you are using a supported size and type of media. See Selecting print media. • Make sure to fully extend the input tray extension if your printer model has an extension.
5. If the media is visible from the output slot, gently pull it out from the slot. If the media is not visible, open the front access cover and clear jammed media. NOTE: Remove jammed media slowly and steadily to prevent media tear. 6. If the print carriage is obstructing the jam, gently push it to one side and then remove the media. 7. If the jammed media is not visible in the print area located inside the printer, remove what is visible in the input tray. 8.
Troubleshooting installation issues If you had trouble installing the printer, check the following items. Problems printing an alignment page Whenever you install a new print cartridge, you should align the print cartridges for the best possible print quality. You can discard the alignment page after it is printed. If the printer does not print the page, see General troubleshooting tips. Problems installing software Check the computer requirements Make sure the computer meets the system requirements.
Problems setting up 802.11 or Bluetooth wireless communication If you have problems printing using an 802.11 or Bluetooth wireless connection, try the following suggestions. For more information on configuring wireless settings, see 802.11 wireless connection and Bluetooth wireless connection. NOTE: To enable 802.11 wireless communication, you must complete the wireless installation by running the installer program on the Starter CD.
Check the wireless settings • Make sure the wireless profile switch on the back of the printer is switched to the correct wireless profile you are using. Make sure you are using a profile that was configured during installation. See 802.11 wireless connection.
Check the wireless signal Wireless communication can be interrupted or unavailable if there is signal interference, distance or signal strength problems, or if the printer is not ready for some reason. • Make sure the printer is within range of the 802.11 or Bluetooth sending device. 802.11 printing allows wireless printing up to 100 meters (300 feet). Bluetooth printing allows wireless printing up to 10 meters (30 feet). • If a document doesn't print, there could be signal interruption.
A Printer lights reference The printer lights indicate printer status and are useful for diagnosing printing problems. This chapter provides a list of printer status light combinations, what they indicate, and how to solve the problem. Printer buttons and lights (Cancel button) – Cancels the current print job. The 5. Left print cartridge light – Blinks when the left print cartridge is absent or improperly functioning.
Printer light patterns Light description and light pattern Power light is green. Explanation and recommended action If using AC power: Printer is turned on and idle. If using battery power: Battery is 41-100% charged and printer is turned on and idle. • Power light is amber. Battery is 10-40% charged and printer is turned on and idle. • Power light is red. Appendix A - Printer lights reference If out of paper, load paper. Press button) to continue the print job.
Light description and light pattern Right print cartridge light blinks. Explanation and recommended action The right print cartridge needs attention. • Right and left print cartridge lights blink. Tri-color and right print cartridges need attention. • Left print cartridge light on. Replace the print cartridge. See Replacing the print cartridges. Tri-color and right print cartridges are low on ink. • Power light off, resume light blinks. Replace the print cartridge.
Light description and light pattern Resume light blinks, left and right print cartridge lights on. Explanation and recommended action Media jam or pick motor stall. • Clear the jammed paper. See Troubleshooting installation issues. After clearing the jam, press (Resume button) to continue the print job. If no paper jam exists, press (Resume button). If this does not work, try turning the printer off and then on again, and resend the print job.
B HP supplies and accessories This chapter provides information on HP supplies and accessories, as well as ordering information. Ordering printing supplies online You can order HP supplies and accessories from the HP website. Visit hpshopping.com (http://www.hpshopping.com) for more information. Accessories HP Bluetooth wireless printer card C8249A HP 802.
Supplies NOTE: The availability of printer supplies varies by country/region. Print cartridges HP black print cartridge (11 ml) HP tri-color print cartridge (14 ml) HP tri-color print cartridge (7 ml) HP photo print cartridge HP gray photo print cartridge HP media Plain papers Media Size Quantity Availability Part number HP Bright White Paper A4 500 sheets Europe C1825A 250 sheets Europe C5977B 500 sheets Europe HPB1124 250 sheets Europe HPB250 210 by 297 mm (8.27 by 11.
Inkjet papers Media Size Quantity Availability Part number HP Premium Paper A4 200 sheets Europe 51634Z 150 sheets North America Q5449A 50 sheets North America Q5499A 210 by 297 mm (8.27 by 11.69 inches) HP Premium A Presentation Paper 215.9 by 279.4 mm (8.5 by 11 inches) HP Photo and A Project Paper, Matte 215.9 by 279.4 mm (8.
Media Size Quantity Availability Part number HP Premium Photo 210 by 297 mm 20 sheets Europe Q2519A Paper (8.27 by 11.
Media Size Quantity Availability Part number HP Photo Paper, 10 by 15 cm 20 sheets Europe C7891A Glossy (4 by 6 inches) 60 sheets Europe C7894A 50 sheets Europe C7897A 25 sheets Europe Q5437A 100 sheets China Q5440A 100 sheets China Q2509AC 100 sheets Asia Pacific Q5442A 40 sheets Asia Pacific Y2144A 100 sheets Asia Pacific Q2511A 40 sheets Asia Pacific Y2143A with tab HP Photo Paper, 10 by 15 cm Glossy (4 by 6 inches) with tab HP Photo Paper, A4 Glossy 210 by 29
Media Size Quantity Availability Part number HP Everyday Photo A 100 sheets China C7007AC 50 sheets China C3836AC 20 sheets Europe Q1981A 50 sheets Europe C3837A 20 sheets Asia Pacific Q2504A 20 sheets Asia Pacific Q1951A 20 sheets Asia Pacific Q1952A 20 sheets Asia Pacific Q6602A 60 sheets China Q2502AC 20 sheets China Q6950AC 25 sheets China Q6569AC Paper, Matte 215.9 by 279.4 mm (8.5 by 11 inches) HP Premium High-Gloss A Film 215.9 by 279.4 mm (8.
Media Size Quantity Availability Part number HP Premium Plus Photo A 50 sheets China Q1785AC 20 sheets China Q1977AC 60 sheets China Q1978AC 20 sheets China C6831AC 20 sheets China Q6568AC 100 sheets China Q5431AC 20 sheets Europe Q2503A 20 sheets Europe C6832A 20 sheets Europe C6951A 50 sheets Europe Q1786A 215.9 by 279.4 mm (8.
Media Size Quantity Availability Part number HP Premium Plus Photo 10 by 15 cm 20 sheets Europe Q1979A 60 sheets Europe Q1980A 20 sheets Europe Q2507A 60 sheets Europe Q2508A 20 sheets Europe Q6572A 20 sheets North America C7013A 20 sheets Europe and Asia C7014A (4 by 6 inches) with tab HP Premium Plus Photo 10 by 15 cm (4 by 6 inches) with tab HP Premium Plus Photo 10 by 15 cm (4 by 6 inches) with tab HP Premium Plus Photo 10 by 15 cm (4 by 6 inches) with tab HP Premium Pl
Transparency films Media Size Quantity Availability Part number HP Premium Inkjet A4 20 sheets Europe C3832A 50 sheets Europe C3835A 50 sheets Europe C7029A 20 sheets Europe C7031A Transparency Film 210 by 297 mm (8.27 by 11.69 inches) HP Premium Inkjet A4 Transparency Film 210 by 297 mm (8.27 by 11.69 inches) HP Premium Plus A4 Inkjet Transparency Film 210 by 297 mm (8.27 by 11.69 inches) HP Premium Plus A4 Inkjet Transparency Film 210 by 297 mm (8.27 by 11.
Media Size Quantity Availability Part number HP Address Labels, A 100 sheets Europe Q2588A 25.4 by 66.67 mm 215.9 by 279.4 mm (1 by 2 5/8 inches) (8.5 by 11 inches) HP Shipping Labels, A 25 sheets Europe Q2591A 50.8 by 101.6 mm 215.9 by 279.4 mm (2 by 4 inches) (8.5 by 11 inches) HP Shipping Labels, A 100 sheets Europe Q2592A 50.8 by 101.6 mm 215.9 by 279.4 mm (2 by 4 inches) (8.5 by 11 inches) HP Shipping Labels, A 100 sheets Europe Q2594A 84.66 by 101.6 mm 215.
Media Size Quantity Availability Part number HP Matte Greeting A 20 sets C1812A 20 sets C6042A Cards, White, 1/4 fold 215.9 by 279.4 mm (8.5 by 11 inches) HP Matte Greeting A4 Cards, White, 1/4 fold 210 by 297 mm (8.27 by 11.69 inches) Brochure papers Media Size Quantity Availability Part number HP Brochure & Flyer A 150 sheets China Q1987AC Paper, Gloss 215.9 by 279.4 mm (8.
Appendix B - HP supplies and accessories
C Support and warranty The information in the troubleshooting sections suggest solutions to common problems. If your printer is not operating properly and those suggestions did not solve your problem, try using one of the following support services to obtain assistance. Obtaining electronic support You can obtain support from HP from the following electronic sources: • Web Visit the printer website on hp.com for the latest software, product, operating system, and support information: http://www.hp.
Telephone support numbers In many location, HP provides toll free telephone support during the warranty period. However, some of the support numbers listed below might not be toll free. For the most current list of telephone support numbers, see http://www.hp.com/support.
Country/Region Telephone number Denmark www.hp.com/support Dominica 1-800-711-2884 Dominican Republic 1-800-711-2884 Ecuador 1-999-119 / 800-711-2884 (Andinatel) 1-800-225-528 / 800-711-2884 (Pacifitel) Egypt (02) 6910602 El Salvador 800-6160 Finland www.hp.com/support France www.hp.com/support French Guiana 0-800-990-011 / 800-711-2884 Germany www.hp.com/support HP bietet während der Gewährleistungsfrist vielerorts gebührenfreien telefonischen Support an.
Country/Region Telephone number Lebanon +971 4 224 9189 Luxembourg www.hp.com/support Macedonia * Malaysia 1800 888588 Malta * Mexico Mexico City: 55-5258-9922 Outside Mexico City: 01-800-472-68368 Moldova * Morocco +33 1 4993 9230 Netherlands www.hp.com/support Netherlands Antilles 001-800-872-2881 / 800-711-2884 New Zealand 0800 441 147 Nicaragua 1-800-0164 / 800-711-2884 Nigeria * Norway www.hp.
Country/Region Telephone number Taiwan 02-8722 8000 0800 010 055 Thailand (2) 353 9000 Trinidad and Tobago 1-800-711-2884 Tunisia +33 1 4993 9230 Turkey +90 (212) 291 38 65 Turks and Caicos Islands 01-800-711-2884 Ukraine (044) 230-51-06 United Kingdom www.hp.com/support United Arabic Emirates (UAE) 600 54 4747 United States 1-800-474-6836 Uruguay 0004-054-177 U.S. Virgin Islands 1-800-711-2884 Vatican City www.hp.
Hewlett-Packard limited warranty statement HP product Duration of Limited Warranty Software 90 days Accessories 90 days Print cartridges* Until the HP print cartridge has been depleted of HP ink, or until the “end of warranty” date printed on the cartridge, whichever occurs first. Printer peripheral hardware (see below for details) 1 year * For more detailed warranty information, see http://www.hp.com/support/inkjet_warranty. Extent of limited warranty 1.
Limitations of warranty TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Limitations of liability 1. To the extent allowed by local law, the remedies provided in this Warranty Statement are the customer’s sole and exclusive remedies. 2.
Appendix C - Support and warranty
D Regulatory information FCC statement The U.S. Federal Communications Commission (in 47 cfr 15.105) has specified that the following notices be brought to the attention of users of this product. This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
VCCI statement (Japan) Regulatory model number For regulatory identification purposes, your product is assigned a Regulatory Model Number. The Regulatory Model Number for your product is SNPRC-0502. The regulatory number should not be confused with the product name (HP Deskjet 460C, HP Deskjet 460CB, HP Deskjet 460wf, HP Deskjet 460wbt) or product number (C8150A, C8151A, C8152A, C8153A). Power cord statement The power cord cannot be repaired.
Environmental sustainability program Hewlett-Packard is committed to providing quality products in an environmentally sound manner. HP continuously improves the design processes of its printers to minimize the negative impact on the office environment and on the communities where printers are manufactured, shipped, and used. HP has also developed processes to minimize the negative impact of the disposal of the printer at the end of its printing life.
Hazardous materials This HP product contains the following materials that may require special handling at end-of-life: • Lead in solder • A lithium-ion rechargeable battery Battery specifications The following table provides specifications for the battery. Specification Value Battery part number C8263A Battery material Lithium-ion Battery type Cylindrical Quantity per product 3 Weight 178 grams (6.
Recycling Design for recycling has been incorporated into this printer: • The number of materials has been kept to a minimum while ensuring proper functionality and reliability. • Dissimilar materials have been designed to separate easily. • Fasteners and other connections are easy to locate, access, and remove using common tools. • High-priority parts have been designed so that they can be accessed quickly for efficient disassembly and repair.
Declaration of Conformity according to ISO/IEC Guide 22 and EN 45014 Manufacturer’s Name: Hewlett-Packard Singapore (Pte) Ltd Manufacturer’s Address: Imaging and Printing Manufacturing Operations Singapore 60 Alexandra Terrace, #07-01, The Comtech, Singapore 118502 declares, that the product Product Name: HP Deskjet 460C, HP Deskjet 460CB, HP Deskjet 460wf, HP Deskjet 460wbt Product Number: C8150A, C8151A, C8152A, C8153A Regulatory Model Number(1): SNPRC-0502 Product Accessory Number: C8263A Batt
E Printer specifications For media and media specifications, see Selecting print media. Physical specifications Available models and physical dimensions Size (width by depth by height) 340.2 by 163.8 by 80.5 mm (19.9 by 6.45 by 3.15 inches) *These are the maximum dimensions. Weight 2.0 kg (4.2 lb) without print cartridges and battery 2.1 kg (4.63 lb) without print cartridges but with battery Product features and capacities Connectivity • • • • • • • USB 2.
Power Supply Universal Power Supply Power Requirements Power adapter Input voltage: 100 - 240 AC, 50/60 Hz Output voltage: 18.5 VDC, 3.5 A Battery C8263A* Lithium-ion ~2300 mAh (11.1 VDC) *Included with the HP Deskjet 460cb, 460wf, and 460wbt printers. Power Consumption Less than 2 watts when off, 5 watts maximum non-printing, 25 watts maximum printing.
Index 4800x1200 optimized dpi 30 802.
environmental specifications 126 environmental sustainability program 121 error messages settings in Toolbox 41 F Fast mode 83 FCC statement 119 fonts included with printer 125 G garbled text troubleshooting 84 graphics troubleshooting 85 H hazardous materials in product 122 help online help 10 HP PCL3 enhanced 125 HP Photo Printing Software 37 HP Printer Utility (Mac OS) 43 HP Supplies and Accessories ordering information 99 hpshopping.
printing from 30 PIN code 64 Pocket PC printing from 33 power troubleshooting 79 power cord statement 120 power specifications 126 Preferences, Toolbox 41 print cartridges aligning 74 calibrating color 75 cleaning 70 cradle compartment 11 handling 72 printing with single print cartridge 75 replacing 72 status 41 print quality troubleshooting 83 print settings changing 27 print speed 125 print speed slow troubleshooting 80 Printboy printing instructions 35 printer buttons and lights 95 cleaning 69 documentat
radio interference 80 resolving printing problems 79 slow printing, speed of printer is slow 80 software installation 91 text and graphics 88 text, graphics 85 tips and resources 77 wireless communication 92 wrong colors printing 87 two-sided (duplex) printing 28 typefaces included with printer 125 U uninstalling software 52 USB Flash drive 37 USB, Bluetooth adapter 18 V VCCI statement (Japan) 120 voltage requirements 126 W warranty statement 116 websites HP supplies and accessories 99 hpshopping.
© 2005 Hewlett- Packard Development, L.P. www.hp.
