User's Manual

12 Troubleshooting
There are some issues that may cause an application error window to be displayed, showing one or more
error codes and descriptions. These are listed in the table below.
Error code Short description Full description
2001-0199 Non-recoverable generic database
error
An internal database error has occurred. Restart the application.
If the problem persists, contact your reseller.
2002-0186 Disk error: can't create temporary
storage in infrastructure
The application does not have sufficient system resources to create
temporary data. You are recommended to restart the application. Before
restarting the application, check that, for example, your hard disk has
sufficient free space.
2002-1086 Disk error in analysis The application does not have sufficient system resources to perform the
file analysis. It is recommended to restart the application. Before restarting
the application you can check if for example your system has sufficient disk
space.
2002-1097 Analysis: application or resources
not found or no access permissions
The application stopped working. One of its resources is not responding.
You are recommended to restart the application.
If the problem persists, the application may need to be reinstalled. Contact
your reseller if necessary.
2002-2086 Disk error: can't create temporary
storage in job processing
The application does not have sufficient system resources to process a job
you want to print. You are recommended to restart the application. Before
restarting the application, check that, for example, your hard disk has
sufficient free space.
2002-2097 Application or resources not found
or no access permissions
The application stopped working. One of its resources is not responding.
You are recommended to restart the application.
If the problem persists, the application may need to be reinstalled. Contact
your reseller if necessary.
2002-5086 Disk error: HP-GL/2 can't write to
disk
The application does not have sufficient system resources to process an
HP-GL/2 file. You are recommended to restart the application. Before
restarting the application, check that, for example, your hard disk has
sufficient free space.
2002-6186 Disk Error in PDF Library The application does not have sufficient system resources to analyze a PDF
document. You are recommended to restart the application. Before
restarting the application, check that, for example, your hard disk has
sufficient free space.
2202-5160 Disk error: can't create temporary
storage in imaging library
The application does not have sufficient system resources.You are
recommended to restart the application. Before restarting the application,
check that, for example, your hard disk has sufficient free space.
2202-8089 Unsupported printer or required
license
Check that the printer you are trying to use is supported by the application
(see Supported printers on page 5). In particular, check that it is a
PostScript printer.
Check that the required licenses are installed (see Licensing on page 6).
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