Administration Manual

Mail-To-Me mes
sages
If you use Domin
o native journaling, HP EAs-D Tools must be configured and the cleanup agent enabled.
Domino native j
ournaling cannot filter out messages that users send to themselves from the IAP Web
Interface. Si
nce these messages are a lready archived, the mining agents skip them and leave them
in the journ a l
. EAs-D Tools provides an automated proc ess for removing Mail-to-Me messages from
the journal mail-in database.
HP EAs-D Tools and the mail-in database must be on the same server. For the steps to create and
configure EA
s-D Tools, see “Configuring the HP EAs–D Tools database” on page 141.
NOTE:
If you use EAs Domino journaling, Mail-To-Me messages are handled in the journaling rules content
exceptions. See “Creating HP EAs Domino journaling rules” on page 85.
Journaling recommendations
Advanced Filtering (HP EA s Domino journaling)
• Use HP EAs-D Mail Journal (hprim/hp_riss_journal.nsf) as the mail-in database.
In this database, HP has removed the $Inbox folder and several other folders that are found in
the standard D omino journal template. $Inbox i s known to cause journaling problems when too
many messages accumulate inside the folder.
• Do not use a customized journal template for the mail-in database. Customized templates can
cause rissminer to report an incorrect number of m essage processes, along with other potential
problems.
• Make sure the encryption option in the Mail-In Database document is not spec if ied.
• Create journaling rules using the instructions in
“Creating H P EAs Dom ino journaling rules” on page 85.
• Do not edit an EAs Domino journaling rules document while the Advanced Filtering ser ver
task (mwadvt) is loaded. Journaling rules information is stored in a m em ory c ache. If rules
are modified while the mwadvt task is loaded, messages m ight not be captured properly in
the journal database.
If a journaling rule requires modification, stop the mwadv t task by using the Domino server
console command tell mwadvt quit. After the task is stopped, all incoming and outbound
messages a re held in the ser ver’s mail.box until the task is reloaded. Make the necessary
changes to the journaling rules document(s) and ensure that all updated documents a re saved
and closed. Then, from the Domino Administrator or server console, issue the command load
updall hprim\hp_rissapi.nsf. Restart the mwadv t task by using the Dom ino server
console command load mwadvt. After the mwa dvt task has completed initialization and
restarted, all held messages are journaled using the updated rules and are released for routing
by the Domino router.
If more than one Domino server shares the API database, the mwadv t task must be stopped on all
servers while the journaling rule update(s) are perform ed. After the journaling rules document is
updated and saved, the database must be replicate d to all appropriate ser vers. When replication
is complete, reload the mwadvt task on all servers.
For more information, see “Editing journal rules” on page 89.
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Configuring compliance (journal) arc hiving