Instruction Manual

HP Video Converter
Supported Video Formats
Container Video Audio
MP4,M4V AVC (h264) AAC
MP4, M4V MPEG-4 AAC
DVR-MS MPEG-2 AC3
Unsupported Video Formats
Container Video Audio
WTV MPEG-1, 2, 4; WMV, VC1
MOV AVC (h264) AAC and others
Multiple other
containers
AVC (h264)
MKV AVC (h264)
MTS AVC (h264)
No Support for ISO
To determine if your video is compatible with Video Converter, check the following
• Check to see if the video file extension matches one of those listed in the Containers column. If it
matches, it is likely that the video is compatible with Video Converter. However, if the embedded
video or audio is an unsupported format, the file will not convert.
• See the documentation that came with the software or device that you used to create the video.
• Try converting a single test video using Video Converter.
Video Conversion Fails
1. To view the status of video conversion at the PC, double-click the Windows Home Server icon
in the system tray and log on.
At the Mac, select Launch Home Server Console from the Server menu
.
2. Click Media and then Video Converter on the left side of the Console.
3. Check Show All Converted Videos.
4. Click the Status column header to sort and group all Failed videos conversions together.
5. Examine the failed video conversions to determine the reason they failed.
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