Instruction Manual

Errors and Lights
FILE TRANSFER FAILURE
What to do about a failure when transferring files to the HP MediaSmart Server from your
computer.
To correct a file transfer failure
1. Compare files that you were transferring with the files on the shared folder and try transferring the
missing files again.
2. If the transfer fails again, check that you can access the Windows Home Server.
3. If you cannot access the Windows Home Server, check the network connections:
• Make sure that all the cable connections are correctly plugged in.
• Make sure the HP MediaSmart Server has power and the Network indicator light is aqua
white
.
Make sure the router (or switch) has power.
• Restart the router or switch (or unplug and plug it back in).
• Restart all the devices on the network, including the computers and the server.
Make sure your server and computers are on the same logical network (subnet). See What is an
advanced network configuration? in the Windows Home Server Console Help.
4. If the computer that you transferring files from is connected wirelessly to the network, try
connecting it with an ethernet cable.
5. Check the Event Viewer to see if the System logs show a disconnect:
• In Windows XP, click Start, Control Panel, Performance and Maintenance,
Administrative Tools, and then select Event Viewer.
• In Windows Vista, click Start, Control Panel, System and Maintenance,
Administrative Tools, and then select Event Viewer.
HEALTH INDICATOR CODES
The Tables below are a breakdown of the Health indicator displays. To see this code, using a
paper clip, press and release the recessed Status/Recovery button on the front of the server.
261