HP FAX-700 Facsimile Machine HP FAX-750 Facsimile Machine HP FAX-900 Facsimile Machine HP FAX-950 Facsimile Machine HP Part No: 5962-9599EUS Printed in U.S.A.
Notice The information contained in this document is subject to change without notice. HEWLETT-PACKARD MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Hewlett-Packard shall not be liable for errors contained herein or for consequential damages in connection with the furnishing, performance, or use of this material.
Publication History Changes in text to document updates, subsequent to the initial release, are supplied in new editions of the guide. The printing history of this guide is provided below: First Edition. . . . . . . . . . . . .
Conventions This guide uses the following conventions: Caution messages appear before or after procedures which, if not observed, could result in loss of data or in damage to equipment. Warning messages signal a specific procedure or practice which, if not followed correctly, could cause personal injury. Notes contain important information set off from the text.
About This Guide This guide is designed as a reference for people who provide post-sale technical support to end users of the HP FAX-700, HP FAX-750, HP FAX-900, and HP FAX-950 facsimile machines. It represents a collection of information gathered from Hewlett-Packard’s dealer and end-user support organizations. The purpose of this guide is to provide answers to frequently asked questions and solutions to common problems. While the content of this guide is comprehensive, it is not all inclusive.
Product Information Subject Page Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Fax Product Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Technical Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Product Description . . . . . . . . . . . .
Introduction This Technical Support Solutions Guide contains information necessary to support the HP FAX-700, HP FAX–750, HP FAX-900, and HP FAX-950 facsimile (fax) machines.
See Figure 1-1 for a simple diagram of the transmission process for Group 3 machines. Original Document Out Original Document In Scanner Printer Scanner Printer Data Compression Data Compression Transmission Over Phone Line Modem Modem Figure 1Ć1. Simple Diagram of Transmission Between Fax Machines Product Description The following paragraphs describe the HP FAX-700, HP FAX–750, HP FAX-900, and HP FAX-950 Facsimile Machines.
HP FAX-700 HP FAX-750 750-1 & 750-2 Figure 1Ć2. HP FAXĆ700 and FAXĆ750 Facsimile Machines HP FAX-900 and FAX-950 Description The HP FAX-900 is a stand alone plain paper inkjet facsimile (fax) machine. It is CCITT Group 3-ECM compatible. Designed to fit on a desktop, the fax machine weighs 8.5 kg (18.7 lb). The HP FAX-900 is a full-featured business fax machine with speed dialing for 50 stations, consisting of 34 speed-dialing and 16 one-touch keys.
The HP FAX-950 uses cut sheet plain paper and thermal inkjet cartridges. The HP FAX-950 includes 512 KB of memory (expandable up to 2.5 MB for broadcasting, delayed transmission, and memory reception of up to 28 pages. The HP FAX-950 has telephone/facsimile switching, a telephone answering machine interface with distinctive ring, and a handset. It also acts as a convenience copier. Features of the HP FAX-950 are compared with other HP fax machines in Table 1-2.
Table 1-1. HP Fax Machine Features Capability 700 750 900 950 ' ( ( # ! ! # , ) ! 0 % $# # ! % $# #(, ' # # () # * ( ( ), # +$ !!( # !!( F F F F # 0)$* ! # $#)'$!0% # ! *))$#( %'$ ' "" , ) ) ! 0 % $# #*" '( $' () ' ! # F F F F % *)$ ! # ),$0 ) #*" ' ' %' 0 ( #)( ) ! % $# #*" ' F F F F '$ ' " .( ( )$ % ' $'" '' )' #(" (( $# # %$!! # ( '$*% ! # $' ( -)' $# 0)$* .
Table 1-1. HP Fax Machine Features (Continued) Capability Description 700 750 900 950 $!! ! (- ($ * $ )" #( # " "$&- $& #$( & '( / ( $# ($ & (& * F F $!! # ! (- ($ !! $( & '( / ( $#' ($ & (& * # $&" ( $# F F ''+$& ' & * ( $ ' ' ! ( ( )' & ($ %& * #( # $&" / ( $# # ' #( ($ ( +&$# '( ( $# $& )# )( $/ & .
Table 1-2.
Table 1-2. Product Comparison (Continued) Feature FAXĆ700 FAX-750 FAXĆ900 FAXĆ950 "$( #$'( ' F F F F & ' ! # + ( ( ! % $# # #'+ & # " # F F F F !$ ( $#' !$ ( $#' $!! # !$ ( $# !$ ( $# )(.$ .% % & & %( $# F F F F )(.$ . # # ($& F F F F ( # & &&$& $&& ( $# "$ F F F F # " #( & %$&(' F F F F $)& %&$ & " )# ( $# -' F $# #( ! (& #'. " '' $# # & %.
Product Specifications Product specifications for the HP facsimile machines are provided in Table 1-3, Table 1-4, and Table 1-5. Table 1-3. General Specifications Specification HP FAXĆ700 HP FAX-750 Compatibility CCITT Group 3 CCITT Group 3 CCITT Group 3 CCITT Group 3 Transmission Speed 9 seconds using Chart No. 1*, memĆ ory to memory, Standard resoluĆ tion 9 seconds using Chart No. 1, memĆ ory to memory, Standard resoluĆ tion 12 seconds using Chart No.
Table 1-3. General Specifications (Continued) Specification HP FAXĆ700 HP FAX-750 HP FAXĆ900 HP FAXĆ950 Product Dimensions Width 345.4 mm (13.6 in) Height 218.4 mm (8.6 in) Depth 330.2 mm (13 in) Width 429.3 mm (16.9 in) Height 218.4 mm (8.6 in) Depth 330.2 mm (13 in) Width 401 mm (15.8 in) Height: 267 mm (10.5 in) Depth: 597 mm (23.5 in) Width 478 mm (18.8 in) Height: 267 mm (10.5 in) Depth: 597 mm (23.5 in) Product Weight 8.99 kg (19 lb) (excluding paper) 9.46 kg (20 lb) (excluding paper) 8.
Table 1-3. General Specifications (Continued) Specification Current (max) HP FAXĆ700 HP FAX-750 Frequency HP FAXĆ900 HP FAXĆ950 Power Consumption (Approximate) Standby Sending Receiving Copying Maximum Acoustics (ApproxĆ imate in all operĆ ating modes Table 1-4.
Table 1-5.
Table 1-5.
Table 1-6. Paper Specifications Paper Size U.S. letter (8 1/2 in x 11 in) U.S. legal (8 1/2 in x 14 in) A4 (210 mm x 297 mm) Effective Printing Width See Figure 1Ć5 and Figure 1Ć6 Paper Type Cut sheet Cut Edge Conditions Sharp blade cut, with no visible fray Finishing Dimensions 0.0313 inch of nominal, corners 90_ 0.
Media Print Area (FAX-700 and FAX–750) The maximum printable area for the HP FAX-700 and HP FAX–750 is shown in Figure 1-5. 2 mm (0.08 in) Printable area Letter: 8.27 by 10.46 in (210.0 by 265.4 mm) Legal: 8.27 by 13.46 in (210.0 by 341.6 mm) A4 8.03 by 11.14 in (204.0 by 283.0 mm 12 mm (0.47 in) 3 mm (0.12 in) 3 mm (0.12 in) Figure 1Ć5.
Media Print Area (FAX-900 and FAX-950) The maximum printable area for the HP FAX-900 and HP FAX-950 is shown in Figure 1-6. 1.5 mm (0.06 in) Printable area Letter: 8.03 by 10.48 in (203.7 by 265.9 mm) Legal: 8.01 by 13.48 in (203.2 by 342.1 mm) A4 8.26 by 11.17 in (209.7 by 283.5 mm 12.0 mm (0.47 in) NOTE: Bottom margin shown is the default. Physical minimum is 3.9 mm (0.15 in). 6 mm (0.24 in) Letter-size paper 6 mm (0.24 in) Legal-size paper 3 mm (0.12 in) A4-size paper Figure 1Ć6.
Ordering Information The Hewlett-Packard facsimile products are listed in Table 1-7. Availability, technical information and items shipped with the fax machine are subject to change without notice. Additional documentation is listed in Table 1-8.. Table 1-7. Ordering Information Product HP Part Number which includes: Print Cartridge, Power Cord, Telephone Line Cord, and User's Guide. See also Figure 2Ć1.
Table 1-7. Ordering Information (continued) Product +!, HP Part Number $! " 2 ( $%)!- !- ,% ! %) .$%- #/% ! 1*,& 1%.$ +' %) *) *, 1$%.! +$*.* *+3 + +!, ! *(4 (!) ! 1!%#$. , )#! %- .* ' .
Table 1-7. Ordering Information (continued) Product HP Part Number Tray, Document Return FAX-900 FAX-950 C3510-60006 C3510-60006 Document IN Tray (Document Tray) FAX-900 FAX-950 C3510-60007 C3510-60007 Document OUT Tray (Recording Paper Tray) FAX-900 FAX-950 C3510-60008 C3510-60008 Cover, Rear FAX-900 FAX-950 C3510-60009 C3510-60009 Diagnostic ROM* FAX-900 FAX-950 C3510-60014 C3510-60014 *NOTE: No special ROM is needed on the HP FAX-700 and FAX-750 to perform diagnostics. Table 1-8.
Installation and Configuration Subject Page Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Major Assembly Identification Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Control Panel Overlay Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installation and Configuration Subject Page Connecting to an Answering Machine (Continued) Connecting an Answering Machine to the HP FAX-900 and FAX-950 . . . . . . . . . . . . . . . . . . . . Managing Incoming Calls on the HP FAX-700 and FAX-750 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configuring the Fax Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting the Date and Time on the HP FAX-700 and FAX-750 . . . .
Introduction This chapter provides information about installing the control-panel overlay and print cartridge. Where applicable, it also provides information about installing the paper supply tray, ADF paper catcher tray, document OUT tray, document IN tray, expandable memory card, separator pad, and handset. Information about connecting the facsimile to the telephone line, a telephone, and an answering machine is also given. The final portion of the chapter tells how to configure the facsimile machines.
Document IN Tray Extender (Tray 3) (C3530-43056) Document IN Tray (Document Feeder Assembly) (C3530-63051) Facsimile Machine ADF Door Document OUT Tray (Wet Paper Path Assembly) (C3530-62351 Paper Supply Tray (Paper Feed Guide) (C3530-42061) Print Cartridge Handset Telephone Assembly (C3781-60001) and Base Handset Cord Users Guide Line Cord (Telephone) Power Cord FAX-750-3 Figure 2Ć2.
Document OUT Tray (C3510-60008) Document IN Tray (C3510-60007) Top Cover Print Cartridge (51626A) Fax Machine ADF Cover Directory Cover (C3510-60010) Paper Supply Tray (C3510-60005) Line Cord (Telephone) Paper Supply Tray Extender Assy. (C3510-60006) FAX900–1 Figure 2Ć3.
Control Panel Overlay Views The control panel overlays of the HP FAX-700 and HP FAX-750 are identical except for the fax number at the top center of the panel. Figure 2-5 is an illustration of the HP FAX–700 control panel with the overlay in place. The FAX-750 control panel is exactly the same except for the fax number. Figure 2-6 is an illustration of the HP FAX-900 control panel with the overlay in place. Figure 2-7 is an illustration of the HP FAX-950 control panel with the overlay in place.
FAX950–26 Figure 2Ć7. Control Panel (HP FAXĆ950) Print Cartridge Installation the HP FAX-900 and FAX-950 Caution Handle the print cartridge only by the green top and take care not to touch the ink nozzles or the copper contacts while performing step 4. To install or change the print cartridge, perform the following steps: 1. Ensure that the automatic document feed cover is closed. If necessary, press down until the cover is firmly closed. 2. Lift open the top cover.
Top Cover Tape Print Cartridge Cradle Ribbon Cable FAX950-34 Figure 2Ć8.Removing Cartridge Cradle Securing Tape on the HP FAXĆ900 and FAXĆ950 4. Open the new print cartridge container to remove the print cartridge. Grasp the green portion of the cartridge, remove the cartridge from the container. Remove both strips of protective tape from the print cartridge nozzles. See Figure 2-9. EK_27 Figure 2Ć9. Removing the Print Cartridge From the Carton 5.
DETAIL A FX310–9 DETAIL B FX310–10 Figure 2Ć10. Print Cartridge Installation on the HP FAXĆ900 and FAXĆ950 7. Close the back cover. Print Cartridge Installation the HP FAX-700 and FAX-750 Caution Handle the print cartridge only by the green top and take care not to touch the ink nozzles or the copper contacts while performing step 4. To install or change the print cartridge, perform the following steps: 1. Ensure that the automatic document feed cover is closed.
Caution Be careful not to touch the ink nozzles or the copper contacts on the print cartridge while performing step 4. Touching the nozzles or copper contacts can cause earlier failure of the cartridge. 4. Handle the new print cartridge only by the green top. Gently remove both pieces of tape. See Figure 2-9. 5. Insert the print cartridge into the cradle. See Figure 2-12, DETAIL A. 6. Push the print cartridge toward the rear of the fax machine until it snaps into place. See Figure 2-12, DETAIL B.
Paper Supply Tray Media Size Setting (HP FAX-900 and FAX-950) In the FAX-700 and FAX-750 fax machines, the paper supply tray is adjusted for media size when the paper is loaded. Refer to the procedure titled Loading Paper into the HP FAX-700 and FAX-750 Fax Machines. In the FAX-900 and FAX-950, if the paper you plan to use does not fit properly in the paper supply tray, the paper supply tray size setting must be adjusted before the paper is loaded.
3. Pull the tray out of the fax machine. 4. Check whether or not the paper you plan to use fits into the tray as it is currently set. If the paper you plan to use fits into the tray, proceed to step 7. If your paper does not fit into the tray, remove any paper from the tray and continue with this procedure at step 5. 5. Press the snap tabs on the bottom of the tray in the directions shown in Figure 2-15 to release the paper size guides from the tray. FAX950–13 Figure 2Ć15.
Paper Supply Tray Loading A Word About Paper Your fax machine will accept U.S. letter size (8.5 in. by 11 in.), U.S. legal size (8.5 in. by 14 in.), or metric A4 size (210 mm by 297 mm) paper. HP fax machines work well with good quality bond and photocopy papers. Paper selection is important for optimum print quality. For paper recommendations and specifications, refer to chapter 1 of this document. Paper properties can change with environmental conditions.
ED_1 Figure 2Ć17. Pulling Out the Paper Tray Supply Extender (HP FAXĆ700 and FAXĆ750) 3. Slide the paper guide to the left if you are using U.S. letter (8.5 in. by 11 in.) or U.S. legal (8.5 in. by 14 in.) size paper. Slide the paper guide to the right if you are using metric A4 size (210 mm by 297 mm) paper. See Figure 2-18. U.S. Letter or Legal A4 EK_6 Figure 2Ć18. Adjusting the Paper Guide (HP FAXĆ700 and FAXĆ750) 4. Note 2Ć14 Take out a 1/2-inch (12.
FX310–12 Figure 2Ć19. Preparing the Paper for Loading 5. Slide the paper into the paper supply tray. See Figure 2-20. EK_5 Figure 2Ć20. Sliding Paper into the Paper Supply Tray (HP FAXĆ700 and FAXĆ750) 6. Slide the paper supply tray extender in until it is snugly against the installed paper.
Loading Paper into the HP FAX-900 and FAX-950 Fax Machines Before loading paper into the paper supply tray of the HP FAX-900 or FAX-950 fax machine the paper supply tray must be properly adjusted for media size. Perform the procedure titled Paper Supply Tray Media Size Setting (HP FAX-900 and FAX-950) in this guide. To load paper into the paper supply drawer, perform the following procedure: 1. Insert the paper tray firmly into the fax machine paper supply slot, so that the side snaps engage. 2.
ADF (Automatic Document Feeder) Document Catcher Tray Installation (HP FAX-900 and FAX-950 Only) To install the ADF Document Catcher Tray and set it up to catch documents, perform the following procedure: 1. Insert the paper supply tray firmly into the fax machine paper supply slot, so that the side snaps engage. 2. Swing the document catcher tray up and forward from the paper supply tray as shown in step 1 of Figure 2-22. 3.
Document OUT Tray HP FAX-700 and FAX-750 Document OUT Tray Extension The document OUT tray comes already installed in the HP FAX-700 and FAX-750. To extend the document OUT tray, perform the following steps: 1. Reach under the front panel to slide the document out tray forward. See Figure 2-24. EK_7 Figure 2Ć24. Sliding the Document OUT Tray Forward 2. Rotate the document out tray extender up and forward. See Figure 2-25. Document OUT Tray Extender FAX200–5 Figure 2Ć25.
HP FAX-900 and FAX-950 Document OUT Tray Installation With the tabs on the document OUT tray pointing down as shown in Figure 2-26, DETAIL A, install the tray in back panel of the fax machine as shown in Figure 2-26, DETAIL B. DETAIL A FAX950–1 DETAIL B FAX950–3 Figure 2Ć26.
HP FAX-900 and FAX-950 Document IN Tray Installation To install the document IN tray in the HP FAX-900 and FAX-950 fax machines, perform the following procedure: 1. With the front edge of the document IN tray pointing down as shown in Figure 2-28, DETAIL A, install the tray in the fax machine slot as shown in Figure 2-28, DETAIL B. DETAIL A DETAIL B FAX950–1 FAX950–3 Figure 2Ć28.
To install an expandable memory card in the HP FAX-950, perform the following procedure: 1. Switch OFF (O) the fax machine as shown in step 1 of Figure 2-29. 2. Lift up gently on the ADF as shown in step 2 of Figure 2-29. 3. Insert the memory card (print side up) as shown in step 3 of Figure 2-29. 4. Close the ADF. 5. Switch ON (I) the fax machine and check that it operates correctly. (The display will indicate the total amount of memory installed.) FAX950–27 Figure 2Ć29.
3. Locate the paper separator assembly. See Figure 2-31. Paper Separator Assembly (C3530-62913) Notch 750_11 Figure 2Ć31. Removing the Paper Separator Assembly 4. Remove the paper separator assembly by prying it out at the notch using your fingers, a coin, or a small screwdriver. 5. Install the new paper separator assembly. Caution The fax machine will not operate properly unless both corners of the ADF are snugly against the body of the machine as described in step 6. 6.
To replace the HP FAX-900 and FAX-950 paper separator pad, perform the following procedure: 1. Switch OFF (O) the fax machine. Open the top cover. See Figure 2-32. Slot at the Center Rear of the ADF FAX950–28 Figure 2Ć32. Opening the Top Cover (HP FAXĆ950 Shown) 2. Open the ADF cover. 3. Remove the paper separator from its slot at the center rear of the ADF next to the pressure switch. 4. Note that the small rubber pad of the separator assembly has a smooth side and a textured side.
6. Grasping the replacement paper separator so that the spring-loaded separator plate spring is held against the body of the separator, insert the paper separator into its slot until it snaps into place. See Figure 2-33. FAX950–20 Figure 2Ć33. Installing the Replacement Paper Separator Handset Installation (HP FAX-750 and FAX-950 Only) Handset Installation (HP FAX-750) To install the handset in the HP FAX-750, perform the following procedure: 1.
DETAIL A 750_4 DETAIL B EK_37 Figure 2Ć34. Installing the Handset in the HP FAXĆ750 4. Plug the end of the handset cord with the large connector into one of the connections marked TEL at the rear of the fax machine. See Figure 2-35. (The connections marked TEL at the rear of the fax machine are identical.) 750-44 Figure 2Ć35. Plugging in the Handset Cord Handset Base Removal (HP FAX-750 Only) To remove the handset base from the fax machine, perform the following procedure: 1. Remove the spittoon.
3. Remove the handset. 4. Place the fax machine on the bench top with the right side down and the bottom of the machine facing you. 5. Press both handset base tabs in toward the body of the base and work the base toward you and out of the fax machine. See Figure 2-36. 6. To replace the handset base reverse the above procedure. 750-4 Figure 2Ć36.
Connecting to the Telephone Line Note For best performance, the phone line should be connected directly to the fax machine. Your fax machine is not designed for use in a phone system that has call waiting, multiple phone extensions, caller ID, voice-mail, modems or roll-over lines. Use of a phone line having multiple extensions may cause transmission and/or reception problems if any of the extensions are picked up during data transmission/reception.
Connecting the HP FAX-900 and FAX-950 to the Telephone Line To connect the HP FAX-900 and HP FAX-950 to the telephone line, perform the following procedure: Connect a telephone line from the phone wall jack to the LINE connector on the back of your fax machine. See Figure 2-39. An HP FAX-900 is illustrated in Figure 2-39, but the method of connection to the telephone line is the same for the HP FAX-950. FAX950-23 Figure 2Ć39.
3. Plug the other end of the phone cord into the back of the telephone. See Figure 2-40. 750-50 ED_17 Figure 2Ć40. Connection the HP FAXĆ700 and FAXĆ750 to the Telephone 4. Connect the fax machine to a source of ac power. To set up the appropriate mode of reception, refer to the information under the heading “Managing Incoming Calls by Setting the Reception Mode on the HP FAX-700 and FAX-750” given later in this chapter. The mode of reception depends on the devices you have connected to your fax.
The following message appears: Call this fax number from another phone Have a telephone using the distinctive ring pattern you want to be detected call the customer’s fax machine number. Once the connection is made, the following message will appear on the message display: Ring cadence stored ’ENTER’ to continue Press the Enter button. The fax machine returns to the “settings” menu level. Press the Stop button to return the fax machine to the standby mode.
To configure a FAX-900 or FAX-950 for distinctive ring detect detection, press the buttons in the sequence shown. Use the numeric keyboard to select the pattern (1 through 5). Set Menu → 7 → 4 Set → 6 → → → 1. Normal 2. Type A 3. Type B 4. Type C 5.
With only a telephone (not an answering machine) connected to your fax machine, you can operate in one of three different modes. These modes are FAX mode, TELEPHONE mode and FAX/TEL Auto Switch mode. The modes and their use are presented in Chapter 3 of this guide. When shipped from the factory, your HP FAX-900 or FAX-950 is set to FAX mode and will automatically answer all calls as fax calls. The Receive Mode light on the fax machine front panel should be lit when in FAX mode.
Connecting an Answering Machine to the HP FAX-700 and FAX-750 Connect an answering machine to your fax if you want to receive both voice telephone calls and fax calls on the same line, or have your fax take fax calls and the answering machine take voice calls. Note You can not use the Remote Turn-on or Outgoing-message-only features of your answering machine when you connect it to your fax machine.
Connecting an Answering Machine to the HP FAX-900 and FAX-950 Connect an answering machine to your fax machine if you want to receive both voice telephone calls and fax calls on the same line, or have your fax machine take fax calls and the answering machine take voice calls. Note You can not use the Remote Turn-on or Outgoing-message-only features of your answering machine when you connect it to your fax machine.
In the Telephone Answering Machine Interface Mode, the answering machine attached to the HP FAX-900 or FAX-950 will answer all incoming calls and begin the outgoing message you recorded on the answering machine tape. The HP FAX-900 or FAX-950 will not pick up the line. During the outgoing message, the fax machine will monitor the incoming line for a fax tone signal.
machines. Choose Yes if you may receive faxes from older machines. D Remote Reception Remote Reception allows the fax to answer when your reception code (123 is the default) is dialed from any extension connected to your phone line, including the calling phone. Select Disable to turn this setting off.
Setting up the date and time (Continued) Do This To Display Using These Buttons Press the up and down arrows. When the month you want is displayed, press the right arrow to move to day. Browse to the day you want, then press the right arrow to move to year. Browse to the new year. If you make a mistake, use the left and right arrows to move to the mistake, then the up and down arrows to browse again. Select the Date Press the Enter key. Note that the display has changed.
To set the date and time, press the buttons in the sequence shown and enter the necessary information where requested. Set Menu Enter Date and Time 7 1 Set Stop Your fax machine is equipped with a Daylight Savings Time feature. This means that the fax machine clock will automatically set the time forward 1 hour on the first Sunday in April (that is, 2:00 am to 3:00 am) and set the time back one hour the last Sunday in October (that is, 2:00 am to 1:00 am).
To move the cursor in the display, use the left and right arrow keys. To correct an error, place the cursor over the erroneous character and enter the correct character. Character Code Entry on the HP FAX-900 Character codes are used to enter your logo, character ID, and to enter names in one-touch and speed dial numbers. Alphabetic characters are represented by two-digit character codes. Use the one-touch keypad to enter the two-digit character code for each alphabetic character.
Example: To enter the character ID DAVE, press the buttons in the sequence shown. Set Menu 7 Set 1 D Set V A E Set Stop Character Entry on the HP FAX-950 Characters are used to enter your logo, character ID, and to enter names in one-touch and speed dial numbers. Alphabetic characters are printed to the message window using the one–touch and program keys. See Figure 2-44 for an illustration of the one-touch keypad. Use the one-touch keypad to enter the each alphabetic character.
Using the examples shown next, you will see how to enter the character codes for various alphabetic characters. Example: To enter the logo HPFAX, press the buttons in the sequence shown. Set Menu 7 Set 1 H P F A X Set Stop Example: To enter the character ID DAVE, press the buttons in the sequence shown. Set Menu 7 Set 1 D Set V A E Set Stop Setting a Character ID on the HP FAX-900 and FAX-950 HP FAX-700 and HP FAX-750 fax machines do not have character ID capabilities.
You can enter a character ID up to 16 characters in length. Use the one-touch keypad to enter a two-digit character code or alphabetic character. You may want to use your company name as your character ID. For instructions on how to enter characters on the HP FAX-900 one-touch keypad, see the paragraphs under the heading, “Character Code Entry on the HP FAX-900”.
Setting the Logo on the HP FAX-900 The term, logo, is not used on the HP FAX-700 and FAX-750. The term, name, is equivalent to the term, logo, since the name is included in the header of documents sent with these machines. Your Logo is included in the header on documents you transmit and identifies you as the source of the documents. You can enter a Logo up to 25 characters in length. Use the one-touch keypad to enter a two-digit character code for each character.
To set the HP FAX-750 handset for pulse dialing, slide the DIAL switch to the left. See Figure 2-45. Figure 2Ć45. Setting the HP FAXĆ750 Handset for Pulse Dialing Setting the Pulse Dialing Method on the HP FAX-900 and FAX-950 Your HP FAX-900 or FAX-950 is factory set for touchtone dialing. If you connect your fax machine to a pulse dialing system, you will need to configure the fax machine for pulse dialing. Configuring for tone or pulse dialing requires setting fax parameter 6 to tone or pulse dialing.
Entering a Fax Access Code (HP FAX-950) A fax access code can be used to prevent unauthorized use of the fax machine. Once a code is entered, use of the machine to send a fax requires the entry of the access code. Receiving is not affected. The code can be entered, changed, and deleted as necessary. To enter a fax access code, press the buttons in the sequence shown and enter the necessary information where requested. Set Menu 7 4 Set 3 Enter 4-digit password.
Setting the Paper Size on the HP FAX-900 and FAX-950 Your HP Fax 900 is factory set for receiving documents using the standard paper size of the country of destination when ordered. In the U.S. A., it is set for receiving letter - 8 1/2 in. x 11 inch documents. Where the metric system is normally used, it is set for receiving A4 size documents. If you want to configure to receive U.S. legal (8 1/2 in. x 14 in.) or change to receive letter (8 1/2 in.
To permanently switch the memory-stored verification stamp ON, use the following procedure: Menu PRS Set/Volume– GHI 7 4 Set Type the numbers 28 Set Stop Type the number 2 Installation and Configuration 2Ć47
Operation and Usage Subject Page Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Turning the FAX machine ON and OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Turning the FAX-700 and FAX-750 ON and OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Turning the FAX-900 and FAX-950 ON and OFF . . . . . . . . . . . . . . . . . . .
Operation and Usage Subject Page Receiving a Document (Continued) Attended Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Unattended Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Attended/Unattended Modes on the HP FAX-900 and FAX-950 . . . . . . . . . . . . . . . . . . . . . . . . . Attended Modes . . . . . . . . . . . . . . . . . . . . .
Introduction This chapter gives information on the operation and usage of the HP FAX-700, HP FAX-750, HP FAX-900, and HP FAX-950 facsimile machines. For additional information about the fax machines’ control panels, refer to the following documents as appropriate: D HP FAX-700/750 User’s Guide D HP FAX-900 User’s Guide D HP FAX-950 User’s Guide Turning the FAX machine ON and OFF Turning the FAX-700 and FAX-750 ON and OFF 1. Plug the power cord into a grounded electrical outlet. 2.
D In transmitting mode, the fax machine is transmitting a document to another station. It cannot receive or transmit other documents. D In printing mode, the fax machine is printing a report, list, or document. D In information mode, information codes are shown in the message window. The fax machine is indicating an error condition, such as no paper in the paper IN tray. It can receive and transmit documents under most error conditions.
Control Panel Keys and Functions HP FAX-700 and HP FAX-750 Control Panel Keys and Functions Figure 3-1 shows the control panel buttons. The control panel, located on the ADF, contains most of the user interface controls. Refer to Table 3-1 for a detailed explanation of each control.
Table 3-1. HP FAX-700 and HP FAX-750 User Interface Controls Control Panel Item ** "& '. !'.* +! + & +"% "& *+ & 0 %' !'.* ) $ - &+ "& ')1 % +"'& ,)"& '( ) +"'&* !'.* "& ')% +"'& ' * ') " &'*"& ()' $ %* & 1 ', ! 0( & ,++'&* +! + & ()' ) %% ') '& 1+', ! " $"& ! ,* ) & ()"&+ '& 1+', ! ") +')0 *! + .
Table 3-1. HP FAX-700 and HP FAX-750 User Interface Controls (Continued Control Panel Item $#(& '( Action ! (' ( $#(& '( $ ( ' ## $ )" #( $&" ! ( # $& & # $& ' # ! (& #'" '' $# )!( ' (( # ' . $&" ! $#(& '( '$!)( $# ! (' ( & '$!)( $# $ ( ' # # $ )" #( ( # & $& # $& ' # ! (& #'" '' $# )!( ' (( # ' .
HP FAX-900 Control Panel Keys and Functions Figure 3-2 shows the control panel buttons. The control panel, located on the ADF cover, contains most of the user interface controls. Refer to Table 3-2 for a detailed explanation of each control. &$ % ! & $ # ! & $! &% ! ' ! ! %# $% $$ !( & * !& )" & # )" !%! % #% * %!" !#) !") " FAX900–26 " Figure 3Ć2.
Table 3-2. HP FAX-900 User Interface Controls Control Panel Item Action Message Window Shows the date and time in standby mode. Shows relevant inforĆ mation during operations. Shows information codes for diagnosing problems. One-Touch Keypad Sixteen buttons that can be programmed for oneĆtouch dialing or used to enter alphabetic characters when forming logos or staĆ tion names. The user can print a oneĆtouch directory sheet with oneĆtouch numbers and station names.
Table 3-2.
HP FAX-950 Control Panel Keys and Functions Figure 3-3 shows the control panel buttons. The control panel, located on the ADF cover, contains most of the user interface controls. Refer to Table 3-3 for a detailed explanation of each control. ! ! ! ! " ! % ! $ # ! $ $ $ FAX950–26 Figure 3Ć3.
Table 3-3. HP FAX-950 User Interface Controls Control Panel Item Action Message Window Shows the date and time in standby mode. Shows relevant inforĆ mation during operations. Shows information codes for diagnosing problems. One-Touch Keypad TwentyĆfour buttons that can be programmed for oneĆtouch dialing or used to enter alphabetic characters when forming logos or staĆ tion names. The user can print a oneĆtouch directory sheet with oneĆtouch numbers and station names.
Table 3-3.
Adjusting Volume Adjusting Speaker, Monitor, and Button Volume on the HP FAX-700 and FAX-750 Loudness (volume) of the ring, monitor, and key (button) press beep can be adjusted through the settings menus.
Adjusting Speaker Volume on the HP FAX-900 and FAX-950 Loudness (volume) of the dial tone, ringing and busy signals can be adjusted using the Clear/Volume+ and Set/Volume– buttons. You can increase the loudness of the speaker using the Clear/Volum+ button and decrease the loudness of the speaker using the Set/Volume– button.
Adjusting Handset Ringer Volume on the HP FAX-950 Loudness (volume) of the handset ringing signals signals can be adjusted using the ringer volume control switch located on the side of the handset cradle near the back edge. Move the switch forward to reduce the volume or backward to increase the volume. See Figure 3-5. FAX950–19 Figure 3Ć5.
EK_12 Figure 3Ć6. Loading a Document into the HP FAXĆ700 Slide the document OUT tray forward until it stops. The tray will catch the pages of the document as they exit the machine after transmission. EK_7 Figure 3Ć7. Sliding the Document OUT Tray Forward Adjust the ADF document guides to center the document in the ADF. See step 2 of Figure 3-6.
One-Touch Dialing on the HP FAX-700 and FAX-750 With one-touch dialing, you can set up a one-touch button to represent a telephone number. Each one-touch number can contain a maximum of 36 digits, including pauses and spaces, and a station name up to 15 characters in length to identify the receiving station. Use the 10-button, one-touch keypad to select the pre-programmed phone number(s).
To print the one-touch dialing overlay and auto dial dial directory. Press the buttons in the sequence shown. The one-touch directory prints each station name and phone number below its one-touch number and places the names and numbers in a rectangular form that can be cut out and placed over the one-touch keypad for quick reference. The auto dial directory is a complete list of two-digit auto dial numbers and associated names.
Set Menu → → → 7 2 → → → P H → → → Set Enter → Phone → Number Press a One-Touch Key (01 – 16) 1 → → S → D → → → → D Set → → → Stop → To use one-touch dialing. If you have not already programmed the one-touch keys into your fax machine memory, do so now using the procedure for programming the one-touch keypad given on the previous two pages.
To search for unused one-touch keys. You can access and scroll through the one-touch directory by pressing the buttons in the sequence shown. If you want to program an unused one-touch key, refer to the procedure titled “Onetouch Key Programming”, given earlier in this chapter. Press the Stop button to return to the Date/Time display after scrolling is completed. Set Menu → 7 → Photo → → 2 → 1 → Stop Scroll up → Scroll down To clear (erase) a one-touch number.
To change a one-touch number. If you need to change a one-touch number or station name, press the buttons in the sequence shown.
Entering your station name (15 characters maximum). Use the one-touch keypad to enter the alphabetic characters. Use the Dial/Space button for inserting spaces between characters. The default for the FAX-950 one-touch keypad is that the lower character of each key will be printed to the message window until P4 is pressed to print upper characters. Once P4 is pressed, upper characters will be printed until P4 is pressed again or power is cycled.
To use one-touch dialing. If you have not already programmed the one-touch keys into your fax machine memory, do so now using the procedure for programming the one-touch keypad given on the previous two pages. To use one-touch dialing, do the following: Press a One-Touch Key (01 – 24) using the one-touch keypad → Load Document To print a one-touch directory. You can print the current one-touch directory by pressing the buttons in the sequence shown.
To clear (erase) a one-touch number. You can clear (erase) a number from the current one-touch directory by pressing the buttons in the sequence shown. To reprogram an erased one-touch key, refer to the procedure titled, “One-touch Key Programming”, given earlier in this chapter.
To use auto dialing, press the buttons in the sequence shown and enter the necessary information where requested. Auto DIal Load Document (face down) → → Enter 2-Digit Code If you have not already programmed the fax machine memory with the 2-digit codes and associated phone numbers and names, or wish to change a programmed phone number or name, you will need to enter the phone number(s) and name(s)into the fax machine memory.
To Program for Speed Dialing, Press the buttons in the sequence shown and enter the necessary information where requested. Set Menu → → 2 → 7 2 → Enter 2-digit code (01 Enter → – 34) on the 900 and → Phone → (01 – 72) on the 950 Number Set Set Enter Station Name → (Character Codes) → → To program additional speed dial numbers now, repeat from (enter → 2-digit code) to here Repeat again until you have entered all the speed dial numbers desired → → Stop → To Use Speed Dialing.
To clear (erase) a speed dial number, clear (erase) a number from the current speed dial directory by pressing the buttons in the sequence shown (in the FAX-950 the scroll down button is labeled Stamp). To reprogram an erased speed dial number, refer to the speed dial programming procedure given earlier in this chapter.
Use the numeric keypad to dial the phone number. To correct an error in entering the number, use an arrow button to move to the incorrect number and reenter it. When a busy or unanswered line is sensed, your fax machine automatically redials the number up to a maximum of 15 times. The maximum number is established by setting (parameter) 17. The fax machine will redial five times at oneminute intervals and then once every 15 minutes until the maximum is reached.
To use manual dialing, press the button in the sequence shown and enter the necessary information where requested. (Load the document face down.) → Enter phone number Start → → Load Document Memory Transmission on the HP FAX-900 and FAX-950 The memory transmission capability in your HP FAX-900 allows you to store approximately 12 document pages into the fax machine memory before transmitting.
This feature is useful to send a priority fax when you already have other documents stored for transmission. The priority fax will be sent immediately after the current communication is completed. When this feature is used, the message, Direct XMT Reserved, will appear in the display until the document is sent. This feature can not be used for multifile, deferred, or broadcast transmissions.
Transmission Print Quality on the HP FAX-700 and FAX-750 Transmission print quality relates to the condition of the original document and how it will be transmitted. Usually, the default settings for resolution, contrast, and photo quality will provide acceptable print quality. You can temporarily change the machine settings to improve the print quality of the transmitted copy using the Contrast, Resolution, and Photograph buttons on the front panel.
To Set Transmission Resolution on the HP FAX-700 and FAX-750, use the buttons described below for temporarily setting transmission print quality for the current document being sent. Lighten Normal Darken Contrast If the original has light print quality, press the button until the “Darken” lamp is lit Lighten Normal Darken Contrast Standard setting for most documents.
your fax machine reverts to the previous settings. To set new default values for the settings, you will need to change fax parameters 01, 02 and 03. Fax parameters are presented in chapter 4 of this guide. To Set Transmission Resolution on the HP FAX-900 and FAX-950, use the buttons described below for temporarily setting transmission print quality for the current document being sent.
the fax machine and press the Start button or dial the reception code, normally 123, from an extension phone for the fax machine to receive fax calls. Incoming voice calls are treated as normal voice telephone calls. In the Auto Fax/Phone mode, the fax machine answers calls as fax calls. The user can pick up the phone and disable fax reception by press the Start button. To set the Answer Manually reception mode from any other reception mode, press the buttons in the sequence shown.
Unattended Modes The two unattended modes are Fax Only and Auto Fax/Ans Mach. In the Fax Only mode, the fax machine answers all incoming calls. In the Auto Fax/Ans Mach mode, the fax machine answers a fax call, but switches voice calls to the answering machine. When you choose the Auto Fax/Ans Mach mode, set the Ans Mach rings equal to the rings that the answering machine waits before answering a call. Silent detect allows reception of faxes from older fax machines.
To use telephone mode reception, lift the receiver when the handset or telephone that is connected to the fax machine rings. If you hear a “beep” in the receiver or the caller states that a fax is going to be sent to you, press the Start button and hang up the receiver.
Table 3-4. Reception Modes on the HP FAX-900 and FAX-950 Attended Mode Unattended Mode (requires user action) Receive Mode Conditions Normally receive only voice calls. Normally receive voice and fax calls. Normally receive only fax calls. Normally receive voice and fax calls and a telephone answering machine is connected. Suggested Reception Mode Telephone mode Fax/Tel Auto switch mode (Not used in France or Germany). Fax mode TAM Interface mode (TAM I/F) (Not used in France).
Telephone answering machine interface mode reception is one of the unattended modes of receiving. It is also known as shared reception. To set your fax machine up for shared reception, refer to the paragraphs under the heading, “Shared Reception Mode on the HP FAX-900 and FAX-950”. Shared Reception Mode on the HP FAX-700 and FAX-750 The shared reception modes for the HP FAX-700 and FAX-750 are the Auto Fax/Phone mode and the Auto Fax/Ans Mach mode.
To enable Remote Reception and/or enter a new reception code, press the buttons in the sequence shown and enter the information as indicated. Menu Enter Enter → → 6 → Enter → → → → 9 Type new Reception Code → Enter → → Stop → Most answering machines can be used with your fax machine.
It is recommended that you set the time in fax parameter 19 to match the same length of time as the outgoing message recorded on your answering machine. Factory set time is 20 seconds. To change the time in fax parameter 19, refer to the information on fax parameters in chapter 4. Reception Print Quality on the HP FAX-700 and FAX-750 The HP FAX-700 or FAX-750 is factory set to print at standard resolution and with Photo Quality set to Quality.
To reconfigure for quality resolution, press the buttons in the sequence shown. Set Menu → 7 → 4 → → 2 → Set Set → → 3 → 0 → Stop → Substitute Memory Reception on the HP FAX-700 and FAX-750 The HP FAX-700 and FAX-750 have the ability to store an incoming document if a paper jam or an out of paper or ink condition occurs during the reception. An information code will appear in the fax machine display indicating the condition requiring correction.
Size Reduction The fax machines described in this guide can use A4, U.S. letter, and U.S. legal paper sizes for incoming documents. If a fax station sends you a document that cannot be printed on a single page, the fax machine would normally divide the document into two pages. The print reduction feature avoids dividing documents. Print reduction is the ability to reduce received images to a size that will fit on the paper you have loaded in the fax machine.
To set the fax machine for automatic reduction, press the buttons in the sequence shown and follow the instructions in the two succeeding paragraphs. Automatic reduction only works on faxed documents. Enter Menu → 6 Enter → → → 1 → 5 Enter → → After the last button press above, the message window should appear as follows: Recv Fax Reduction Automatic*/Fixed A blinking cursor should be below the letter “A” in the word Automatic.
Printing Received Documents at Automatic Reduction on the HP FAX-900 and FAX-950 Printing is scaled to fit in the print area. Reduction ratios of incoming documents are calculated and the received document stored in memory. Based upon page length, the fax machine selects the reduction ratio needed to print the entire image on a page. If the received image has to be reduced by more than 70%, the image will be split onto two pages with no reduction. Fax parameter 23 (Rec.
Copying a Document Copying a Document on the HP FAX-700 and FAX-750 To copy a document, press the buttons in the sequence shown and enter the necessary information where requested. Use the numeric keypad to enter the number of copies to be printed. Start/Copy Load Document (face down) Start → Enter Number → of Copies (1 to 99) → Copying a Document on the HP FAX-900 and FAX-950 The HP FAX-900 can produce copies of documents. You can make a test copy of your document prior to sending it.
Copying Documents at Fixed Reduction on the HP FAX-700 and FAX-750 The HP FAX-700 and FAX-750 fax machines do not have an automatic copy reduction capability. Printing is scaled by the percent you establish when the fax machine is set for fixed reduction. To set the fax machine for fixed reduction for copies, press the buttons in the sequence shown. Menu Enter → 6 → 2 → → → 1 → 5 Enter → Set the reduction for the desired value.
3. Set fax parameter 23 (Rec. paper size) to the size paper in your paper tray (1:A4 2:Letter 3:Legal). Menu PRS → GHI → 7 DEF Set/Volume – → 4 ABC → Set/Volume – Enter paper size option number → → 3 → → 2 Set/Volume – → Stop 4. Press the buttons in the sequence shown and enter the necessary information where requested. Automatic reduction only works on documents stored in the fax machine memory, single copies not stored use the fixed reduction ratio.
3. Get to fax parameter 25 (reduction ratio) and enter the percent reduction desired (70% to 100%) by pressing buttons and entering data as follows: Menu PRS → JKL GHI 7 → Set/Volume – → 4 ABC → → → Set/Volume – Set/Volume – 5 2 → Enter percent reduction → → desired. Sto p 4. Load the document (face down) into the automatic document feeder and press the Copy button. The The message, “NO. OF COPIES= ” will appear on the LCD. Enter the number of copies you want and press the Start button.
Lighten Normal Darken Contrast If the original has light print quality, press the button until the “Darken” lamp is lit Lighten Normal Darken Contrast Standard setting for most documents. Press the button until the “Normal” lamp is lit Lighten Normal Darken Contrast Photo If the original has dark print quality, press the button until the “Lighten” lamp is lit Select when your document includes photographs, colors, or shades of gray.
Contrast < button as described below for temporarily setting copy print quality. Use the Contrast < Normal: Standard setting. Contrast < Lighten: If the original has dark print quality, press the button until the LED (light emitting diode) labeled Lighten just to the left of the Contrast button is lit. Contrast < Darken: If the original has light print quality, press the button until the LED (light emitting diode) labeled Darken just to the left of the Contrast button is lit.
Printing Reports on the HP FAX-900 and FAX-950 Your HP FAX-900 and FAX-950 have the ability to print reports and journals providing information on numerous fax machine transactions. To print a report or journal, press the buttons in the sequence shown and enter the necessary information where requested. You can access and scroll through the print out directory by pressing the buttons indicated. Use the numeric keypad to enter the number for the item to be printed.
When the HP FAX-900 or FAX-950 fax machine runs out of ink, the message window displays information code 015 as follows: OUT OF INK INFO. CODE=015 When the HP FAX-700 or FAX-750 fax machine runs out of ink, the message window displays the following message: Replace the ink cartridge Removing the Print Cartridge To replace the print cartridge, perform the following procedure: Note The HP FAX-700 and FAX-750 should be switched ON (I) before performing this procedure. 1.
FAXĆ900 FAX900–28 FAXĆ950 FAX930–28 Figure 3Ć9. Lifting Open the Top Cover of the HP FAXĆ900 and FAXĆ950 2. Place your thumb on the back of the cartridge cradle (the side closest to you) and your forefinger in the groove on the cartridge top. Squeeze your thumb and forefinger together until the cartridge “pops” loose. See Figure 3-10. EK-24 Figure 3Ć10.
3. Lift the cartridge out of the cradle by the green arrow on the top of the cartridge and discard. See Figure 3-11. EK-29 Figure 3Ć11. Lifting the Cartridge from the Cradle Warning The ink in the print cartridge may be harmful if swallowed. Keep new and used cartridges out of the reach of children. Discard used cartridges immediately. Installing the Print Cartridge To install a print cartridge, perform the following procedure: 1. Open the print cartridge container.
3. Hold the print cartridge by the green arrow on the cartridge top, and set the cartridge in the cradle with the green arrow pointing to the green dot on the top of the cradle. See Figure 3-13. EK-18 Figure 3Ć13. Setting the Cartridge in the Cradle 4. Place your thumb on the cartridge top and your forefinger on the cradle, and squeeze your thumb and forefinger together, snapping the cartridge into place. See Figure 3-14. EK-19 Figure 3Ć14.
Warning Avoid liquid spills. Electrical devices can be hazardous when wet. If a spill occurs, first dry splashed liquids from hands and electrical cords. Disconnect the fax machine from the power outlet and telephone line. Have the fax machine serviced before attempting to use it again. Chapter 5 of this guide contains information for troubleshooting and obtaining service assistance. Interior Maintenance To maintain consistent print quality, replace the print cartridge at least every three months.
2. Locate the scanning glass. Using a soft, clean cloth moistened with water, wipe any paper dust from the scanning glass. See Figure 3-16.The ADF is opened much more in Figure 3-16 than the user will be able to open it in order to illustrate the scanning glass and strips. Scanning Glass Scanning Strips TOP VIEW 750-5 Figure 3Ć16. Wiping the Scanning Glass and Strips on the HP FAXĆ700 and FAXĆ750 3. Locate the scanning strips.
3Ć FAX950-31 Figure 3Ć17. Cleaning the Scanning Plate and Scanning Glass on the HP FAXĆ900 and FAXĆ950 Cleaning the service station cap, wiper, and metal Paper Guide/Roller Assembly on the HP FAX-700 and FAX-750. To clean the cap and wiper, perform the following procedure: 1. Turn off the fax machine and lift open the back (top) cover of the fax machine. See Figure 3-8. 2. Remove any excess ink from the service station cap and wiper with a cotton swab. See Figure 3-18.
To clean the metal Paper Guide/Roller Assembly, perform the following procedure: See Figure 3-19 for a drawing of the Paper Guide/Roller Assembly. Warning The metal Paper Guide/Roller Assembly has sharp edges that could cause injury. Use care when cleaning this item. Print out all faxes that are stored in memory before proceeding. The procedure assumes that the fax machine has been switched ON (I) and that all faxes stored in memory have been printed out. 1.
Cleaning the Drain Pan on the HP FAX-900 and FAX-950 . Any time you need to move your fax machine, clean the drain pan of excess ink to prevent spillage. To clean the drain pan, perform the following procedure: 1. Turn off the fax machine. Lift open the back (top) cover. 2. Slide the print cartridge cradle to the left. 3. Inspect the drain pan for excess ink. If necessary, remove the excess ink with a cotton swab. See Figure 3-20. FAX200–26 Figure 3Ć20. Removing Ink from the Drain Pan 4.
FAX950-29 Figure 3Ć21. Removing the Verification Stamp from the HP FAXĆ950 Replacement Items During routine maintenance of your fax machine, you will occasionally replace the following items. D Print Cartridge D Paper Separator D Directory Cover D Verification Stamp Refer to Table 3-7 for the part numbers for these frequently-replaced items. Table 3-7.
OPTIMIZATION Subject Page Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Programming the Program Keys on the HP FAX-950 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Programmed Deferred Transmission on the HP FAX-950 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Programmed Group Dialing on the HP FAX-950 . . . . . . . . . . . . . . . . . . . . . . . . . . . .
OPTIMIZATION Subject Using Relayed Transmission on the HP FAX-950 (Continued) To Send a Document Using Relayed Transmission on the HP FAX-950 . . . . . . . . . . . . . . . . . . . File Handling in the HP FAX-900 and FAX-950 Fax Machines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Storing Files in Memory on the HP FAX-900 and FAX-950 . . . . . . . . . . . . . . . . . . . . . . . . . . . . Editing Files Stored in Memory on the HP FAX-900 or HP FAX-950 . . . . . . . . . . . . . . . . . . . . .
Introduction This chapter contains helpful information about using the HP FAX-700, FAX-750, FAX-900, and FAX-950. Topics covered are: D Advanced Configurations D Using Program Keys D Sending to Multiple Stations (Broadcasting) D Customizing Internal Operating Parameters D Faxing Tips Telephone numbers must be pre-programmed into either one-touch or speed dial keys before programming the program keys for any or all of the following functions.
To move the cursor in the display, use the Contrast and Resolution buttons. To correct an error, place the cursor over the error and enter the new data. You can erase the entire line by placing the cursor on the first (left-most) character and pressing the Clear button. To program the program keys, determine which function you want associated with each program key. Then press the buttons in the sequence shown and enter the necessary information where requested. Repeat for each key to be programmed.
Programmed Deferred Transmission on the HP FAX-950 To use programmed deferred transmission, perform the following: Press Program Key set for Deferred Transmission Load Document (face down) → P1 - P4 Programmed Group Dialing on the HP FAX-950 To use programmed group dialing, perform the following: Load Document → (face down) Press Program Key set for Group Dialing P1 - P4 Programmed Polling on the HP FAX-950 To use programmed group polling, perform the following: Remove Document, → if present Press P
24-hour period. Of course, the number of messages that can be scheduled actually depends on the density and length of the messages, since fax machine memory is limited. The ability to schedule the transmission of faxes allows the user to take advantage of lower phone rates, adjust to different time zones, and send documents after normal working hours. On the HP FAX-700 and FAX-750, use the numeric keypad to enter the time using a 4-digit, 24-hour clock format. (Example: 11:30 = 11:30 am; 23:30 = 11:30 pm.
To review or cancel your scheduled faxes, press button in the sequence shown: Enter Enter Menu → 5 → → → The following message appears (No. 1 and No. 2 represent any phone number): ’ENTER selects fax 01:(Time) No. 1; No. 2; etc. Pressing the enter button causes the following message to appear: Cancel fax? Yes/No 01:(Time) No. 1; No. 2; etc. Selecting Yes with the left arrow key and pressing the Enter button will cancel scheduled message number 01.
As the Enter button is pressed repeatedly, each succeeding phone number is presented for possible cancellation. When the last scheduled phone number is presented and the Enter button is pressed, additional numbers may be typed in, but if the enter button is pressed the following message appears: Continue reviewing fax schedule? Yes/No Using the left arrow button to select Yes and pressing the enter button continues the review at the next message.
Menu → → → 1 → 1 Load Document Memory Set → Enter start time → → → (ON) Set Enter phone numbers (Maximum of 3 numbers) Enter phone numbers using → any combination of these three dialing methods → Speed Dial → Enter 2–digit speed-dial code → Press the desired one-touch key (01 – 16) Start For more stations, repeat → dialing method using next → station number To store, press → Repeat entire procedure for next document (2 documents, 12 pages total) To use deferred transmission on the HP F
Polling on the HP FAX-700 and FAX-750 No polling involving passwords is possible on the HP FAX–700 or FAX-750. Neither fax machine has password capability. Polling is the ability to call other stations to retrieve documents. This function works only with fax machines that have polling capability. The HP FAX-700 and HP FAX-750 can both poll and be polled. However, no confidential communications are possible on the HP FAX-700 and FAX-750.
To set a polling password, press the buttons in the sequence shown and enter the necessary information where requested. Set Menu → → 7 Set → → → 6 → 4 Enter → 4digit password → → 2 Set Stop → To Poll Documents from other Stations on the HP FAX-700 and FAX-750 To poll documents from other stations on the FAX-700 and FAX-750, press the buttons in the sequence shown and enter the necessary information where requested. Enter Menu → → 8 Dial number manually, one-touch, or Auto Dial.
To Poll Documents from other Stations on the HP FAX-950 Make sure the other station(s) know in advance that you will be calling. The other station(s) must have the document(s) set in their automatic document feeder(s) or stored in memory. Set the polling password, if applicable. Refer to the polling password procedure at the top of this page if necessary. While entering station numbers, if you wish to scroll through and review the entered station numbers, use the Photo and Stamp buttons.
To use deferred polling on the FAX-900, press the buttons in the sequence shown and enter the necessary information where requested.
To use deferred polling on the FAX-950, press the buttons in the sequence shown and enter the necessary information where requested.
If you chose On Time Only and to be polled from the in tray before loading the document and pressing the start button, the following messages will appear in succession on the fax machine LCD. Ready to be polled. To be polled from ADF ’STOP’ to cancel To be Polled by other Stations on the HP FAX-950 The HP FAX-900 cannot be polled by other stations.
To configure for password transmission, set fax parameter option 44 to ON by pressing the buttons in the sequence shown. Set Menu → 7 → 4 → → 4 → → Enter 4-digit password → Set → 2 → Set Set → 4 → Stop → → To enable/disable password transmission, press the buttons in the sequence shown. The fax machine must be configured for password transmission for this setting to take effect. Set Menu → 8 → 4 → → 1.OFF 2.
To use confidential communication, refer to the following procedures. To Set Up for Confidential Network Communications on the HP FAX-950 Fax parameter 42 must be set to option 2 (valid) in order to use confidential network communications. To set up for confidential network communication, press the buttons in the sequence shown.
To Poll Confidential Communications on the HP FAX-950 Be sure the other station is prepared to be polled and to use the correct confidential code. To poll a confidential communication, press the buttons in the sequence shown. Set Menu → 5 → 2 → → Enter 4-digit code → Set Start → Enter telephone number → → To Store Confidential Communications on the HP FAX-950 The stored document can be polled by other stations using the correct confidential code.
To Delete Confidential Communications on the HP FAX-950 Be sure to use the correct confidential code. To delete a confidential communication, press the buttons in the sequence shown. Set Menu → 5 → 5 → → Enter 4-digit code → Start → To delete all confidential communication, press the buttons in the sequence shown. Set Menu → 5 → 5 → Start → → 1 Using Relayed Transmission on the HP FAX-950 The HP FAX-700 and FAX-750 do not have a relayed transmission capability.
To Set up for Relayed Transmission on the HP FAX-950 The first step in preparing to use the relayed transmission feature is to set fax parameter 41 to option 2 (valid). To set up for relayed transmission, press the buttons in the sequence shown.
To Send a Document Using Relayed Transmission on the HP FAX-950 All the necessary parameters for your network must be set prior to sending. Instructions for setting up the fax machine for relayed transmission are presented in the preceding paragraphs in this section. To use relayed transmission, press the buttons in the sequence shown. Menu Start → 2 Enter desired one-touch or → → speed-dial number When using relayed transmission the document is stored in memory, then sent to the relay station.
File Handling in the HP FAX-900 and FAX-950 Fax Machines Storing Files in Memory on the HP FAX-900 and FAX-950 To store multiple files for deferred transmission, each with a different time of transmission, press the buttons in the sequence shown and enter the necessary information where requested. The procedure is the same for both the HP FAX-900 and the HP FAX-950. A total of two files may be scheduled for different times.
To Print a File List on the HP FAX-900 or FAX-950 A list file shows the current communications settings for documents or files stored in memory. The document file number, date and time stored, start time (for deferred functions), destination station, logo and ID number are listed. You can not print a file list while a document is being transmitted. To print a file list, press the buttons in the sequence shown.
To Delete a File on the HP FAX-900 or FAX-950 You can obtain a print out of the file numbers in memory by performing the file list print procedure given earlier in this chapter. To delete a file, press the buttons in the sequence shown and enter the necessary information where requested.
To broadcast, press the buttons in the sequence shown and enter the necessary information where requested. Enter Enter Menu → → Enter → Type Number → → The following message will appear: Enter another number? Yes/No To enter an additional number, press the left arrow button and then the enter button. The LCD will present the following message: Enter 2nd Number Type the second number and press the Enter button. The fax machine will ask if you want to enter another number.
To broadcast, press the buttons in the sequence shown and enter the necessary information where requested. Memory → → (ON) Load Document Enter phone numbers using any com→ bination of these three dialing methods. Direct dialing is limited to 3 entries per transmission Set Enter phone → number Speed Dial → Enter 2–digit speed-dial code → Press the desired one-touch key (01 – 16) For more stations,repeat dialing method → using next station number.
To transmit multifiles, press the buttons in the sequence shown and enter the necessary information where requested. Memory → → (ON) Load document Enter phone numbers using any combination → of these dialing methods. Direct dialing is limited to 3 entries per transmission Memory → → (ON) Set Enter phone number → Speed Dial → Enter 2–digit speed-dial code → Press the desired one-touch key (01 – 16) The document will be stored into memory.
To broadcast, press the buttons in the sequence shown and enter the necessary information where requested. Memory → → (ON) Load Document Set → Enter phone numbers using any combination of these three dialing methods. Direct dialing is limited to 12 entries per transmission Enter phone → number Speed Dial → Enter 2–digit speed-dial code → Press the desired one-touch key (01 – 24) → For more stations,repeat dialing method using next station number.
To transmit multifiles, press the buttons in the sequence shown and enter the necessary information where requested. Memory → → (ON) Load Document Set Enter phone → numbers Enter up to three phone numbers using any combination of these three → dialing methods. Direct dialing is limited to 12 entries per transmission.
To change or customize your fax parameters, press the buttons in the sequence shown and enter the necessary information where requested. Enter Menu → Enter → 6 → Type single-digit → option number or the data indicated → Type or scroll to parameter number Stop Enter → → Continue until done (Parameter number reappears) Use the following table to select the fax parameter and associated options you want to customize. An asterisk after an option indicates the default setting. Table 4-1.
Table 4-1. HP FAX-700 and FAX-750 Parameter (Setting) Options (Continued) 2ĆDigit Parameter Number Parameter Name Options (choices) * factory set 07 RECEPTION MODE 1: Answer manually 2: Fax only * Number of rings 3: Auto fax/ Phone 4: Auto fax/ Ans. Mach. Number of rings SILENT DETECT 1: Yes * 2: No Description Specifies the mode of reception. You must answer the phone and signal the machine to receive a fax by pressing the Start/Copy button or dialing the remote recepĆ tion code (123).
Table 4-1. HP FAX-700 and FAX-750 Parameter (Setting) Options (Continued) 2ĆDigit Parameter Number Parameter Name Options (choices) * factory set Description 14 REC. PAPER SIZE 1: A4 (metric) 2: Letter (U.S.) * 3: Legal (U.S.) Specifies size of paper in paper IN tray. A4 (210 mm x 297 mm). U.S. Letter (8 1/2 in. by 11 in.). U.S. Legal (8 1/2 in. by 14 in.). 15 PRINT REDUCTION FAX REDUCTION 1: Auto * Specifies reduction of incoming documents or copies. 2: Fixed 70% ... 100% COPY REDUCTION 70% ...
Viewing the Parameter Menu in the HP FAX-900 To view the fax parameters menu, press the buttons in the sequence shown. Set Menu → 7 → 4 → → Photo Stop to scroll up through the menu, press → → to scroll down through the menu, press Changing Parameters in the HP FAX-900 To change or customize your fax parameters, press the buttons in the sequence shown and enter the necessary information where requested.
Table 4-2. HP FAX-900 Parameter Options 2ĆDigit Parameter Number Parameter Name Options (choices) * factory set Description 01 CONTRAST 1: Normal * 2: Darken 3: Lighten Specifies contrast of scanned documents. Use if original has contrast of normal quality. Use if original is unusually light. Use if original is unusually dark. 02 RESOLUTION 1: Standard * 2: Fine Specifies resolution of scanned documents. Use for typical text documents. Use for detailed documents and illustrations.
Table 4-2. HP FAX-900 Parameter Options (Continued) 2ĆDigit Parameter Number 16 Parameter Name Options (choices) * factory set UNATTENDED MODE 1: Fax * 2: Tam I/F Description Specifies unattended reception mode, connection of answering machine. Normally receive fax only calls, an answering machine not conĆ nected. Receive voice and fax calls, an answering machine is connected. (Not available in France.) 18 OP CALL TIMER 1. 20 sec * 2. 30 sec 3. 40 sec 4.
Table 4-2. HP FAX-900 Parameter Options (Continued) 2ĆDigit Parameter Number Parameter Name Options (choices) * factory set Description 36 RING PATTERN 1. Normal * 2. A 3. B 4. C 5. D Specifies use of distinctive ring patterns for identifying types of inĆ coming calls. Usually associated with dedicated phone numbers. Must be used in conjunction with services offered by local phone companies. 47 REMOTE RCV 1. Invalid * 2. Valid Specifies use of extension phone in reception mode.
Changing Parameters in the HP FAX-950 To change or customize your fax parameters, press the buttons in the sequence shown and enter the necessary information where requested. Set Menu → 7 Enter Set 2-digit Fax → Parameter → Number → 4 → → Set Select → → Option → Stop → Note If no activity is detected after 60 seconds, the display reverts back to the Date/Time display. Use the following table to select the fax parameter and associated options you want to customize.
Table 4-3. HP FAX-950 Parameter Options (Continued) 2ĆDigit Parameter Number Parameter Name Options (choices) * factory set Description 07 HEADER PRINT 1: Inside * 2: Outside 3: No Print Specifies location of headers and footers. Header and footer printed inside image area. Header and footer printed outside image area. Header and footer not printed. 08 HEADER FORMAT 1: Logo ID No. * 2: From To Specifies header content of outgoing documents. Your logo and ID appear in header.
Table 4-3. HP FAX-950 Parameter Options (Continued) 2ĆDigit Parameter Number Parameter Name Options (choices) * factory set Description 22 SUBSTITUTE RCV 1: Invalid 2: Valid * Specifies saving incoming call if unable to print. Fax calls not answered if out of paper or ink. Fax calls stored in memory if out of paper or ink. 23 REC. PAPER SIZE 1: A4 2: Letter * 3: Legal Specifies size of paper in paper supply tray. A4 (210 mm x 297 mm). U.S. Letter (8 1/2 in. by 11 in.). U.S. Legal (8 1/2 in.
Table 4-3. HP FAX-950 Parameter Options (Continued) 2ĆDigit Parameter Number Parameter Name Options (choices) * factory set Description 42 CONFIDENTIAL FAX PARAMETER 1. Invalid * 2. Valid Specifies the state whether or not a fax will be treated as confidenĆ tial or not. Fax will not be treated as confidential. Fax will be treated as confidential. 43 CONF. FILE SAVE 1. Invalid * 2. Valid Specifies state of confidential file save mode. Mode disabled. Mode enabled.
machine when you want the fax sent. Your fax can either be put into memory or placed on the document feeder and sent later in the evening when rates are much lower. D Memory Faxing – Do you need your paperwork right away and don’t want to wait for the fax to go through? Put your fax into the machine’s memory and then send it. You walk away with the original. this also makes transmission time faster, reducing your phone bill. D Plain Paper – Your HP fax machine uses plain paper.
Problem Resolution Subject Page Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The Problem Solving Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Solving Problems in the HP FAX-700 and FAX-750 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Overall Troubleshooting Tree . . . . . . . . . . . . . . . . . . .
Problem Resolution Subject Page Remote Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Retrievable and Transferable Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Modifying a FAX-900, or FAX-950 for Remote Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . Diagnostic ROM Installation in the HP FAX-900 and FAX-950 . . . . . . . . . . . . . . . . . .
Problem Resolution Subject Page Test Modes on the HP FAX-700 and FAX-750 (Continued) Test Mode 11 (Service Default) on the HP FAX-700 and FAX-750 . . . . . . . . . . . . . . . . . . . . . . . 5-71 Test Mode 12 (Service Report) on the HP FAX-700 and FAX-750 . . . . . . . . . . . . . . . . . . . . . . .
Introduction This chapter contains information which can be used to resolve problems encountered while using the printer. Problems that require removing the printer’s top cover in order to troubleshoot or repair the printer, must be referred to qualified service personnel. Follow the instructions in this chapter to make certain the problem is in the printer and not the result of an interface connection problem or a malfunction in the computer or software. The Problem Solving Process 1.
Overall Troubleshooting Tree & $& '$! "! & * ! ' "!&$ %& %" '& "! % & " & * ! % #$"# $ + # ' ! & % ' &+ &'$! & ! "$ $ # $ $ + & #") $ "$ % $ + # ' !&" #") $ &$ $ #& % " % & %# + % ") !+& ! " * ! % ' &+ &'$! & ! "$ $ # $ % "$ &$ !% & "! $ #"$& %# +% ! ! " % "$ - & ! " " " ! "# $ & % #$"# $ + ! & "#+ "# $ & "! B % % , ! "$ & "!
A B ! " % # "! & " " ! ! " # "! & " ! ! ! " $ % ! & " ! ! ' #( ! " " " ! " ! " ! !! " & ! ' "" ( $ " ! " $ # ( " ! " ! " ( # " # ! ( "# " % ( ! " & ! ( " &
Scanner Troubleshooting Tree " " ( " ! & " ! " " " "! " !# "! " ! " ! " ! # " & " ! " & ! " & ! ! ' " ! " " ! " " ! "# C ! ! "# " % ( ! " " ! ! " " " A ! ! !" " $ "
A Verify paper meets scanner paper specifications. If not, make a photoĆcopy of the pages and try scanning the copy B C Paper jams in the scanner? Verify paper meets scanner paper specifications. If not, make a photoĆcopy of the pages and try scanning the copy No Yes On the 900/950, if scanner fails to pick paper, set the pressure plate switch to 1 (to the left). If scanner feeds more than one page at a time, set the pressure plate switch to 3 (to the right). Retest.
Information Codes for the HP FAX-700 and FAX-750 The HP FAX-700 and FAX-750 display messages in the message window and information codes (info codes) in the 32-transaction report to warn of errors or problems with the machine or its operation. The information messages that appear in the message window are described in the HP FAX 700/750 User’s Guide. Table 5-1 lists the information codes for the HP FAX-700 and FAX-750 and suggests actions for info codes appearing on the 32-transaction report.
Table 5-1.
Table 5-1.
Table 5-1.
Table 5-1. Information Codes on the HP FAX-700 and FAX-750 (Continued) Info Code Mode Description of the Problem Action 504 Rx NonĆECM Received DTC signal from the remote party who was dialing, but polled flag was not set Remote party may have attempted to poll, but a problem exists. Contact the remote party for clarification 505 Rx NonĆECM It took more than 5 sec for 1 scan line durĆ ing message reception Check for fax completeness. Check with the remote party.
Table 5-1.
Table 5-1. Information Codes on the HP FAX-700 and FAX-750 (Continued) Info Code Mode Description of the Problem 542 Tx ECM After sending partial page signal other than PPS.EOP, failed 4 reĆtries, then transĆ mitted the EOR command indicating completion or correction. Received ERR response from the remote party, but disĆ continued message transmission Retry fax send 543 Tx ECM After sending partial page signal other then PPS.
Table 5-1. Information Codes on the HP FAX-700 and FAX-750 (Continued) Info Code Mode Description of the Problem Action 6 $00-0 5'(*$ (, 2'$ 13!0-32(,$ 2- 0$9 "$(4$ , 0$1.-,1$ $207 % 6 1$,# 6 00($0 #(# ,-2 &- 5 7 %-0 8 2(+$ %2$0 0$"$.2(-, -% 5'(*$ (, 2'$ 13!0-32(,$ 2- 0$"$(4$ , 0$1.-,1$ $207 % 6 1$,# 6 - 0$1.-,1$ %0-+ 0$+-2$ .
Table 5-1. Information Codes on the HP FAX-700 and FAX-750 (Continued) Info Code Mode Description of the Problem Action 577 Rx ECM After receiving PPS Q command, received DCN command while in the subroutine to receive a command following RNR transĆ mission Check for fax completeness. Contact the sending station.
Table 5-1.
Service Parameters for the HP FAX-700 and FAX-750 Service parameters are internal settings and default modes that determine how the fax machine operates and responds. Some service parameters select signal levels, signal timing, and default modes of operation. Others display status information (such as document count) or enter test modes. A complete listing of the service parameters for the HP FAX-700 and FAX-750 is given in Table 5-2.
Changing Service Parameters on the HP FAX-700 and FAX-750 (Test Mode 5) Do not change any service parameter setting unless recommended in a troubleshooting procedure or by HP Customer Support Center personnel.
Table 5-2. HP FAX-700 and FAX-750 Service Parameters Service Parameter Number Display Indication Parameter Description Settings Current Setting Standard Setting 01 BI DIR PRNT DELAY Run the print test labeled bi directional Skew Check. This parameter should be set to the delay that provides the best print output (straightest vertical lines) 11...16 13 14 02 OOI RATIO Parameter used in OOI detection algorithm. Do not change 0...
Table 5-2. HP FAX-700 and FAX-750 Service Parameters (Continued) Service Parameter Number 5Ć22 Display Indication Parameter Description Settings Current Setting Standard Setting 17 NOT USED 18 MINIMUM ONHOOK Minimum time the machine goes on-hook between sending consecutive faxes. If this time were too short the local CO might not see the “on-hook and not produce a dial tone 0...15 SEC 5 5 19 RESPONSE WAIT Duration of the wait for a response from the remote station 0...
Table 5-2. HP FAX-700 and FAX-750 Service Parameters (Continued) Service Parameter Number Display Indication Parameter Description Settings Current Setting Standard Setting 29 SILENT DETECT IT Time interval of silence needed for the 700/750 to detect silence. The default is 5 seconds, so there must be a continuous 5 seconds of silence to the machine to detect silence 0...99 X 100 ms 50 50 30 MAX RING Selects the maximum number of rings before a communication failure is recognized 1...
Table 5-2.
Table 5-2. HP FAX-700 and FAX-750 Service Parameters (continued) Service Parameter Number Display Indication Parameter Description Settings Current Setting Standard Setting 51 FALLBACK 40 ms When this parameter is switched on and document memory is full, the machine indicates to the calling fax machine that the minimum scan time per line is 40 ms.
Table 5-2. HP FAX-700 and FAX-750 Service Parameters (continued) Service Parameter Number 5Ć26 Display Indication Parameter Description Settings Current Setting Standard Setting 60 TCF ON Protocol setting 01: 02: 03: 04: 05: 06: 0.4 s 0.6 s 0.8 s 1.0 s* 1.2 s 1.
Table 5-2. HP FAX-700 and FAX-750 Service Parameters (continued) Service Parameter Number Display Indication Parameter Description Settings 01: 02: 03: 04: 0.8 M* 2.0 M 8.
Table 5-3.
Table 5-5.
Wet Paper Path Assembly EK_32 Figure 5Ć3. Removing the Wet Paper Path Assembly 4. Remove the jammed document from the front of the machine. Do NOT open the top cover (document feeder assembly) to remove the document. 5. Pull the remaining paper from around the paper feed rollers. 6. Reinstall the wet paper path assembly. 7. Close the back cover. Avoiding Print Skew Print skew occurs when the movement of paper in the printer paper path is not square to the carriage movement.
If print quality problems occur on printouts from an HP FAX-700 or FAX-750 fax machine, check the following: D Print cartridges have a specified life. If the print cartridge date has expired, replace the print cartridge. See “Solving Print Cartridge Problems” later in this chapter D HP fax machine settings can affect the print quality. Try selecting no print reduction (fixed print reduction at 100%) D Print quality can vary with paper – Verify that the paper is not special coated paper.
Information Codes for the FAX-900 and FAX-950 If a difficulty occurs, an information code should appear in your fax machine display. This code can be used to help identify and resolve the problem. Refer to the following information code table for a description of the codes and recommended actions. To correct the problem, perform the recommended actions for the information codes displayed. Table 5-6.
Table 5-6. Information Codes on the HP FAX-900 and FAX-950 (Continued) Code Description Action 408 409 Called station reports last page is illegible.
Table 5-6.
Function Parameters for the HP FAX-900 and FAX-950 Listing the Function Parameter Settings on the HP FAX-900 and FAX-950 (Test Mode 3) Use the following procedure to print a list of the function parameter settings. An asterisk (:) in front of the function parameter setting means that it has been changed from the factory default setting (U.S. shipment setting). Function parameters not set to the factory default setting may be a result of the user setting the fax parameters.
Use the following procedure to change the function parameters: 1. With the fax machine in standby mode (message window showing date and time), press Advanced Functions. Then press 7. 2. With the message window showing SET MODE NO. =, press Dial/Space four times. The unit sounds an error beep for each key entry, but this is normal. 3. Press :. 4. With the message window showing SET MODE NO. =, press 1 to select test mode 1. 5. Press Start. 6. Enter both digits of the desired function parameter number.
Table 5-7. HP FAX-900 and FAX-950 Function Parameters (Continued) No. Parameter Selection Function 18 RX START (9600 bps) 1 = 2400 bps 2 = 4800 bps 3 = 7200 bps 4 = 9600 bps Selects receiving modem start speed 19 Not Used 20 CCITT ECM (On) 1 = Off (Invalid) 2 = On (Valid) Selects ECM (Error Correction Mode) status 21 EP TONE (Off) 1 = Off (without EP tone) 2 = On (with EP tone) Selects whether or not the fax machine will generate an echo protect tone 22 SIG.
Table 5-7. HP FAX-900 and FAX-950 Function Parameters (Continued) No. Parameter Selections Function 08 MONITOR (Off) 1 = Off 2 = On Selects Monitor ON/OFF for monitoring fax signals 09 DC LOOP (Off) 1 = Off (normal) 2 = On (off-hook) Can select a false, off-hook state for a back-to-back communication test 10 TX LEVEL (–9 dBm) 00 = 0 dBm . .
Table 5-7. HP FAX-900 and FAX-950 Function Parameters (Continued) No. Parameter Selections Function 45 RING DET. COUNT (2) 1 = 1 ring . . 9 = 9 rings Selects a ring detect count from 1 to 9 times in one-step intervals 46 ON-HOOK TIME (5 sec) 0 = 0 sec . . 90 = 90 sec Selects on-hook time between sequential communication calls from 0 to 90 seconds in 1 second steps 47 RESPONSE WAIT (65 sec) 1 = 1 sec . .
Table 5-7. HP FAX-900 and FAX-950 Function Parameters (Continued) No. Parameter Selections Function 65 SILENT DETECTION (On) 1 = Off 2 = On Selects the silent detection function (TAM I/F). Same function as fax parameter No. 20 66 SILENT DET. DELAY (20 sec) 00 = 0 sec . . 99 = 99 sec Selects silent detection delay time (TAM I/F) 67 SILENT INT. TIME (5000 ms) 00 = 0 ms . . 99 = 99 00 ms Selects silent detection integration time (TAM I/F).
Table 5-7. HP FAX-900 and FAX-950 Function Parameters (Continued) No. Parameter Selections Function 81 DOC END FEED (7 mm) 00 = 0 mm . .
Setting Function Parameters to Solve Communication Problems on the HP FAX-900 and FAX-950 Communication problems are announced by information codes in the 400 to 500 range. For basic problems with the telephone line (unable to dial a station or not answering, for example), consult the User’s Guide for the HP FAX-900 and FAX-950. Table 5-5 shows the function parameters to adjust for specific communication problems in the HP FAX-900 and FAX-950.
Clearing a Document Jam To clear a document jam in the automatic document feed mechanism, perform the following steps: 1. Remove the document from the document IN tray. 2. Lift open the automatic document feed cover. 3. Remove the jammed paper from the automatic document feed mechanism. 4. Close the automatic document feed cover. Figure 5Ć4.
FAX950-21 Figure 5Ć5. Adjusting the Pressure Plate Switch (HP FAXĆ900 and FAXĆ950) Poor Print Quality Print quality can be caused by several conditions. Dots, dark streaks or missing lines are visible symptoms. Check and perform each of the items listed below. D Check print cartridge for ink and proper installation. D Clean the print cartridge contacts using a swab moistened with isopropyl alcohol or water. D Ensure that quality paper is used.
Replacing the Verification Stamp on the HP FAX-950 When the verification stamp mark begins to fade with use, it is recommended to replace the stamp. Contact your local HP authorized fax dealer to order. The procedure for replacing the verification stamp is in chapter 3 on page 60. Diagnostic Codes The HP fax machine journals (32-transaction reports) contain a diagnostic code to help analyze the facsimile’s operation.
FAX-700/750 JOURNAL 32 TRANSACTION REPORT FOR HP FAX–700 SERIES FAX NAME: FAX NUMBER: DATE TIME 01–JUL 04–JUL 04–JUL 05–JUL 05–JUL 01–JUL 00:05 R 10:13 S 14:02 I 15:00 O 15:45 R 00:05 R BOB 2329734 VERSION: 01.
Table 5-11. Third Digit in the Diagnostic Code for the HP FAX-700 and FAX-750 Third Digit in Code Modem Speed 0 Communication not started 1 2400 bps 2 4800 bps 3 9600 bps 4 7200 bps Table 5-12. Fourth Digit in the Diagnostic Code for the HP FAX-700 and FAX-750 Fourth Digit in Code Min Transmission Time 0 Communication not started 1 20 ms 2 40 ms 3 10 ms 5 5 ms 8 0 ms Table 5-13.
Table 5-14. Sixth Digit in the Diagnostic Code for the HP FAX-700 and FAX-750 Sixth Digit in Code Receive Mode Receive Active/Inactive 0 No reception 1 Manual Do 2 FAX mode Undo 3 FAX mode Do 4 FAX/TEL mode Undo 5 FAX/TEL mode Do 6 FAX/TAM w/o silent detection Undo 7 FAX/TAM w/o silent detection Do 8 FAX/TAM w/ silent detection Undo 9 FAX/TAM w/ silent detection Do A Distinctive Undo B Distinctive Do Table 5-15.
Table 5-16. Eighth Digit in the Diagnostic Code for the HP FAX-700 and FAX-750 Eighth Digit in Code Send Receive Polling Send Polling Receive 1 Do 2 Do Table 5-17.
Diagnostic Codes for the HP FAX-900 and FAX-950 Table 5-19 through Table 5-27 describe how to decode the meaning of each digit in the diagnostic in the FAX-900 and FAX-950. The first digit in the diagnostic code is the manufacturer code. Table 5-19.
Table 5-20. Third Digit in the Diagnostic Code for the FAX-900 and FAX-950 Third Digit in Code Receive Start ID (TSI or CSI) Polling Tx in Turnaround Polling 0 1 Automatic 2 Manual 3 4 Received 5 Automatic Received 6 Manual Received 7 8 Yes 9 Automatic Yes A Manual Yes B Yes C Received Yes D Automatic Received Yes E Manual Received Yes Table 5-21.
Table 5-22. Fifth Digit in the Diagnostic Code for the FAX-900 and FAX-950 Fifth Digit in Code Polling RCV Mode RCV Mode XMT Mode Turnaround Polling Mode 0 1 Yes 2 Yes 3 4 Yes 8 Yes 9 A Yes Yes B C Yes Yes Table 5-23. Sixth Digit in the Diagnostic Code for the FAX-900 and FAX-950 Sixth Digit in Code ECM G3/G3N-S Memory XMT 0 1 2 3 4 5 G3 Standard Yes G3 Standard 6 7 Yes Yes 8 9 G3 Standard Yes A B Yes The Seventh Digit in Code is always zero (0).
Table 5-24. Eighth Digit in the Diagnostic Code for the FAX-900 and FAX-950 Eighth Digit in Code Resolution Encoding 2 Standard MH 3 Standard MMR 4 Fine MH 5 Fine MMR 6 300 dpi MH 7 300 dpi MMR A Standard MR C Fine MR E 300 dpi MR 0 8 Table 5-25.
Table 5-27. Twelfth digit in the Diagnostic Code for the FAX-900 and FAX-950 Data Confidential Communication RTN Receive 0 1 Yes 8 Received 9 Yes Received Remote Diagnostics Remote diagnostics provide a method of remotely troubleshooting HP fax machines at the customers site. On the HP FAX-700 and FAX-750, no special hardware is needed to perform remote diagnostics.
Retrievable and Transferable Information Table 5-28 summarizes retrievable and transferable information using the remote diagnostics function. Table 5-28.
Figure 5Ć9. Removing the Firmware IC Cover (HP FAXĆ900 or FAXĆ950) 3. Remove the firmware IC from the logic PCA. 4. Install the remote diagnostic ROM in the firmware ROM socket by aligning the ROM over the socket. Position pin 1 at the front left corner of the IC socket. Press the ROM into place and ensure that no IC pins are bent under the IC. Retrieving Customer Data Function parameter 029 must be set to ON on the diagnostic center’s and the customer’s machine in the HP FAX-900 and FAX-950.
D JNL data: H 32-transaction journal Retrieving SYS and JNL Data on the HP FAX-700 and FAX-750 The below procedure accesses the service menu level of the fax machine and should not be disclosed to non-HP personnel. Disclosure could result in customers losing data or having their fax machine rendered inoperative.
PRS Menu → → 7 PRS Start → Start Dial/Space x4 → WXY → 7 9 Tone L → 1 → ABC Start → → 2 → Stop → 2. Poll the customer’s machine to retrieve its SYS data. DEF Menu → 3 Enter a 4-digit → password* → Start → Start Dial the telephone number of the target → machine * The diagnostic center fax machine and the target fax machine must have the same diagnostic password set. 3.
DEF Menu → 3 → Dial the telephone number of the target → machine Enter a 4-digit → password* Start → Start * The diagnostic center fax machine and the target fax machine must have the same diagnostic password set. 3. The customer’s 32-transaction journal replaces the diagnostic station’s journal.
H Relay and confidential communication parameters (FAX-950 Only) H One-touch and speed dial numbers H Program keys (FAX-950 Only) H Fax parameters and function parameters (including ROM version and counters on the HP FAX-900 and FAX-950) Transferring SYS Data on the HP FAX-700 and FAX-750 Before downloading modified function parameters or user settings, customer support people must be sure to explain to the user the details of the changes they plan to make.
Transferring SYS Data on the HP FAX-900 and FAX-950 To transfer SYS data on the FAX-900 and FAX-950, perform the following procedure: 1. Set function parameter 78 to 2 (SYS). PRS Menu → 7 → PRS Start → Start 7 Dial/Space x4 → TUV → Tone → L → → ABC Start 8 1 → 2 → Stop → 2. Place a document on the ADF, dial the telephone number of the customer’s machine, and press the start button: Dial/Space Load → Document Telephone → Number Start → 3.
Remote Diagnostics Process Use the following process to adjust settings in a customer’s HP fax machine from a customer support diagnostic unit: 1. Retrieve the settings and journal from the customer’s machine. Use the information under the heading “Retrieving Customer Data” in this chapter. The settings in the customer support diagnostic unit are modified to that of the customer’s settings. 2. Analyze the settings and journal. 3.
Table 5-30. Significant Diagnostic Code Digits Significant Diagnostic Code Digits Diagnostic Code Digit 900/950 Diagnostic Code Digit 700/750 Description 2 9 DCN (disconnect) Received? 5 8 Receive Mode? Transmit Mode? 6 1 ECM Used Standard or Non-Standard Group 3 mode? 8 2 Resolution and coding of data. 9 3 Communication Speed.
2. With the message window showing SET MODE NO. =, press Dial/Space four times. The unit sounds an error beep each time you press Dial/Space. This is normal. 3. Press “L”. 4. With the message window showing SET MODE NO. = (ENTER 0 - 10), press any number 0 through 10 to select test modes 0 through 10. See Table 5-31 for a list of test mode numbers. 5. Press Start to enter the test mode. 6. Press Stop to exit test mode (if necessary) and return to standby mode.
Test Mode 1 (Changing Function Parameters) on the HP FAX-900 and FAX-950 The use of test mode 1 to change function parameters has already been described in this chapter under the following heading, “Changing the Function Parameters on the HP FAX-900 and FAX-950 (Test Mode 1).
3. Press “L.” 4. With the message window showing TEST MODE NO.= (ENTER 0 - 10), press 6 to select test mode 6. 5. Press Start. 6. Press ƞ or Ɵ to select the desired memory setting to initialize. (See note for alternative method using code.) Note If you choose the “SHIPMENT SET” selection, the message “RESET COUNTER? (1:YES 2:NO)” appears. Enter the desired response. Then proceed to step 7. 7. Press Start.
D If the error is in the system memory section, the fax machine is not usable. Return the machine for repair. D If the error occurs in the optional image memory, the fax machine will operate as a standard unit with no installed optional memory. Replace the optional memory card. Press the Stop button to return to the standby mode. Test Mode 10 (Testing LED and LCD Lights) on the HP FAX-900 and FAX-950 Test mode 10 is entered for each fax machine as shown at the beginning of this section.
Entering Test Mode on the HP FAX-700 and FAX-750 To reach the test mode menu on the HP FAX-700, press buttons in the following sequence: Menu Press & hold the → Stop button. 0 → 0 → Release the Stop and Menu buttons. → 7 → → The following message appears in the message (LCD) window: Service Menu (01–12) 01: Print Tests You are now at the test (service menu) level. Use the up or down arrow button to browse through the test modes available.
the Enter button twice. Then type the number of copies you want (1 to 99) and press the Enter button. When the print test is over, the fax machine will return to the service menu level. To exit the print test level and return to the service menu level, press the Stop button once. To return the machine to the standby mode, press the Stop button again.
D Real Time Clock – When this test is successfully completed, the following messages will appear in the message window, and the fax machine will return to the service menu level: Doing Self Test Real Time Clock O K D EEPROM Test – When this test is successfully completed, the following messages will appear in the message window, and the fax machine will return to the service menu level: Doing Self Test EEPROM Test O K D Non-Vol Mem Test – Not implemented.
D SRAM Test – When this test is successfully completed, the following messages will appear in the message window, and the fax machine will return to the service menu level: Doing Self Test SRAM Test O K If a self test is unsuccessful, the letters NG will replace the letters OK in the above displays. Test Mode 04 (Remote Diagnostics) on the HP FAX-700 and FAX-750 The remote diagnostic tests were described beginning on page 5-54.
Service and Support Information Subject Page Product Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . HP Express Exchange . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Standard Return (U. S. only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . HP Extended Warranties . . . . .
Product Warranty The HP fax products described in this manual are warranted against defects in materials and workmanship for a period of one year. During the warranty period, HP will, at its option, either replace or repair products which prove to be defective. In the U.S., defective units are replaced via the Express Exchange program, or as a Standard Return. HP Express Exchange In the U. S.
HP Support Information Hewlett-Packard stands behind its products with a number of service and support resources ready to answer your product related questions. These services include: D HP FIRST D HP Dealer Support Center D HP Customer Information Center D HP Corvallis Service Center D HP Customer Support Center D Parts Identification D Service Parts ID Bulletin Board D HP Forum on CompuServe Resources for U.S. Customers Table 6-1, U.S.
Table 6-1. U.S.
Resources for Resellers Table 6-2 provides the Hewlett-Packard organizations for HP fax service providers to call, the telephone number of each organization, the information or resource provided, and the hours of operation of the organization. Table 6-2. Reseller Resources Organization Telephone Number Support Provided Hours of Operation HP Customer Support Center 11311 Chinden Blvd.
Resources for HP Authorized Dealers Table 6-3 below provides the Hewlett-Packard organizations for HP authorized dealers to call, the telephone number of each organization, the information or resource provided, and the hours of operation of the organization. Table 6-3. HP Authorized Dealers Resources Organization Telephone Number Support Provided Hours of Operation HP Customer Information Center (800) 752-0900 Product literature 6:00 am - 5:00 pm PST HP Corvallis Service Center 1030 N.W.
Resources for Canadian Product Support Table 6-4 lists the Hewlett-Packard organizations for Canadian product support. This table is only for Canadian resources. Table 6-4.
HP Dealer Premier Support Program Hardware Support – HP’s Centralized Repair Services Features and Benefits HP’s centralized repair services are used to support HP fax products that have an Express Exchange Warranty. Repairs on these products are performed only at the HP Customer Service Center in Corvallis, Oregon. Under the HP Support Provider option, you provide service for these products, not physical repair. HP’s centralized repair services simplify repairs for you.
Ordering HP Customer Return Repair Service To have a unit repaired through HP Customer Return Repair service: 1. Contact the HP Customer Service Center in Corvallis, Oregon at (503) 750-2035. 2. Follow HP’s instructions for packaging and shipping the unit to the HP Customer Service Center in Corvallis. If the unit is being returned for service under warranty, you should request a package of pre-addressed, postage-paid mailing labels for future use from HP at the telephone number above. 3.
Your Responsibilities: D Design and price your own support services for HP products D Merchandise and sell support contracts to your customers D Manage your support contracts D Provide a help desk for your customers to call when they have problems D Handle product warranty requests D Stock all needed accessory parts and remanufactured exchange units D Deliver high-quality support services to your customers Becoming an HP Fax Service Provider All U.S.
Only U.S. HP fax resellers who have purchased new HP fax products through HP authorized distributors may obtain accessory parts and remanufactured exchange units. Repair parts are not available to resellers. (This program does not apply to authorized resellers of Hewlett-Packard personal computers, network products, and personal computer peripheral products who have signed contracts directly with HP.
Facilitating Customer Return Repair Service 1. Contact the HP Corvallis Service Center in Oregon at (503) 750-2035 for instructions for packaging and shipping the unit. If the unit is under warranty, HP will send you a package of pre-addressed, postage-paid mailing labels. 2. Once HP returns the repaired unit, you may choose to assist your customer in reinstalling the unit.
Accessory Replacement Parts HP offers replacement accessory parts only for HP fax product parts which customers may have lost or broken. A remanufactured exchange unit is available when it has been determined that the customer’s unit is defective. Replacement repair pats for defective units are not available. Standard delivery time for accessory parts and remanufactured exchange units is four days. One-day delivery is available for a nominal fee.
3. Provide HP with the following information: D Your company name and HP Fax Service Provider identification number D The part numbers and quantities you want to order D Your full name and telephone number D Your purchase order number Unless you request hotline expedited shipment, you should receive your order within four working days, followed shortly by an invoice.
FAX GLOSSARY This glossary lists terms and their associated descriptions to help identify the context in which the terms are used. The term with associated variations is followed by the description of the context. 300 dpi 300 dots per inch, horizontally and vertically, the highest resolution settings on the HP fax machines covered in this guide. 32-transaction journal A report showing the last 32 sending and receiving transactions of a fax machine. A4 A standard paper size used outside the United States.
automatic print reduction A feature of the fax by which an incoming image is reduced to fit within the printable region of the paper supply. See also reduction ratio. automatic sheet feeder (ASF) A name for the collection of mechanical components that guide a sheet of paper from the paper supply through the ASF moving parts and beneath the print cartridge. back cover The cover to the fax machine printer mechanism.
chart No. 1 An industry standard test image to compare the transmission speed and capabilities of facsimile machines. The chart is patterned after a two-paragraph business letter. CIG* Calling subscriber identification. CNG* Calling tone. This signal has a frequency of 1100 Hz. code A code is a string of alphabetic and/or numeric characters (a word or expression) used to establish security. May also be referred to as a password. coding scheme The data compression method used by fax machines.
Copy/List A control panel button that lets you copy a document and clear previous input when performing an operation or setting up a function. CPU Central Processing Unit. CRP* Command Repeat. CSI* Called Subscriber Identification. CTC* Continue To Correct. CTR* Continue To correct Response. current Refers to the present status. For example, the current dialing mode you are in only allows for three individual numbers. current settings The customized parameter options as you last set them.
deferred transmission DEFF (abbreviation) Refers to the deferral or time-delay of a transmission. Users can defer transmissions to a later time in order to benefit from less expensive night-time phone rates or adjust for time zone differences. Dial/Space A control-panel button that lets you initiate dialing of a telephone number, enter a space in the message window, or initiate a voice contact request. digitize The process of converting a hard copy image to a binary representative of ones and zeroes.
document memory capacity The amount of information that a fax machine can store in memory. The HP FAX-200 and HP FAX-900 store up to 12 pages depending on the density of the text. The HP FAX-310 and HP FAX-950 store up to 28 pages depending on the density of the text. document OUT tray The place on a fax machine where original documents are placed after they are scanned.
Error Correction Mode ECM (abbreviation) Refers to the fax machine’s ability to automatically resend pages of a document that did not transmit correctly due to telephone line problems. facsimile machine Equipment that electronically transmits an image of a document form one location to another. factory settings The original “standard” parameter options, as set when a fax machine is shipped. See also current settings, options, parameters, and temporary settings.
file Refers to a particular item or document stored in the fax memory. As documents are stored for memory transmission, they are assigned a sequential file number. A file report can be printed listing files currently stored in memory. fine Refers to resolution setting used for detailed text documents and illustrations. For example; For illustrations, use FINE resolution to obtain a better image.
halftone Refers to the printing process in which gradation of tone is obtained. Also a label for a control-panel button that allows an HP FAX-200 or FAX-310 fax machine to distinguish up to 32 levels of gray from black and white. A button labeled Photo performs a comparable function in the HP FAX-900 and FAX-950.A HDLC High Level Data Link control. header The top portion of the document where the date, time, logo and identification information is printed.
keypad See numeric keypad. LCS* Line Conditioning Signal LCU Line Control Unit. This PCA (Printed Circuit Assembly) inside the fax machine contains the hardware to connect the fax machine to the telephone. LIU Line Interface Unit. See LCU above. logo A company name or other identification which can be included in the header of documents that are sent. manual reception mode A mode in which a fax machine treats all calls as voice calls. All calls must be answered manually. MCF* Message ConFirmation.
MPS* Multi-Page Signal. multifile transmission Refers to the fax machine’s ability to send several documents to different stations at the same time. NO. (singular) NOS. (plural) NO. is an abbreviation for the word number. Does NOT denote a negative response. name Refers to the alphabetic identifier assigned to a fax station. For example; The station name is HPFAX. NO. of stations Refers to the quantity of stations to be used in the task being performed.
OFF Refers to a state or condition of being deactivated or disabled or power is not applied. off-hook dialing The manual dialing of a telephone number with the attached telephone off the hook. Off-hook dialing is typically used when you want to tell someone at another station to set up for a document transmission. OGM LENGTH OGM is Outgoing Message Length. It refers to the length of time used for an outgoing message recorded on an answering machine. For example; “Hello, this is me.
Original A control-panel button on the HP FAX-200 and FAX-310 that lets you specify the contrast for the next transmission. The analogous button on the HP FAX-900 and FAX-950 is labeled Contrast. page (singular) pages (plural) Refers to one single-sided sheet of a document. A document can have several pages. paper IN tray The tray in your fax machine that contains the paper supply. paper IN tray extender A slide-out panel on the paper IN tray that accommodates paper longer than 11 inches.
photocopy paper a grade of paper characterized by its good color, brightness, cleanliness, smooth finish, heat stability, and resistance to curling. PIN* Procedure Interrupt Negative. PIP* Procedure Interrupt Positive. PIS* Procedure Interrupt Signal. polling POLL (abbreviation) Refers to the fax machine’s ability to contact other fax machines in order to retrieve a document. Can be used to get a document instead of waiting for it to be sent. Advance notice to the other machine is required for set-up.
PRI-EOP* Procedure Interrupt - End Of Procedure. PRI-MPS* Procedure Interrupt - Multi-Page Signal. PRI-Q* Procedure Interrupt - Q. print cartridge A cartridge that holds the ink used by a fax machine. printable area The fax machines printable area. Printable areas for the HP fax machines described in this guide are defined in chapter one. program PRG (abbreviation) Refers to the task of entering and storing information into the fax machine.
record REC (abbreviation) REC is an abbreviation for the word record. It refers to the historical data file regarding already processed documents. For example; A record of the last 32 transactions can be printed using the communication journal printout. recording paper The plain paper on which a fax machine prints incoming documents, report, lists, and copies. REC. paper size Refers to the paper size loaded into the paper supply tray of the fax machine.
reserved transmission A transmission that is set up to begin as soon as the fax machine finishes the current operation. resolution The number of dots scanned or printed per inch. Your fax machine scans horizontal and vertical resolutions separately. The image quality increases as the number of dots per inch increases. Resolution A control-panel button that lets you select the scanning resolution for the next transmission. result report See relay transmission result report.
scan scanning Refers to the optical process the fax machine uses to read the document information for transmission or copying. scanner The part of your fax machine that converts a document into an electronic image suitable for transmission. scanning glass The part of the scanner through which a document is read. scanning method The method the scanner uses to digitize the original document for transmission.
smoothing Refers to the process of improving print quality of faxes sent at standard or fine resolution. speed dialing A method of dialing in which you press the Speed Dial button and enter a two-digit code to dial a telephone. speed No. (singular) speed Nos. (plural) Speed number(s) refers to an abbreviated dialing method. It is a speedy (fast) way of dialing other fax machines (stations).
station name Refers to the name (company name or alphabetic characters) used to identify a fax station. Both the sending and receiving fax stations use station names for identification purposes. station number Refers to the telephone number of a fax machine (usually referring to the receiving station or machine being called). STD Abbreviation for the word standard. Refers to the resolution setting used for typical text documents.
telephone number Tel. No. (abbreviation) The numeric sequence of digits assigned to a fax machine or telephone. Used for dialing to connect to other party. temporary settings Changes (to parameters) made at the control panel and affecting a single transmission. Parameters return to their current settings after that transmission. See also current settings, factory settings, options, and parameters. timed communications See deferred transmission, deferred polling.
type Refers to a style or method (species). For example, the type of transmission used, memory or direct, is up to the user. unattended mode An operating mode usually associated with the use of an answering machine. Allows unattended operation to receive voice and/or fax calls. valid Refers to a state or condition of being active or activated.
Index ADF Document Catcher Tray, installation, 2Ć17 adjusting, pressure plate switch, FAXĆ900 & 950, 5Ć42 answering machine, connection FAXĆ700 & 750, 2Ć33 FAXĆ900 & 950, 2Ć34 attended/unattended, modes FAXĆ700 & 750, 3Ć34 FAXĆ900 & 950, 3Ć36 automatic reduction copying documents at, FAXĆ900 & 950, 3Ć47 printing documents at FAXĆ700 & 750, 3Ć43 FAXĆ900 & 950, 3Ć45 avoiding, print skew, FAXĆ700 & 750, 5Ć29 broadcasting deferred FAXĆ700 & 750, 4Ć25 FAXĆ900, 4Ć25 FAXĆ700 & 750, 4Ć24 multiple document, to
Index confidential communications, FAXĆ950, 4Ć16 network communications FAXĆ950, 4Ć17 setting number and password, FAXĆ950, 4Ć17 confidential communications deleting, FAXĆ950, 4Ć19 polling, FAXĆ950, 4Ć18 printing, FAXĆ950, 4Ć18 sending, FAXĆ950, 4Ć17 storing, FAXĆ950, 4Ć18 configuration, fax machine, 2Ć36 connection answering machine FAXĆ700 & 750, 2Ć33 FAXĆ900 & 950, 2Ć34 telephone, FAXĆ700 & 750, 2Ć28 telephone line FAXĆ700 & 750, 2Ć27 FAXĆ900 & 950, 2Ć28, 2Ć31 control panel keys & functions FA
Index D (Cont'd) dialing (Cont'd) direct FAXĆ700 & 750, 3Ć28 oneĆtouch FAXĆ700 & 750, 3Ć18 FAXĆ900, 3Ć19 FAXĆ950, 3Ć22 programmed group, FAXĆ950, 4Ć5 speed FAXĆ700 & 750, 3Ć25 FAXĆ900 & 950, 3Ć26 dialing method, pulse, setting FAXĆ700 & 750, 2Ć43 FAXĆ900 & 950, 2Ć44 direct, dialing FAXĆ700 & 750, 3Ć28 FAXĆ900 & 950, 3Ć29 direct transmission, reservation, FAXĆ950, 3Ć30 distinctive ring, detection FAXĆ700 & 750, 2Ć29 FAXĆ900 & 950, 2Ć30 document copying FAXĆ700 & 750, 3Ć46 FAXĆ900 & 950, 3Ć46 loading FAXĆ700
Index F (Cont'd) function parameter, settings changing FAXĆ700 & 750, 5Ć20 FAXĆ900 & 950, 5Ć35 listing FAXĆ700 & 750, 5Ć19 FAXĆ900 & 950, 5Ć34 function parameters FAXĆ700 & 750, 5Ć21 FAXĆ900 & 950, 5Ć35 G glass, scanning, cleaning FAXĆ700 & 750, 3Ć57 FAXĆ900 & 950, 3Ć58 guides, paper size, 2Ć12 setting, 2Ć12 H information codes fixed reduction printing documents at FAXĆ900 & 950, 3Ć45 function parameter, settings changing FAXĆ700 & 750, 5Ć20 FAXĆ700 & 750, 5Ć9 FAXĆ900 & 950, 5Ć31 ink life, 1Ć14 installat
Index L (Cont'd) listing, fax parameters (Cont'd.
Index options, parameter (Cont'd.
Index P (Cont'd) print cartridges, 3Ć52 ink life, 1Ć14 removing, 3Ć53 print margins FAXĆ700 & 750, 1Ć16 FAXĆ900 & 950, 1Ć17 features, 1Ć6 specifications, 1Ć10 warranty, 6Ć2 product information, 4Ć1, 4Ć2 product technology, 1Ć2 program key memory, erasing, FAXĆ950, 4Ć5 program keys, FAXĆ950, 4Ć3 print quality FAXĆ700 & 750, 3Ć49 FAXĆ900 & 950, 3Ć50 poor FAXĆ700 & 750, 5Ć29 FAXĆ900 & 950, 5Ć43 reception FAXĆ700 & 750, 3Ć41 FAXĆ900 & 950, 3Ć41 transmission FAXĆ700 & 750, 3Ć32 FAXĆ900 & 950, 3Ć33 programmed
Index reduction, fixed copying documents at FAXĆ700 & 750, 3Ć47 FAXĆ900 & 950, 3Ć48 printing documents at FAXĆ700 & 750, 3Ć44 FAXĆ900 & 950, 3Ć45 relayed transmission FAXĆ950, 4Ć19 sending, FAXĆ950, 4Ć21 setĆup, FAXĆ950, 4Ć20 remote diagnostics, process, 5Ć61 replacement, paper separator FAXĆ700 & 750, 2Ć21 FAXĆ900 & 950, 2Ć22 replacement items, 3Ć61 replacing, verification stamp, FAXĆ950, 3Ć60, 5Ć44 reports, printing FAXĆ700 & 750, 3Ć51 FAXĆ900 & 950, 3Ć52 requirements, FCC, transmission, 3Ć16 r
Index stamp, verification replacing, FAXĆ950, 3Ć60 switching ON, FAXĆ950, 2Ć46 start time, changing, FAXĆ900 & 950, 4Ć23 station, changing, FAXĆ900 & 950, 4Ć23 stations, multiple deferred sending FAXĆ700 & 750, 4Ć25 FAXĆ900, 4Ć25 multiple document, sending FAXĆ900, 4Ć26 FAXĆ950, 4Ć28 sending FAXĆ700 & 750, 4Ć24 FAXĆ950, 4Ć27 stopping, transmission FAXĆ700 & 750, 3Ć31 FAXĆ900 & 950, 3Ć31 04, FAXĆ700 & 750, 5Ć70 05, FAXĆ700 & 750, 5Ć70 06, FAXĆ700 & 750, 5Ć70 07, FAXĆ700 & 750, 5Ć70 08, FAXĆ700 &
Index T (Cont'd) troubleshooting, 5Ć1, 5Ć2, 5Ć3 tree overall, 5Ć5 scanner, 5Ć7 U user interface, controls FAXĆ700 & 750, 3Ć6 FAXĆ900, 3Ć9 FAXĆ950, 3Ć12 using, deferred transmission FAXĆ700 & 750, 4Ć6 FAXĆ900, 4Ć8 FAXĆ950, 4Ć9 V verification stamp, replacing, FAXĆ950, 3Ć60, 5Ć44 view, identification FAXĆ700, 2Ć3 FAXĆ750, 2Ć4 FAXĆ900, 2Ć5 I-10 FAXĆ950, 2Ć5 viewing, fax parameters FAXĆ900, 4Ć32 FAXĆ950, 4Ć36 views, control panel, overlay, 2Ć6 volume button adjust, FAXĆ900 & 950, 3Ć15 handset ringer, FAXĆ95
