Hitachi Dynamic Link Manager Software Users Guide for Windows (6.6) (HIT5201-96005, April 2011)

3. Creating an HDLM Environment
83
Specifying a Folder That Does Not Satisfy the Conditions for an HDLM
Installation might occur. If this happens, reinstall HDLM by following the
procedures given below.
Table 3-10: Problems and What to Do When Specifying a Folder That Does Not
Satisfy the Conditions for an HDLM Installation
 When installing HDLM in Windows Server 2008, perform the following
operation before the installation to make sure applications cannot access the
HDLM management-target disks.
• If the disk is not used as a cluster resource:
In the Windows' Disk Management windows, offline the disk.
• If the disk is used as a cluster resource:
Stop Cluster Service.
 Windows Server 2008 supports user account control (UAC). If you are logged on
with a non-administrator account, use the Administrator: Command Prompt
window when executing any of the following programs to install or uninstall
HDLM:
•
setup.exe
#
• installhdlm (installhdlm utility)
•
uninstallhdlm (uninstallhdlm utility)
#
This program can also be executed using Run as administrator.
 If you are using Hyper-V in Windows Server 2008, you cannot use HDLM on a
guest OS. Install HDLM on a host OS.
If you want to install or uninstall HDLM on a host OS, first terminate the Hyper-V
manager console. If the Hyper-V manager console is running, the installation or
uninstallation of HDLM will stop. If this happens, you can continue with the
installation or uninstallation of HDLM by first terminating the Hyper-V manager
console.
Problem What to do
An internal error occurred and the installation was
interrupted.
Specify a folder that satisfies the above conditions and
re-install the HDLM.
After the installation has finished, the error information
could not be collected when the
DLMgetras utility for
collecting HDLM error information was executed.
Uninstall HDLM, and then re-install it by specifying a
folder that satisfies the above conditions.