HiCommand Dynamic Link Manager (HDLM) for Windows Systems User's Guide (HIT5201-96001, January 2008)

HiCommand
®
Dynamic Link Manager (HDLM) for Windows
®
Systems User’s Guide 115
1. Use the registry editor to determine whether Intel 32 is included in the
UninstallString value that is used when uninstalling HDLM. If Intel 32 is included,
shortened names are not generated in the Intel 32 folder. UninstallString is
included in the following registry keys:
For Windows 2000 Server and Windows Server 2003 (IA32):
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Un
install\{DFF378A1-240E-11D5-8A43-0000E2382F13}
For Windows Server 2003 (IPF) and Windows Server 2003 (x64):
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\Curre
ntVersion\Uninstall\{DFF378A1-240E-11D5-8A43-0000E2382F13}
2. If the UninstallString value includes Intel 32, then change Intel 32 to a folder
name that contains 8 single-byte alphanumeric characters.
The following example shows the output before and after the change when
Ctor.dll is installed in C:\Program Files\Common
Files\InstallShield\Engine\6\Intel 32.
Before the change:
RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\Intel
32\Ctor.dll,LaunchSetup ""C:\Program Files\InstallShield
Installation Information\{DFF378A1-240E-11D5-8A43-
0000E2382F13}\Setup.exe"" -uninstdlm
After the change:
RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\folder-name-with-8-
single-byte-alphanumeric-characters\Ctor.dll,LaunchSetup ""C:\Program
Files\InstallShield Installation Information\{DFF378A1-240E-
11D5-8A43-0000E2382F13}\Setup.exe"" -uninstdlm
3. Copy the Intel 32 folder to the folder described in step 2.
4. Uninstall HDLM according to the procedure described in Uninstalling HDLM.
5. Delete the folder you copied in step 3.
When uninstalling HDLM on a host where a Device Manager Agent 5.0 or later is installed,
do not execute any of the following commands of Device Manager Agent during
uninstallation. Also, do not uninstall HDLM while executing any of the following Device
Manager Agent commands:
hbsasrv, HiScan, hdvmagt_account, hdvmagt_schedule, hldutil, TIC
3.9.3 Uninstalling HDLM
After HDLM is uninstalled, sometimes the files below remain undeleted. The files will be
deleted when you restart the host according to the procedure.
HDLM-installation-folder\DLMTools\perfhdlm\provhdlm.dll
HDLM-installation-folder\lib\libdlm.dll
HDLM-installation-folder\lib\hdlmhcc60.dll