Medical Archive Solutions User Guide

175
HP Medical Archive
Troubleshooting Alarms
CMNA CMN Device Status; indicates the general
status of the CMN service:
• 0=No errors
• 10 = Errors
If there is an Error, check the
Overview and Alarm tabs for the
device to find the cause of the
error and to troubleshoot the
problem.
If the problem persists, contact HP
technical support.
CMNE CMN Device State; whether the device is:
• 0 = Offline
• 1=Standby
• 2=Online
If the device goes into “Standby”,
continue monitoring and if the
problem persists, contact HP tech-
nical support.
If the device goes into “Offline”
and there are no known server
hardware issues (server
unplugged) or a scheduled
downtime for the device, contact
HP technical support.
COAF Count of Outgoing Associations Failed;
the number of DICOM associations that
failed to connect at the TCP/IP layer.
More than 50 is considered a minor alarm
to investigate further.
Failures could be caused by either
end of the association. Check the
CLB
X DICOM component to
determine if the failures are client
side or node side. Client side
faults indicate a problem with the
remote entity. If consistent faults
appear on the node side, contact
HP technical support.
CsQL Estimated count of incoming CMS Syn-
chronization messages that must be
processed.
More than 50,000 is considered a minor
alarm to investigate further. More than
1,000,000 is considered a critical
condition.
Check the load on the system—if
there have been a significant
number of transactions this may
be normal and will resolve itself
over time.
If the alarm persists, view a chart
of the queue size. If the number
continues increasing without ever
decreasing, contact HP technical
support.
Attr.
Code
Description Recommended Action