Medical Archive Solutions User Guide

181
HP Medical Archive
Troubleshooting Alarms
FSTA FSG Total Available cache; a measure of
remaining space on the server for caching
content.
Cache space is managed by the service.
Space is freed as objects in the cache are
no longer needed.
Values less than 30 GB trigger alarms.
Ensure all CMS and LDR nodes
are operating normally.
Check the following attributes in
the FSG
X Storage component:
“Files Stored to Grid - Pending”,
“File Store Rate”, and “File
Retrieved Rate”. If these measures
of cache activity are high, attempt
to reduce demand until the alarm
clears.
If the problem persists, contact HP
technical support.
HEID Count of inbound HTTP DELETE
failures.
50 is considered a minor issue.
These alarms indicate a problem
with executing specific activities
in the HTTP protocol.
Check the log at the remote entity
to determine if the errors are origi-
nating with the remote
workstation (entity) or the grid.
If the entity shows the errors, then
adjust the configuration of the
entity.
If the errors are on the grid side of
the connection, contact HP techni-
cal support.
Note: Deleting or renaming files
recently stored to the FSG can
produce this alarm if the FSG was
actively relaying the file to the grid.
Reset the counter.
To reset the counters, use the
Configuration
X Main page; see
“HTTP” on page 167.
HEIG Count of inbound HTTP GET failures.
50 is considered a minor issue.
HEIH Count of inbound HTTP HEAD failures.
50 is considered a minor issue.
HEIO Count of inbound HTTP OPTION
failures.
50 is considered a minor issue.
HEIP Count of inbound HTTP PUT failures.
50 is considered a minor issue.
HEIS Count of inbound HTTP Session negotia-
tion failures (after the TCP/IP layer).
50 is considered a minor issue.
HEIT Count of inbound HTTP POST failures.
50 is considered a minor issue.
Attr.
Code
Description Recommended Action