Medical Archive Solutions User Guide

189
HP Medical Archive
Troubleshooting Alarms
SLSA System Load Average; an indication of
how busy the system is.
The higher the value the busier the
system. Typically above 10 should be
investigated as it indicates a fairly high
load on the system. Over 25 is considered
a critical issue.
If the System Load Average
persists at a high value, the
number of transactions (seen by
graphing network bandwidth
usage) in the system should be
investigated to determine whether
this is due to heavy load at the
time. If there does not appear to be
a heavy load on the system, and
the alarm persists, contact HP
technical support.
SMST Log Monitor; an indication of the status of
the log monitoring within the SSM:
• 0=Connected
• 1 = Initializing
• 2=Shutdown
• 3 = Bad Configuration
• 4 = Unable to Connect
If the Log Monitor has non-zero
values persisting for a period of
time, contact HP technical
support.
SMTT Total Events; the number of error events
that have been logged by the SSM.
If the Total Events becomes non-
zero, check if there are known
events (such as RAID failures) that
could have caused this.
When an issue is resolved, the
counter can be reset to zero as
noted on page 142.
If there have not been any known
events in the SSM, or the number
increases and the alarm persists,
contact HP technical support.
Attr.
Code
Description Recommended Action