Medical Archive Solutions User Guide

35
HP Medical Archive
Alarms
the row in the table highlighted in the alarm color. Note down
the following information:
• Attribute Code—the four-letter identifier for the alarm type
• Description—the message explaining the alarm
2. Identify the Component and Attribute
a. Using the Description from step 1, determine if the alarm is
associated with a specific component. Select the component to
view its Alarms
X Main page to find the alarm.
b. Select the Configuration
X Notification page to view the list of
monitored attributes for that service or component.
c. Find the rows with the Attribute Code noted in step 1. above.
d. Determine the specific condition for the alarm from the settings
in that row.
3. Troubleshoot the Alarm
a. Look up the four-character Attribute Code from step 1 in the
“Alarm Reference Table” on page 172.
b. Follow the suggested actions for the attribute.
Resolving Alarms
Most alarm conditions are temporary situations of grid load and
resolve themselves over time. Always consult Chapter 7 for trouble-
shooting advice. For persistent alarms, contact HP technical support
after following the suggested actions.
Clearing Alarms
Alarm states are self-correcting when the attribute value for an alarm
returns to normal. Once a grid issue has been resolved, the alarm
details can be viewed under the Alarms
X History page (see page 32).
You can perform queries to retrieve data for preventive analysis.
Alarms related to counted events, such as HTTP sessions failed, can
often be reset using a check box on the component’s Configuration
X
Main page. See Chapter 6.