HP 3PAR Recovery Manager 2.0 Software for Microsoft Hyper-V User Guide (QL226-97701, May 2014)

D Troubleshooting for HP 3PAR Recovery Manager for
Microsoft Hyper-V
About installing McAfee Antivirus
Description
Installing McAfee antivirus blocks all ports.
Workaround/Action
Use control panel to update firewalls settings.
Port conflict on user site for port 5555
Description
There is a port conflict on user site for 5555.
Workaround/Action
Make sure the same port is set for RMHyprt-V components, that are RMH servers, RMH clients and
all Hyper-V servers (RMH agents).
Remote Copy best practices
The following points describe the best practices for Remote Copy:
• Local snapshots are generated with the interference of VSS and Hyper-V VSS writer. Hence
local snapshots are application-consistent (if it is child VM snapshot). But on remote site, there
is no such VSS or Hyper-V VSS writer involvement. Hence, remote side snapshots cannot be
guaranteed as application-consistent, but crash-consistent. Hence, it is recommended to use
command option -SavedStateBackups while taking remote copy snapshots.
• In remote copy group, keep VV name length less than 12. If VV name is required to be longer
than 11 characters, names shall not start with the same characters. For example: If the VV
name RMHRCVVNAME1has to be changed, any change made after 11 characters will not
reflect the change. The change has to be made as 1RMHRCVVNAME.
104 Troubleshooting for HP 3PAR Recovery Manager for Microsoft Hyper-V