HP 3PAR Online Import for EMC Storage Data Migration Guide

4. If the SMI-S Provider ECOM login page does not appear, check the following:
• Make sure you have the correct IP address for SMI-S Provider server.
• Make sure you are using the correct Port for SMI-S Provider server. Login to the SMI-S
Provider server and look at the port configuration file which shows which ports are enabled
for use and whether they are expecting a secure or unsecure connection.
◦ Windows: C:\Program Files\EMC\ECIM\ECOM\conf\Port_settings.xml
• Make sure there is network connectivity between the OIU server and the SMI-S Provider
NOTE: Determine whether SMI-S Client filtering is enabled. If enabled, your OIU server
must be on the Trusted client IP list.
• Make sure that the SMI-S Provider is running
◦ Windows: Check that the SMI-S Provider (ECOM/EMC) services are started
5. If the ECOM login page does appear, login using the credentials that you used when you
executed OIU:addsource. If that fails, then you need to determine which are the correct
credentials.
Troubleshooting Communication Between OIU Server and SMI–S Provider 49