HP 3PAR StoreServ 7450 Storage Service Guide

1. Follow the link to alert actions under Recommended Actions (see Figure 24 (page 22)).
Figure 24 Verify Drive Failure Alert
2. At the HP Storage Systems Guided Troubleshooting web site, follow the link for your product.
3. At the bottom of the HP 3PAR product page, click the link for HP 3PAR Alert Messages.
4. At the bottom of the Alert Messages page, choose the correct message code series based on
the first four characters of the alert message code.
5. Choose the next digit in the code to narrow the message code series.
6. On the next page, select the message code that matches the one that appeared in the alert.
The next page shows the message type based on the message code selected and provides a
link to the suggested action.
7. Follow the link.
8. On the suggested actions page, scroll through the list to find the message state listed in the
alert message. The recommended action is listed next to the message state.
Powering Off/On the Storage System
The following describes how to power the storage system on and off.
WARNING! Do not power off the system unless a service procedure requires the system to be
powered off. Before you power off the system to perform maintenance procedures, first verify with
a system administrator. Powering off the system will result in loss of access to the data from all
attached hosts.
Powering Off
Before you begin, use either SPMAINT or SPOCC to shut down and power off the system. For
information about SPOCC, see “Service Processor Onsite Customer Care ” (page 19).
NOTE: PDUs in any expansion cabinets connected to the storage system may need to be shut
off. Use the locatesys command to identify all connected cabinets before shutting down the
system. The command blinks all node and drive enclosure LEDs.
The system can be shutdown before powering off by any of the following three methods:
Using SPOCC
1. Select StoreServ Product Maintenenace.
22 Servicing the Storage System