HP 3PAR StoreServ 7450 Storage Service Guide

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Contents

1 Understanding LED Indicator Status...............................................................5

Enclosure LEDs.........................................................................................................................5

Bezels LEDs.........................................................................................................................5

Disk Drive LEDs....................................................................................................................5

Storage System Component LEDs................................................................................................6

Power Cooling Module LEDs..................................................................................................6

Drive PCM LEDs..............................................................................................................8

I/O Modules LEDs...............................................................................................................9

Controller Node and Internal Component LEDs...........................................................................10

Ethernet LEDs....................................................................................................................12

Node FC and CNA Port LEDs..............................................................................................12

Fibre Channel (FC) Adapter LEDs.........................................................................................13

Converged Network Adapter (CNA) LEDs.............................................................................14

Node FC and CNA Port Numbering....................................................................................14

SAS Port LEDs....................................................................................................................15

Interconnect Port LEDs.........................................................................................................16

Verifying Service Processor LEDs...............................................................................................16

2 Servicing the Storage System......................................................................19

Service Processor Onsite Customer Care ...................................................................................19

Accessing the HP 3PAR Management Console.......................................................................19

CSR......................................................................................................................................19

Types of CSR.....................................................................................................................20

Accessing Replacement Videos............................................................................................20

Parts-only Warranty Service.................................................................................................20

Identifying a Replaceable Part..................................................................................................20

Swappable Components.....................................................................................................21

Getting Recommended Actions.................................................................................................21

Powering Off/On the Storage System........................................................................................22

Powering Off.....................................................................................................................22

Powering On.....................................................................................................................23

Disengaging the PDU Pivot Brackets..........................................................................................23

Replacing an Interconnect Link Cable........................................................................................24

Repairing a Disk Drive.............................................................................................................24

Removing a 2.5 inch Disk ..................................................................................................27

Removing a 3.5 inch Disk...................................................................................................28

Installing a Disk Drive.........................................................................................................29

Verifying Disk Drives...........................................................................................................30

Controller Node Replacement Procedure....................................................................................30

Preparation.......................................................................................................................31

Node Identification and Shutdown.......................................................................................31

Node Removal..................................................................................................................32

Node Installation...............................................................................................................32

Node Verification..............................................................................................................33

SFP Repair.............................................................................................................................34

Replacing an SFP...............................................................................................................38

3 Support and Other Resources.....................................................................39

Contacting HP........................................................................................................................39

HP 3PAR documentation..........................................................................................................39

Typographic conventions.........................................................................................................42

HP 3PAR branding information.................................................................................................42

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