HP 3PAR Recovery Manager Diagnostics Tool for Exchange User Guide (QL226-97049, February 2014)

Contents
1 Introduction...............................................................................................4
2 System requirements for installation...............................................................5
Hardware requirements.............................................................................................................5
Software requirements...............................................................................................................5
3 Installing and removing the RMD tool............................................................6
Installing the RMD tool on the backup server................................................................................6
Upgrading to RMD tool 2.0.......................................................................................................6
Verifying installation..................................................................................................................7
Removing the RMD tool.............................................................................................................7
4 Using the RMD tool....................................................................................8
Launching the RMD tool.............................................................................................................8
Performing diagnostic checks.....................................................................................................8
Diagnostic checks................................................................................................................9
Viewing diagnostic test status...................................................................................................11
Viewing diagnostic reports.......................................................................................................12
Viewing archived reports.........................................................................................................13
5 Troubleshooting........................................................................................14
6 Support and other resources......................................................................19
Contacting HP........................................................................................................................19
HP 3PAR documentation..........................................................................................................19
Typographic conventions.........................................................................................................21
HP 3PAR branding information.................................................................................................21
7 Documentation feedback...........................................................................22
Glossary....................................................................................................23
Contents 3