3PAR System Reporter 2.8 Release Notes

Page 6
320-200258 Rev A System Reporter Release Notes November 2010
Item Description
Improved installation on
Windows
The installer for Windows now checks if a previous instance of
System Reporter is running. If the compactdb process is running
it pops up a window that advises you to wait until the
compactdb process completes, and then it exits. If compactdb is
not running, it pops up a window saying that it will terminate
the previous instance before installing a new version, and then it
does so. This simplifies the installation process as you will no
longer need to first make sure that the previous processes have
exited.
Improved sampleloop
daemon/service
The sampleloop daemon/service code has been improved so that
starting and stopping now handles other processes created by
sampleloop.
Known Issues
Item Description
Older versions of the Excel client
custom report cannot be
upgraded to the new Excel
client.
The entire architecture of the Excel client has been enhanced
and so backward compatibility is not possible.
Workaround:
Recreate the report using the newer version of the Excel client
for System Reporter.
The message "Unrecognized
data report" can be generated
by Internet Explorer when a URL
is too long.
Internet Explorer has a limit of 2048 characters. The Firefox
(Browser) has a 65,536 character limit. Apache produces a "413
Entity Too Large" error after 4000 characters.
Workaround:
Break the query into a smaller size (especially for PD/LD reports).