Brocade Network Advisor SAN User Manual v11.1x (53-1002167-01, May 2011)

Brocade Network Advisor SAN User Manual 227

53-1002167-01

Capturing technical support information

The Technical Support Information tab of the SMC allows you to capture technical support

information for the Management application as well as the configuration files for all switches in

discovered fabrics. This information is saved in a zip file in a location that you specify.

To capture technical support information, complete the following steps.

1. Select the Technical Support Information tab.

FIGURE 82 Technical Support Information tab

2. Select the Include database check box to capture database server support save files and

choose one of the following options:

• Select the Partial option to exclude historical data and events from the database capture.

• Select the Full option to include historical data and events from the database capture.

NOTE

It is recommended that you only capture the partial database.

NOTE

You should only capture the full database when you need to debug Historical Performance

Management or Historical Events issues.