Brocade Network Advisor SAN User Manual v11.1x (53-1002167-01, May 2011)

Brocade Network Advisor SAN User Manual 761
53-1002167-01
Browser troubleshooting
26
Browser troubleshooting
The following section states a possible issue and the recommended solution for browser errors.
Client browser troubleshooting
The following section states a possible issue and the recommended solution for client browser
errors.
Fabric tracking troubleshooting
The following section states a possible issue and the recommended solution for fabric tracking
errors.
Problem Resolution
The Cancel button does not work on the Report
via E-mail dialog box when you use the Mozilla
Firefox browser.
Mozilla Firefox Browser does not support window close script.
Click the browser Close button to cancel.
NOTE: The Cancel button still displays on all Report via E-mail dialog boxes.
Problem Resolution
Downloading Client from a Internet Explorer
Browser over HTTPS
If the JNLP file does not launch automatically, use one of the following options:
• Complete the following steps.
1 Save the JNLP file to the local host.
2 Launch the JNLP file manually.
• In Internet Explorer 7, complete the following steps.
1Select Tools > Internet Options.
2Click the Advanced tab.
3Clear the Do not save encrypted pages to disk check box.
If the browser warns you about the security certificate, use the fully qualified hostname to
launch the web page.
Problem Resolution
If a switch is replaced by another switch having
the same IP address but a different node WWN
while fabric tracking is on, the Management
application does not update the Product List,
Connectivity Map or switch properties with the
new node WWN.
Choose from one of the following options:
• Turn fabric tracking off while the switch is replaced. This causes the old switch to be
removed and the new switch added.
• After the switch is replaced, remove and re-add the fabric in the Discover Setup
dialog box.