Data Center Fabric Manager Professional User Manual v10.3.X (53-1001355-01, November 2009)

viii DCFM Professional User Manual
53-1001355-01
Contents
Device Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164
Scheduling technical support information collection . . . . . . .164
Starting immediate technical support information collection 165
Viewing technical support information . . . . . . . . . . . . . . . . . . .165
E-mailing technical support information . . . . . . . . . . . . . . . . .166
Deleting technical support files from the repository . . . . . . . .166
Failure data capture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167
Enabling failure data capture . . . . . . . . . . . . . . . . . . . . . . . . . .167
Disabling failure data capture. . . . . . . . . . . . . . . . . . . . . . . . . .168
Purging failure data capture files . . . . . . . . . . . . . . . . . . . . . . .168
Configuring the failure data capture FTP server . . . . . . . . . . .168
Viewing the upload failure data capture repository. . . . . . . . .169
Chapter 6 Fault Management
In this chapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Fault management overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Event logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .172
Viewing event logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .172
Copying part of a log entry . . . . . . . . . . . . . . . . . . . . . . . . . . . .173
Copying an entire log entry . . . . . . . . . . . . . . . . . . . . . . . . . . . .173
Exporting the entire log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
E-mailing all event details from the Master Log . . . . . . . . . . . 174
E-mailing selected event details from the Master Log . . . . . . 174
E-mailing a range of event details from the Master Log . . . .175
Displaying event details from the Master Log . . . . . . . . . . . . .175
Copying part of the Master Log. . . . . . . . . . . . . . . . . . . . . . . . . 176
Copying the entire Master Log . . . . . . . . . . . . . . . . . . . . . . . . . 176
Exporting the Master Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . .177
Filtering events in the Master Log. . . . . . . . . . . . . . . . . . . . . . . 177
Event policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179
Policy types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179
Policy triggers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180
Policy actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180
Adding an event policy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180
Adding an ISL offline policy . . . . . . . . . . . . . . . . . . . . . . . . . . . .181
Adding a PM threshold crossed policy . . . . . . . . . . . . . . . . . . .182
Adding a security violation policy . . . . . . . . . . . . . . . . . . . . . . .183
Defining the broadcast message action. . . . . . . . . . . . . . . . . .184
Defining the launch script action . . . . . . . . . . . . . . . . . . . . . . .185
Defining the send e-mail action . . . . . . . . . . . . . . . . . . . . . . . .186
Configuring support data capture action . . . . . . . . . . . . . . . .187
Activating a policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187
Deactivating a policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187
Deleting a policy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .188