HP Intelligent Infrastructure Analyzer Software User Guide Abstract This document describes how to use HP Intelligent Infrastructure Analyzer software user interface for an online monitoring and diagnostic solution, which is intended for the physical layer of Storage Area Network (SAN) based on optical components such as Small Form-Factor Pluggable (SFP) transceivers.
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Contents 1 Overview..................................................................................................5 Intended Audience....................................................................................................................5 Introduction..............................................................................................................................5 Acronyms and abbreviations............................................................................................
Websites..........................................................................................................................29 Documentation Feedback.........................................................................................................29 Product Feedback...................................................................................................................30 Typographic Conventions............................................................................................
1 Overview Intended Audience The HP Intelligent Infrastructure Analyzer Software (IIAS) is intended for customers who have HP storage hardware in their SAN. The HP IIAS can be used to monitor and diagnose the physical layer of Storage Area Network (SAN) in real-time, with an emphasis on the Small Form-factor Pluggable (SFP) on FC Switch only. The solution is highly beneficial for enterprise SAN, where SAN management becomes cumbersome and tedious.
Table 1 Hardware and Software requirements (continued) Hardware and software requirements Supported platforms, versions, or configuration Minimum disk space requirement 300 - 350 MB NOTE: Disk space will increase depending on the SAN size. Internet Explorer Version 8.0 or later Operating System • Windows Server 2003/2008 (x86, x64) • Windows XP • Windows Vista • Windows 7 NOTE: These operating systems require their respective latest service packs.
2 Installing and removing HP IIAS Installing HP IIAS To install HP IIAS, complete the following steps: 1. Download HP IIAS package from the following website: www.hp.com/go/hp_iias. 2. 3. 4. Select a folder (for example, C:\temp) and save the HP IIAS install package. Run IIAS_Setup.exe, and follow the steps to install the HP IIAS files. Review and accept the license agreement.
3 Using HP IIAS Overview HP IIAS is a real-time solution to monitor and diagnose the SFPs on the FC Switch. This chapter discusses the following topics: • “HP IIAS GUI ” (page 8) • “HP IIAS Navigation Menus” (page 9) The 1. 2. 3. 4. following procedure provides a brief overview of using HP IIAS: Specify the SAN Profile details, which include the SAN profile name and options. Specify the switches to be monitored. Activate the profile.
NOTE: The default username and password is administrator and administrator respectively. Clicking "?" displays help related to login and offers suggestions in case of login issues. Figure 2 Login help 3. Click Sign In. The IIAS Welcome page is displayed. NOTE: Click here hyperlink on the Welcome page displays the Manage SAN Profiles page. Following are the display areas in the IIAS GUI, as shown in Figure 3 (page 9). • A – Navigation area. • B – SAN profile that is active.
Table 3 Navigation Menus Menu Functionality Manage SAN Profiles includes creation, deletion, modification, activation, and deactivation of SAN Profiles. Initiate a Data Collection for the active profile. Graphically depicts in real-time, the topology of the SAN being monitored. Displays detailed inventory information for the discovered SAN components (such as Switches, Host End points and Storage devices). Manages events and diagnostic logs.
Managing SAN Profiles In the Manage SAN Profiles page, you can perform the following tasks: • Click New – To create a new SAN profile. • Click Edit – To modify an existing SAN profile. • Click Activate – To activate a SAN profile. • Click Deactivate – To deactivate an active SAN profile. • Click Delete – To delete an existing SAN profile. Figure 4 Manage SAN Profiles Creating New SAN profile To create a new SAN profile: 1. Click New in the Manage SAN Profiles page.
Figure 5 Discovered Switches Switch Details Discovered Switch Discovered Switches are the B-Series or H-Series switches that: • Have firmware version that is not as per the requirements mentioned in “Firmware prerequisites for SFP diagnostics” (page 22). • Have required version of firmware but not selected for monitoring by the user.
8. Edit option is used to: • 9. Update correct credentials like login, password, port and read community string. Select the check box of the discovered switch(es) to perform one of these actions: • Click on Monitor switch(es) to perform the data collection, monitoring, and SFP diagnostics. • Delete – removes the components from the profile. • Test connectivity – tests the network connectivity of the components. Edit SAN profile To modify a profile: 1.
To deactivate a SAN profile: 1. Select the current active profile in the Manage SAN profiles page. 2. Click Deactivate. 3. The Deactivate SAN Profile window is displayed with the following message: Do you wish to deactivate the SAN Profile – XYZ (name of the SAN profile). • Click Yes to deactivate the SAN profile. • Click No to cancel the deactivation. Delete SAN profile To delete a SAN profile: 1. Select any deactive SAN profile in the Manage SAN Profiles page. 2. Click Delete. 3.
NOTE: Connectivity state information is available only for monitored switches. Using SAN Topology To view the graphical topology of SAN: • Click SAN Topology on the navigation menu. A Topology page is displayed with its component and sub-components. This page consists of: ◦ A graphical view of the topology depicting the connectivity as shown in Figure 7 (page 15). ◦ A component based view is categorized based on their type and connectivity in the SAN.
NOTE: • When you log into HP IIAS, inventory will be displayed only after one complete DC cycle. To obtain inventory immediately you can click on Rescan. • SAN Inventory page displays the switch level information about the Host and the Storage device components.
• Vendor • Model • Firmware Version • Ports (In-Use/Total) • WWN • Description Component Type The component information available in the SAN Inventory Summary Table is displayed according to the type of component selected in the Component Type drop-down list. You can do the following: • Click All to view all types of components (HBA, Storage Device and Switch). • Click Host to view only the host specific components. • Click Storage Device to view only the Device specific components.
Detailed Inventory To view a detailed inventory, click the component name. The details are displayed below the summary table.
◦ ◦ • – Port Speed – FC ID – State – Fabric Port WWN Attached Device – Attached Node WWN – Attached Port WWN – Node Symbolic Name – Port Symbolic Name Transceiver – Vendor Name – Voltage – Rx Input Power – Vendor Part Number – Serial Number – Temperature – Module Type – Tx Bias Current – Tx Output Power – Tx Type Host details: ◦ host generic information – OS Name – IP Address – Device Family SAN Inventory 19
◦ ◦ • – OS Version – Domain Manufacturer information – Manufacturer – Model – Serial Number Other information – Physical Memory (in bytes) – Processor Architecture Storage Device details: ◦ Generic information – ◦ ◦ Device Family Manufacturer information – Manufacturer – Firmware – Model – WWN Storage Ports – World Wide Node Name – Type – Port ID – Speed – World Wide Port Name – Attached Port WWN Event Manager Event Manager maintains the following event logs: • SA
SAN Event Log Events are generated based on the following scenarios: • Component added or removed. • Monitored switch is not reachable. • Credentials are invalid. • Protocol time out errors. • License applied, modified or expired. • Days pending for License expiry. The event log is shown in a tabular format. The rows in the table display the events, with one event per row in descending order. The columns in the table display the following event attributes: • ID – event ID (for example: E1).
• Click Delete to delete the selected event log. • Click the Advanced Search option, to search events based on different criteria. ◦ Select ALL or specific event severity to perform a search accordingly. ◦ Select the Start Date, End Date and Component and click Search. NOTE: list. Search on a Component name does not include its sub-components logs in the ◦ Click Delete to delete the selected searched events. ◦ Click Clear to clear the data entered to search.
NOTE: • SFP monitoring and diagnostics are not performed for switches that do not meet the above mentioned firmware requirements. • The host where HP IIAS is installed, can connect to SAN switches over Ethernet continuously. SAN Diagnostic GUI The columns in the table display the event attributes that are: • ID – displays the diagnostic ID (for example: D1). • Severity – displays the severity level of the event. • Component • Time – displays the time when the event was generated.
◦ Click Delete to delete the selected searched events. ◦ Click Clear to clear the data entered to search. ◦ Click Back to go back to the SAN Event Logs page. Figure 12 Diagnostic log – Advanced search Configuration The Configuration page allows you to configure the following: • Notifications • Reports • Account Management • Licensing Notifications This page allows you to provide the configuration settings for e-mail notifications. To configure the Notification page: 1.
3. 4. Message Click Send Test Message. Figure 13 Notifications Reports This page allows to specify the location where the reports generated are archived. • Enter the location where the reports will be archived in the Report Archive Location text box. Figure 14 Reports NOTE: HP IIAS does not clean up the archived reports. User needs to manually clean up to clear the disk space. Account Management This page allows you to change the password (password for logging into HP IIAS).
Figure 15 Account Management Licensing HP IIAS application has a default Instant On license which is valid for 60 days and it is applied when a profile is activated for the first time. After the 60 days validity period, you have to purchase a Permanent license which has unlimited access. Prerequisite to generate permanent license for HP IIAS A license for HP IIAS is generated based on the system serial number.
Figure 17 Add license Under License Summary you can view the following: • License Type – type of license. • Creation Date – the day license was created. • Valid Till – validity of the license. Reporter This page generates current report for active profile and historical reports for any profile and the generation of report is subject to the availability of data for the selected profile. The information in each report includes SAN inventory, SAN topology, Events, and Diagnostic information.
2. Under Report Type select the type. Two types of reports can be generated. • Current – report for current data of the active SAN. • Historical – report for past or earlier data. ◦ If you want to view the Historical report: – Select the SAN Profile Name from the drop-down list. – Select one of the Granularity options: – 3. – Hourly – The system provides the SAN data on hourly basis for the last seven days, starting from the current date.
4 Support and Other Resources Contacting HP For worldwide technical support information, see the HP support website: http://www.hp.
To make comments and suggestions about product documentation, send a message to docsfeedback@hp.com. All submissions become the property of HP. Product Feedback To make comments and suggestions about HP IIAS, send a message to: IntelligentInfrastructureAnalyzerSoftware@hp.com, with the subject as HP Intelligent Infrastructure Analyzer Software query.
A Troubleshooting This appendix is designed to be used like Frequently Asked Questions section. It will help you find solutions to some of the common issues that might arise when running HP IIAS. Correcting conditions with SFPs and FC cables/connectors Replace the FC cable/Connector with another cable/connector which is in good condition. If the problem is indeed with the cable/connector, HP IIAS will not raise any diagnostics log for the SFP.
Suggestion Ensure that SNMP is enabled on the device. If SNMP is enabled, check if the read community string provided while creating the profile is correct, and ensure that switch is on network and is up. Problem 1008: Suggestion Collect logs and send it to support team. Problem 1009: Suggestion This error is shown only for Brocade: 1. If the command prompt is not available due to password change then, change the password and try again. 2.
Suggestion Follow the steps mentioned in “Correcting conditions with SFPs and FC Cables” (page 31). Problem 3: 103: 203: 303: Suggestion Follow the steps mentioned in“Correcting conditions with SFPs and FC Cables” (page 31). If HP IIAS continues to raise diagnostics logs then the problem may be with the connected SFP. Replace the connected SFP with another SFP in good condition. If HP IIAS does not raise any diagnostics log for the SFPs under question, then the problem is addressed successfully.
Glossary This glossary defines terms used in this guide or related to this product and is not a comprehensive glossary of computer terms. 34 Glossary Common Information Model The Common Information Model (CIM) is a computer industry standard for defining device and application characteristics so that system administrators and management programs will be able to control devices and applications from different manufacturers or sources in the same way.
SMI-S Storage Management Initiative - Specification. SMTP Simple Mail Transfer Protocol. A protocol used in TCP/IP networks for sending and receiving emails. SNIA’s Storage Management Initiative Specification Is a storage standard developed and maintained by the Storage Networking Industry Association (SNIA). SMI-S defines CIM management profiles for storage systems. The complete SMI Specification is categorized in profiles and subprofiles.
Index A T activate SAN profile, 13 Troubleshooting, 31 C U configuration, 24 account management, 25 licensing, 26 notifications, 24 reports, 25 creating new SAN profile, 11 use licensing, 26 add license, 26 D deactivate SAN profile, 13 delete SAN profile, 14 detailed inventory, 18 E edit SAN profile, 13 event manager, 20 H hardware and software for installation, 5 HP IIAS, 5 HP IIAS GUI, 8 I install HP IIAS, 7 installing OS specific service packs, 6 M managing SAN profiles, 11 N navigation menu
