HP Intelligent Infrastructure Analyzer Software User Guide

Suggestion
Ensure that SNMP is enabled on the device. If SNMP is enabled, check if the read community
string provided while creating the profile is correct, and ensure that switch is on network and is
up.
Problem
1008:
Suggestion
Collect logs and send it to support team.
Problem
1009:
Suggestion
This error is shown only for Brocade:
1. If the command prompt is not available due to password change then, change the password
and try again.
2. If the problem persist, run the sfpshow –all command and send the information to support
team.
Problem
1010:
Suggestion
Check the current firmware of the switch and verify against supported firmware.
NOTE: The switch is still present in the profile and has been moved from MONITORED state to
DISCOVERED state. All data apart from SFP dynamic data and monitoring and diagnostics will
still be available for the switch.
Problem
1013:
Suggestion
This error may impact the data collection for all switches. To collect data for all other switches,
remove the concerned switch from your profile and initiate a rescan.
Remedial measure for the timed out switch :
• Reboot your switch and rescan.
Problem
1:
2:
4:
5:
101:
102:
104:
105:
32 Troubleshooting