HP 3PAR Cluster Extension Software Installation Guide for Windows (5697-1822, March 2012)

6. Do one of the following:
• Click Yes if you want to save the Cluster Extension configuration file. Enter a file name,
and then click Save.
• Click No.
7. Click OK.
The install wizard asks if you want to unregister the cluster resource type from all nodes in the
cluster. HP recommends that you do not unregister the cluster resource type until you are
uninstalling 3PARCluster Extension from the last node in the cluster. Do one of the following:
• If you have not unregistered the cluster resource type, and this is the last node in the
cluster, click Yes.
• If you have unregistered the cluster resource type from one of the other cluster nodes,
click No.
The Uninstall Complete window appears.
8. Click Finish.
Troubleshooting installation and maintenance problems
This section helps you locate and identify installation and maintenance problems. The cluster-wide
installation feature allows you to install HP 3PAR Cluster Extension on multiple nodes in a cluster
by running the installer from one node in the cluster. Cluster-wide installation is no different than
local installation on each individual node.
Cluster-wide installation can fail to obtain the remote installation status if a remote node becomes
unreachable. This can happen if the network connection or remote cluster node fails. If this type
of failure occurs, find the error code in the file %WINDIR%\CLXSetup_nodename.result,
available on the unreachable node, and then locate the error in Table 1 (page 16).
In addition to showing the results of the installation process, the .result file helps you identify
the status of remote maintenance if cluster level maintenance (modify, repair, remove) fails.
NOTE: If the .result file is not found on the remote cluster node, run the HP 3PAR Cluster
Extension setup by logging on to the remote cluster node locally.
If you receive an error similar to Another installation is already in progress…,
then stop the process IDriver.exe (and msiexec.exe) using task manager, or reboot the node
and rerun the HP 3PAR Cluster Extension setup locally.
Example
If you start a cluster-wide installation on Node1 of a 3-node cluster, with all nodes selected for
installation, and the network connection to Node2 and Node3 is lost by Node1, then the
cluster-wide installation process cannot get the status of the remote node installation. In this situation,
use the %WINDIR%\CLXSetup_nodename.result file to obtain the remote node installation
status. To check the .result file for the remote nodes, log on to Node2 and Node3, and access
the file %WINDIR%\CLXSetup_nodename.result on each node. Compare the errors in the
file to the information in Table 1 (page 16).
NOTE: If cluster installation fails with the message Could not get the system drive
for the cluster node... or Setup was unable to run the installation in
remote machine..., confirm that the WMI service is running using the Microsoft Management
Console. To use the HP 3PAR Cluster Extension cluster-wide installation feature, the WMI service
must be running.
Troubleshooting installation and maintenance problems 15